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TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS


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Operating under increasing constraints, CIOs need to have their resources working optimally — that is "faster", "more reliably", with added complexity and functionalities with reduced costs. Get new ideas on how "information optimization" can enable "resource optimization" without stretching the budget.

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TCS Point of View Session - Optimize by Dr. Jeffrey Tew, Chief Scientist, TCS

  1. 1. Optimize = Address the mismatch between demand and supply Matching supply to demand  Lower cost, greater stability, better quality What is it? Key driver: Change (expected or unexpected) Why is it required? Demand Changes Triggered by business Supply Changes Triggered by environment and technology Levers: Right-size, Right-source, Reengineer, Standardize, Share How is it done?
  2. 2. Demand Changes Merger and acquisition Reengineer (e.g., IT rationalization and simplification) Variation in workload Right-size and right-source (e.g., Construction of a hybrid cloud) Reduction in IT budget Standardize, right-size/source, reengineer, share (e.g., Optimize people, process and technology) Supply Changes Emergence of new products and service providers (e.g., IaaS, PaaS and SaaS solutions) Reengineer (e.g., Technology and services transformation)
  3. 3. Understanding demand: Lack of end-to-end transparency  Silo-based understanding  Silos: Business vs. IT vs. Infrastructure; CTB vs. RTB Supply diversity: Too many, rapidly changing solution options  Characterized by constraints, costs, benefits, risks, side-effects  No-one-size-fits-all; Difficulties in deriving a custom solution Heavy reliance on tacit knowledge, intuition and experience  People dependent; Variable quality; Low agility
  4. 4. 1 Understand demand  Combine TCS’ end-to-end services understanding with analytics 2 Characterize supply  Learn from vast experience in traditional supply-chain management  Standardized catalogue of products and services 3 Automate optimization planning  Virtual prototyping of IT
  5. 5. “Facebook for IT” (Entity-relationship models and analytics) Top-down Service Modeling (Business  IT  Operational Services) Everything-as-a-service (Hierarchical service composition) Combine TCS’ end-to-end services experience with analytics 1
  6. 6. Database of technology product and services options  Characteristics (e.g., compatibility, quality)  Pricing, support and warranty information  Financial engineering options Challenge  Continuous evolution of supply options Supply Management Operations Finance S&OP Forecasting Market Insights Manufacturing Optimized Network Optimized Pipeline Inventory Distribution Planning Demand Shaping Optimized Cost Structures Collaboration Transportation Key idea: Learn from vast knowledge about traditional supply-chain management 2
  7. 7. Key Idea: “Virtual prototyping of IT” (like manufacturing) TCS eTransformTM platform: Automated, fit-for-purpose derivation of optimization plan Benefits  Speed and accuracy of planning  Evolvability: Rapid adaptation of optimization plan to accommodate emerging conditions 3
  8. 8. Let’s Innovate Together Corporate Technology Organization