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Mobile GIS - Enabling Field Workers and Managers

Learn how Mobile GIS works, its features and the business benefits

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Mobile GIS - Enabling Field Workers and Managers

  1. 1. 1Copyright © 2014 Tata Consultancy Services Limited Mobile GIS Enabling Field Workers and Managers
  2. 2. 2 Challenges in Field Operations Time Consuming and Slow Process Paper Maps – collect from office –submit to office Paper Maps not up-to-date Difficulty in locating right assets and property No guidance for optimal route No information on weather and traffic Supervisor Control Delayed reporting of field users to the office Delays in information update to corporate server and subsequent actions Management No control or monitoring of work hours of field workers Delays in information update to corporate server and subsequent actions Operational Cost very high
  3. 3. 3 Day in a life of field user! What are the work orders for the Day? What are the actual location of the work orders? What is my current location on map? What are possible routes to reach the WO location from current location? Can I attach the photo or video file with asset? Can I collect the data in offline mode and sync the data to server once connected? What is the current traffic and weather update at work order location? Can I see the engineering document attached to asset? Process View Work orders Inspect Location Sync Data Informed Decisions Data Collection
  4. 4. 4 Mobile GIS: How it works?
  5. 5. 5 What field user can do? • Address or Landmark Search • Search by attribute (Query Builder) • Bookmark on Map • Map Content: Switch on and off map layers • My Location: Zoom in to locations using GPS • Street and Aerial view • Traffic and Weather Updates • Map Edits • Attaching Photo/Video • Local Save or Server Sync
  6. 6. 6 Supervisor Dashboard : Features Operational component for supervisor for monitoring and tracking of work orders Display the work orders for the day, in last 'n' days and between two dates with different symbols and color Query on work orders according to status, type and region Work orders alerts Work orders statistics (Tabular and Graphical) Calculate the best and worst performing field user
  7. 7. 7 Supervisor Dashboard : Sample Display work orders count according to status
  8. 8. 8 Business Benefits  Lesser time to complete the tickets  Rapid data collection  Seamless data integration  Allows field users and supervisors to make informed and timely decisions  Easy workflows for non-gis field workers  Online search and queries of property and asset data  Supervisor can send additional task for the day after earlier assigned tasks completion  Field workers can capture and reports additional/emergency problem observed to the office Key Objectives  Flexibility to integrate with Enterprise GIS and business systems  Capable to add custom functions and add new business use cases Business Integration  Lower operational costOperational Cost  Helps resolving customer complaints faster  Information on problem tickets online Customer Satisfaction  Reduce consumption of papersEnvironmental Friendly
  9. 9. 9 Sample Business Use Cases  Asset Inventory  Asset inspection and Maintenance  New Asset Installation  Damage Assessment Utilities and Infrastructure  Asset Survey and Inspection  Census data collection  Health Inspection  Property Survey Government  Forest Inspection  Pollution Inspection  Agricultural Inspection  Vacant Land Inspection Environment
  10. 10. IT Services Business Solutions Consulting Thank You

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  • rahulgautam22

    Jul. 27, 2014
  • kashif344

    Jun. 28, 2015

Learn how Mobile GIS works, its features and the business benefits


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