Possibilities of Designing with and for
Underrepresented Communities
A Conversation about Participation,
Court-Involved Yo...
Before we begin, I invite you to:
•Participate in live, public and online discussions

and documentation of the presentati...
Photo: Tara L. Conley
Wednesday, October 16, 2013
Photo: Tara L. Conley
Wednesday, October 16, 2013
Wednesday, October 16, 2013
Photo: Tara L. Conley
Wednesday, October 16, 2013
Wednesday, October 16, 2013
Flickr: mustafaseven
Wednesday, October 16, 2013
Flickr: Jason A. Cina

Wednesday, October 16, 2013
Flickr: hsunaqua

Wednesday, October 16, 2013
then what?

what if?

Wednesday, October 16, 2013
Flickr: mustafaseven
Wednesday, October 16, 2013
“Out of clutter, find simplicity.
From discord, find harmony.
In the middle of difficulty lies
opportunity.”

Flickr: Jurg...
“Though this be madness,
yet there is method in’t.”

Flickr: Lenton Sands

Wednesday, October 16, 2013
There is a blessing in
the storm.

Wednesday, October 16, 2013
There are no messy mistakes but rather opportunities
to paint a picture in an unexpected way by simply
modifying your brus...
it’s still possible

Wednesday, October 16, 2013
Wednesday, October 16, 2013
Wednesday, October 16, 2013
Participatory Design
•

activist methodology (not simply an
orientation to design)

•

combines expert knowledge with
user...
Participatory Design
•

•
•

early 1970s history of PD began
with workers’ rights movement:

•
•
•

Scandinavia
Britain “Q...
Flickr: Contra Costa Country Library
Wednesday, October 16, 2013
Court-Involved Youth

Wednesday, October 16, 2013
Three ways to respond electronically:
1) Text (code + your message to 5-digit number)
2) Tweet (include @poll + code + #RL...
White (24.8%)
Asian
Other race nonhispanic
Hispanic (35.5%)

25%
35%

Black (25%)
American Indian
Two or more races nonhis...
NYC Foster Care Population

NYC Juvenile Justice Population

65% Black/African American

54.9% Black/African American
(Cit...
Flickr: do1thingorg

“From 1954 [...] to 1964, the racial demographics of New York boroughs like
Brooklyn changed dramatic...
10% youth leaving foster care in NYC

12,126

end up in a homeless shelter within one year
of discharge (State of the City...
Young people are on Facebook . . . a

Young people text . . . a lot (Raine and

lot (Conley, 2013)

Lee, 2012)

CI youth r...
Participation

Wednesday, October 16, 2013
Who’s Who of Participation
Scholarship?
Dewey

Lewin

Freire
Pateman
Rousseau

1918 1927

1946

1968

Philosophy

1970

So...
Three ways to respond electronically:
1) Text (code + your message to 5-digit number)
2) Tweet (include @poll + code + #RL...
Participation in Practice - Participatory Social Inquiry

Wednesday, October 16, 2013
Participation in Practice - Action Research (Lewin)

Source: http://infed.org/mobi/kurt-lewin-groups-experiential-learning...
Participatory Design in HCI - Universal Best Practices???

Wednesday, October 16, 2013
Youth Participation
•Conventions on the Rights of the Child, adopted

by the United Nations General Assembly in 1989

•Art...
Scenarios

Wednesday, October 16, 2013
Three ways to respond electronically:
1) Text (code + your message to 5-digit number)
2) Tweet (include @poll + code + #RL...
Ponder this

Photo: Tara L. Conley

“Listening to silence also means attending to the way a person
asserts power by not sp...
Three ways to respond electronically:
1) Text (code + your message to 5-digit number)
2) Tweet (include @poll + code + #RL...
Three ways to respond electronically:
1) Text (code + your message to 5-digit number)
2) Tweet (include @poll + code + #RL...
Three ways to respond electronically:
1) Text (code + your message to 5-digit number)
2) Tweet (include @poll + code + #RL...
Ponder these
“Men [sic] must co-operate in associations to satisfy their needs
[...] [M]en [sic] must participate in the o...
What constitutes meaningful
participation?

What are some of the ways we
can (re)imagine participation
with youth and mult...
Three ways to respond electronically:
1) Text (code + your message to 5-digit number)
2) Tweet (include @poll + code + #RL...
Researcher Reflexivity and Humility

Wednesday, October 16, 2013
Photo: Tara L. Conley
Wednesday, October 16, 2013
What I Learned, Am Learning

• I still have a lot to learn about

design processes, researching,
and community organizing
...
Ways to Further Study Participatory Design

•
•
•

Participatory prototyping

•

Exploring, experimenting with,
and creati...
@taralconley

Wednesday, October 16, 2013
Bibliography

Wednesday, October 16, 2013
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Possibilities of Designing with and for Underrepresented Communities: A Conversation about Participation, Court-Involved Youth, and Humility

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The following slides are from a recent talk giving by Tara L. Conley, founder of MEDIA MAKE CHANGE, at this year's Racial Literacy Roundtable at Teachers College, Columbia University. Conley presents ongoing and original research involving working with community stakeholders in New York City to design and develop TXT CONNECT, a free mobile platform for young people involved in foster care and juvenile/criminal justice systems.

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Possibilities of Designing with and for Underrepresented Communities: A Conversation about Participation, Court-Involved Youth, and Humility

  1. 1. Possibilities of Designing with and for Underrepresented Communities A Conversation about Participation, Court-Involved Youth, and Humility Tara L. Conley, doctoral student CCTE tlc2132@tc.columbia.edu Artwork and photo credits: Flickr: mustafaseven Flickr: Jason A. Cina Flickr: hsunaqua Flickr: Jurgen Estanislao Flickr: Lenton Sands Flickr: Contra Costa Country Library Flickr: Teresa Meza Flickr: do1thingorg Flickr: mustafaseven Wednesday, October 16, 2013
  2. 2. Before we begin, I invite you to: •Participate in live, public and online discussions and documentation of the presentation via Twitter (including @poll in tweets), Instagram, Facebook using the #RLR2014 hashtag, and via Polleverywhere.com (text-in, tweet, or type replies via PollEv.com/taralconley) Wednesday, October 16, 2013
  3. 3. Photo: Tara L. Conley Wednesday, October 16, 2013
  4. 4. Photo: Tara L. Conley Wednesday, October 16, 2013
  5. 5. Wednesday, October 16, 2013
  6. 6. Photo: Tara L. Conley Wednesday, October 16, 2013
  7. 7. Wednesday, October 16, 2013
  8. 8. Flickr: mustafaseven Wednesday, October 16, 2013
  9. 9. Flickr: Jason A. Cina Wednesday, October 16, 2013
  10. 10. Flickr: hsunaqua Wednesday, October 16, 2013
  11. 11. then what? what if? Wednesday, October 16, 2013
  12. 12. Flickr: mustafaseven Wednesday, October 16, 2013
  13. 13. “Out of clutter, find simplicity. From discord, find harmony. In the middle of difficulty lies opportunity.” Flickr: Jurgen Estanislao Wednesday, October 16, 2013
  14. 14. “Though this be madness, yet there is method in’t.” Flickr: Lenton Sands Wednesday, October 16, 2013
  15. 15. There is a blessing in the storm. Wednesday, October 16, 2013
  16. 16. There are no messy mistakes but rather opportunities to paint a picture in an unexpected way by simply modifying your brush strokes on the canvas. Wednesday, October 16, 2013
  17. 17. it’s still possible Wednesday, October 16, 2013
  18. 18. Wednesday, October 16, 2013
  19. 19. Wednesday, October 16, 2013
  20. 20. Participatory Design • activist methodology (not simply an orientation to design) • combines expert knowledge with users’ tacit (or implied without being stated) knowledge • • sister methodology to ethnography • eye towards democratic working practices conducted with community members and stakeholders Photo: Tara L. Conley Wednesday, October 16, 2013
  21. 21. Participatory Design • • • early 1970s history of PD began with workers’ rights movement: • • • Scandinavia Britain “Quality of Working Life” movement United States response to worker, student, and end user knowledge traditional relegated, seen as non-experts how might history of PD relate to schooling? ( John Dewey on participation and inquiry) Wednesday, October 16, 2013 Photo: Tara L. Conley
  22. 22. Flickr: Contra Costa Country Library Wednesday, October 16, 2013
  23. 23. Court-Involved Youth Wednesday, October 16, 2013
  24. 24. Three ways to respond electronically: 1) Text (code + your message to 5-digit number) 2) Tweet (include @poll + code + #RLR2014 in tweet) 3) Type (PollEv.com/taralconley) Wednesday, October 16, 2013
  25. 25. White (24.8%) Asian Other race nonhispanic Hispanic (35.5%) 25% 35% Black (25%) American Indian Two or more races nonhispanic NYC Youth Population (< 18 years-old) ‣25% African American, NonHispanic 2% 1% 0% 25% 11% ‣35.5% Hispanic ‣24.8% White/Non-Hispanic Source: (U.S. Census Bureau, 2010). Wednesday, October 16, 2013
  26. 26. NYC Foster Care Population NYC Juvenile Justice Population 65% Black/African American 54.9% Black/African American (Citizens Crime Commission of New York City report, 2010) 30% Latina/o (Citizens Crime Commission of New York City report, 2010) (NYS Office of Children and Family Services 2010 Monitoring and Analysis Profiles) 27.4% Latina/o (NYS Office of Children and Family Services 2010 Monitoring and Analysis Profiles) Juvenile Justice & Foster Care Demographics White youth make up approximately 25% of NYC youth population (U.S. , yet make up less than 5% of juvenile justice and foster care populations ((Citizens Crime Commission of New York City report, 2010); (NYS Office of Children and Family Services Census Bureau, 2010) 2010 Monitoring and Analysis Profiles) Wednesday, October 16, 2013
  27. 27. Flickr: do1thingorg “From 1954 [...] to 1964, the racial demographics of New York boroughs like Brooklyn changed dramatically. Due partly to massive in-migrations of African Americans from the South and Hispanic Americans from Puerto Rico, Brooklyn’s racial composition went from nearly all-white—and in the case of Williamsburg, all Jewish—to nearly all black and Hispanic, a transition accelerated by massive white flight to distant suburbs facilitated by ambitious freeway projects sponsored by New York planner Robert Moses. As racial demographics changed, so too did popular perceptions of delinquency.” (When Gangs Were White, Walker; 2011) Wednesday, October 16, 2013
  28. 28. 10% youth leaving foster care in NYC 12,126 end up in a homeless shelter within one year of discharge (State of the City’s Homeless Youth Report, 2011) 20% young people leaving the foster care system end up in a homeless shelter within three years of discharge (State of the City’s Homeless Youth Report, 2011) (NYC.gov Flash Report, September2013) Home 5,833 youths were admitted to detention centers in FY2009 (Citizens Crime Commission of New York City report, 2010) Wednesday, October 16, 2013 children in foster care, as of July 2013 18% of youth are discharged from foster care under nonpermanency circumstances, AWOL, APPLA, mental/ correctional facilities (NYC.gov Flash Report May 2013)
  29. 29. Young people are on Facebook . . . a Young people text . . . a lot (Raine and lot (Conley, 2013) Lee, 2012) CI youth rarely have access to a computer or cell phone, if they do it’s for a short period of time (Peterson, 2010) Flip phones are uncool. There’s pressure to own a Smartphone (Conley, 2013) Social & Mobile Media Young people want privacy, however CI youth experience privacy & access to information differently (Fitch, 2012) Social media offers a platform for young people to story their lives and stay connected with each other (Fitch, 2012) CI youth experience significant communication barriers with their respective agencies and facilities (Leone and Weinberg, 2010) Wednesday, October 16, 2013
  30. 30. Participation Wednesday, October 16, 2013
  31. 31. Who’s Who of Participation Scholarship? Dewey Lewin Freire Pateman Rousseau 1918 1927 1946 1968 Philosophy 1970 Social & Cultural Theory Political Theory Schuler & Namioka Oakes, Rogers & Lipton Jenkins 1993 2006 2009 Computer Sciences Education ‣ Participatory social inquiry (Jeannie Oakes, John Rogers, Martin Lipton, 2006 a la John Dewey, 1918; 1927 ) ‣ Participatory Action Research (a la Kurt Lewin “action research”, 1946 & Paulo Freire “critical pedagogy”, 1970) ‣ Participation theory (Carole Pateman, 1970 a la Jean Jacques Rousseau “The Social Contract” 1968) ‣ Participatory Design in HCI in US (Douglas Schuler & Aki Namioka, 1993) ‣ Participatory culture (Henry Jenkings, 2009) Wednesday, October 16, 2013
  32. 32. Three ways to respond electronically: 1) Text (code + your message to 5-digit number) 2) Tweet (include @poll + code + #RLR2014 in tweet) 3) Type (PollEv.com/taralconley) Wednesday, October 16, 2013
  33. 33. Participation in Practice - Participatory Social Inquiry Wednesday, October 16, 2013
  34. 34. Participation in Practice - Action Research (Lewin) Source: http://infed.org/mobi/kurt-lewin-groups-experiential-learning-and-action-research/ Wednesday, October 16, 2013
  35. 35. Participatory Design in HCI - Universal Best Practices??? Wednesday, October 16, 2013
  36. 36. Youth Participation •Conventions on the Rights of the Child, adopted by the United Nations General Assembly in 1989 •Article 12 - every child has the right to participate in decision-making process relevant to her/his life. •Article 15 - every child has the right to create and join associations to assemble peacefully. Source: http://www.crin.org/docs/resources/treaties/uncrc.asp#Twelve Wednesday, October 16, 2013
  37. 37. Scenarios Wednesday, October 16, 2013
  38. 38. Three ways to respond electronically: 1) Text (code + your message to 5-digit number) 2) Tweet (include @poll + code + #RLR2014 to tweet) 3) Type (PollEv.com/taralconley) Wednesday, October 16, 2013
  39. 39. Ponder this Photo: Tara L. Conley “Listening to silence also means attending to the way a person asserts power by not speaking as well as a contribution made through spoken words” (Schultz, 2010, p. 2836). Wednesday, October 16, 2013
  40. 40. Three ways to respond electronically: 1) Text (code + your message to 5-digit number) 2) Tweet (include @poll + code + #RLR2014 in tweet) 3) Type (PollEv.com/taralconley) Wednesday, October 16, 2013
  41. 41. Three ways to respond electronically: 1) Text (code + your message to 5-digit number) 2) Tweet (include @poll + code + #RLR2014 in tweet) 3) Type (PollEv.com/taralconley) Wednesday, October 16, 2013
  42. 42. Three ways to respond electronically: 1) Text (code + your message to 5-digit number) 2) Tweet (include @poll + code + #RLR2014 in tweet) 3) Type (PollEv.com/taralconley) Wednesday, October 16, 2013
  43. 43. Ponder these “Men [sic] must co-operate in associations to satisfy their needs [...] [M]en [sic] must participate in the organisation and regulation of their associations” (Pateman, 1970, p. 26). Criterion for participatory design studies: “Continual participation: Users should be involved repeatedly or continually and offered mechanism for co-design at multiple stages” (Spinuzzi, 2005, p. 171). “Youth participation is facilitated by youth leaders and adult allies” (Checkoway, 2011, p. 342) Wednesday, October 16, 2013
  44. 44. What constitutes meaningful participation? What are some of the ways we can (re)imagine participation with youth and multiple other community partners? Photos: Tara L. Conley Wednesday, October 16, 2013
  45. 45. Three ways to respond electronically: 1) Text (code + your message to 5-digit number) 2) Tweet (include @poll + code + #RLR2014 in tweet) 3) Type (PollEv.com/taralconley) Wednesday, October 16, 2013
  46. 46. Researcher Reflexivity and Humility Wednesday, October 16, 2013
  47. 47. Photo: Tara L. Conley Wednesday, October 16, 2013
  48. 48. What I Learned, Am Learning • I still have a lot to learn about design processes, researching, and community organizing • more CI youth engagement is necessary • additional engagement with community organizations and developers • I really have to be cool with operating in a liminal and dubious space as a researcher and designer, and as a community organizer Wednesday, October 16, 2013 • developing best practices for PD is like developing curricula • Participation means different things at different times and in places, and that’s okay, as long as I have a language to articulate phenomenon, while being able to reflect • Working with young people and others who have been dislocated from their communities is my life’s work, and I’m totally cool with that
  49. 49. Ways to Further Study Participatory Design • • • Participatory prototyping • Exploring, experimenting with, and creating best practices, activities, and toolkits • Exploring the phenomenon of communities confronting dislocation throughout the design process Researcher reflexivity Exploring the challenges of methodologies for cooperative development Wednesday, October 16, 2013
  50. 50. @taralconley Wednesday, October 16, 2013
  51. 51. Bibliography Wednesday, October 16, 2013

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