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Digital Strategy Workshop V1

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This is a digital strategy brand hands-on tutorial/workshop I never ended up using. Made in 2006 for OMG.tv. I think it's a pretty good place to start when looking for an online strategy/social media play.

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  • DOWNLOAD FULL BOOKS, INTO AVAILABLE FORMAT ......................................................................................................................... ......................................................................................................................... 1.DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/y3nhqquc } ......................................................................................................................... 1.DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/y3nhqquc } ......................................................................................................................... 1.DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/y3nhqquc } ......................................................................................................................... 1.DOWNLOAD FULL. PDF EBOOK here { https://tinyurl.com/y3nhqquc } ......................................................................................................................... 1.DOWNLOAD FULL. EPUB Ebook here { https://tinyurl.com/y3nhqquc } ......................................................................................................................... 1.DOWNLOAD FULL. doc Ebook here { https://tinyurl.com/y3nhqquc } ......................................................................................................................... ......................................................................................................................... ......................................................................................................................... .............. Browse by Genre Available eBooks ......................................................................................................................... Art, Biography, Business, Chick Lit, Children's, Christian, Classics, Comics, Contemporary, Cookbooks, Crime, Ebooks, Fantasy, Fiction, Graphic Novels, Historical Fiction, History, Horror, Humor And Comedy, Manga, Memoir, Music, Mystery, Non Fiction, Paranormal, Philosophy, Poetry, Psychology, Religion, Romance, Science, Science Fiction, Self Help, Suspense, Spirituality, Sports, Thriller, Travel, Young Adult,
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  • Good slides/points. take a look at the typo on 'weak' points in slide 21. good presentation.
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Digital Strategy Workshop V1

  1. 1. Digital strategy workshop OMG.tv Tamir Berkman [email_address]
  2. 2. It’s not the same as advertising <ul><li>New medium with different rules </li></ul><ul><li>You need to understand the rules or get someone who does </li></ul><ul><li>Traditional advertising rules will not work </li></ul><ul><li>Most of the web & advertising agencies don’t have that knowledge </li></ul>
  3. 3. What’s it about?
  4. 4. Planning is everything <ul><li>Digital strategy is your plan of attack </li></ul><ul><li>Don’t just do it because you can </li></ul><ul><li>Research the playing field </li></ul><ul><li>Come up with your unique solution </li></ul><ul><li>launch </li></ul>
  5. 5. Digital strategy <ul><li>Research </li></ul><ul><li>Targeting </li></ul><ul><li>The idea </li></ul><ul><li>Execution </li></ul><ul><li>Marketing </li></ul><ul><li>Measuring </li></ul><ul><li>Improving </li></ul>
  6. 6. Research <ul><li>The competition </li></ul><ul><li>Your brand </li></ul><ul><li>Your audience </li></ul><ul><li>Your budget </li></ul><ul><li>Your timeline </li></ul>
  7. 7. The competition <ul><li>What are they doing in the digital space? </li></ul><ul><li>Find out how high should your brand jump to be innovative </li></ul><ul><li>How can you be different? </li></ul><ul><li>Do not try and beat them on their own field! The price war has it’s price! </li></ul>
  8. 8. Brand assets <ul><li>Name, logo </li></ul><ul><li>Position in market place </li></ul><ul><li>Current customers </li></ul><ul><li>Brick and mortar Stores </li></ul>
  9. 9. Digital assets <ul><li>Digital properties that grow in value </li></ul><ul><li>A website does not grow in value </li></ul><ul><li>Even though you might get more visitors </li></ul><ul><li>they are not your audience </li></ul><ul><li>A blog grows in value as users are audience </li></ul><ul><li>(keep coming back, passing on the link, </li></ul><ul><li>commenting etc) </li></ul><ul><li>Does your brand have digital assets? </li></ul>
  10. 10. Customer touch points community podcast Web2.0 Application Branded content blog Microsite newsletter Direct email Website Banner Search Social community profile
  11. 11. What am I selling? <ul><li>Nike is not selling shoes – it is selling an “I can” feeling. </li></ul><ul><li>What feelings do you give to your users when they use your product/service? </li></ul><ul><li>What does your audience want to feel/hear? </li></ul><ul><li>This is what you should be selling! </li></ul>
  12. 12. My audience <ul><li>Who are your customers? </li></ul><ul><li>Do you have an audience? </li></ul><ul><li>How do you communicate with them? </li></ul><ul><li>Who are your evangelists? </li></ul><ul><li>Can I offer something to a different target group? </li></ul>
  13. 13. Where are your users? <ul><li>What social communities are they on? </li></ul><ul><li>Where are your evangelists? </li></ul>myspace ebay linkedin Second Life youtube
  14. 14. Exercise one <ul><li>What’s your brand? </li></ul><ul><li>What are you selling? </li></ul><ul><li>Who are your audience? </li></ul><ul><li>What are they doing on the web? </li></ul><ul><li>Who are your evangelists? </li></ul><ul><li>What are they doing on the web? </li></ul>
  15. 15. What’s your problem? <ul><li>Your audience is getting older and you need to reach younger demographic? </li></ul><ul><li>Your competitors are pushing you out? </li></ul><ul><li>You don’t have an email list? </li></ul><ul><li>You have weak period </li></ul>
  16. 16. What’s my goal? <ul><li>To be the most innovative brand? </li></ul><ul><li>To get 20,000 new users? </li></ul><ul><li>To take over summer? </li></ul><ul><li>To get free PR? </li></ul><ul><li>To save money? </li></ul><ul><li>To get a different target demographic? </li></ul><ul><li>To find audience for a new product? </li></ul>
  17. 17. The digital tools <ul><li>Blogs </li></ul><ul><li>Podcasts </li></ul><ul><li>User generated content </li></ul><ul><li>Social communities </li></ul><ul><li>Mobile phones, ipods, psps </li></ul><ul><li>wikis </li></ul><ul><li>Web 2.0 applications </li></ul>
  18. 18. What’s your budget considerations look like? <ul><li>I want to try before I buy </li></ul><ul><li>I’m taking everything from TV and putting on digital media </li></ul><ul><li>I want to have an holistic campaign </li></ul><ul><li>I don’t understand how this web thing is costing like a TV campaign </li></ul>
  19. 19. What's your timeline considerations look like? <ul><li>I want short and fast </li></ul><ul><li>I want to build slowly and methodically </li></ul><ul><li>I want to experiment, deep my toe </li></ul><ul><li>I need a summer promotion </li></ul><ul><li>I want to target a different demographic with a specific product/service </li></ul>
  20. 20. Exercise two <ul><li>Come up with a problem to solve </li></ul><ul><li>Come up with a goal </li></ul><ul><li>What is the best digital tool/s for the job and why </li></ul><ul><li>Put a budget and timeline </li></ul>
  21. 21. Users, users, users <ul><li>Does your users trust you? </li></ul><ul><li>Where are the week points in your consumer touching points? </li></ul>
  22. 22. How well do you treat them? <ul><li>Does your users need to hold the line </li></ul><ul><li>For a long time on your customer </li></ul><ul><li>Service line? </li></ul><ul><li>Do your sales representatives </li></ul><ul><li>educate as well as sell? </li></ul><ul><li>Do you have only a form at your </li></ul><ul><li>website contact area? </li></ul>
  23. 23. Happy users graph More options to interact Discovery the OMG factor Play a game Give something they need Nothing to say Boring Plain same
  24. 24. What you give is what you get <ul><li>Give away a car – get few users for a short time </li></ul><ul><li>Give away conversation, engagement, fun, content, something that empowers the user – get evangelists for life time </li></ul>
  25. 25. What can I give? <ul><li>Education – 25 points </li></ul><ul><li>Help - 35 points </li></ul><ul><li>Entertainment – 50 points </li></ul><ul><li>Power – 75 points </li></ul><ul><li>Service – 75 points </li></ul><ul><li>Personalization – 100 points </li></ul>
  26. 26. The idea <ul><li>Don’t do same </li></ul><ul><li>Try using a few digital tools </li></ul><ul><li>Give users a reason to engage </li></ul><ul><li>Give something for free </li></ul><ul><li>Be authentic </li></ul><ul><li>Tie with a specific event/date </li></ul>
  27. 27. Check list <ul><li>Is the user kicking ass? </li></ul><ul><li>Is it something users will talk about? </li></ul><ul><li>Will this help you to reach your goal? </li></ul><ul><li>Did I maximize digital tools? </li></ul><ul><li>Is this a “world changing” idea? </li></ul><ul><li>Will the media talk about it? </li></ul><ul><li>Can this idea be monetized? </li></ul>
  28. 28. Exercise three <ul><li>What do you give your users now? </li></ul><ul><li>(brochure, loyalty points, free game) </li></ul><ul><li>How will you rate it from the user perspective? </li></ul><ul><li>Do they need what you give them? </li></ul><ul><li>Come up with a user focused idea – something that will enhance users life </li></ul>
  29. 29. 1. Learn from the best <ul><li>google, youtube, myspace. </li></ul><ul><li>How can your brand be more like them? </li></ul><ul><li>Think like a start up – making your evangelists spreading your message, saving money on advertising and making your users your firs concern. </li></ul>
  30. 30. 2. Step out of the category <ul><li>What can you take from other category? </li></ul><ul><li>DIY delivery service? Think about your brand making cars… </li></ul><ul><li>The Nudie story </li></ul><ul><li>Think like the big guys: can you do something that google does? </li></ul>
  31. 31. 3. Look for the purple cow <ul><li>Something people will talk about </li></ul><ul><li>Something different </li></ul><ul><li>Something surprising </li></ul><ul><li>A story </li></ul><ul><li>A game </li></ul><ul><li>A world </li></ul>
  32. 32. Your business is media <ul><li>The way you communicate is in your hands. </li></ul><ul><li>Use digital media more freely, more cheap more targeted, effective. </li></ul>
  33. 33. Brand channel <ul><li>A brand becomes a lifestyle, broadcaster, entertainer. </li></ul><ul><li>What can you offer? Which shows will be popular? What will be your brand channel? </li></ul>
  34. 34. Exercise four <ul><li>Brand channel programming </li></ul><ul><li>Write down a day in your brand channel. Which shows will be on and when? Which is the target audience for every show? Who is going to manage/film/develop it? </li></ul>
  35. 35. Exercise five <ul><li>Can you have a revenue channel? </li></ul><ul><li>Did you think about mobile phone? </li></ul><ul><li>Can you make some alliances? </li></ul><ul><li>How much will you save? </li></ul><ul><li>(bonus question: what is your cost acquisition per customer if you spend 20 million on advertising?) </li></ul>
  36. 36. Execution <ul><li>Do they understand this new medium? </li></ul><ul><li>Do they know strategy or only the technology? </li></ul><ul><li>what do you have In-house? </li></ul>
  37. 37. Who is going to: <ul><li>Research your brand </li></ul><ul><li>Strategize the plan </li></ul><ul><li>Manage the team/operation </li></ul><ul><li>Make the thing </li></ul><ul><li>Keep it going </li></ul><ul><li>Launch it </li></ul><ul><li>Measure it </li></ul><ul><li>Improve it </li></ul>
  38. 38. Marketing - traditional <ul><li>Using traditional media – TV, outdoor </li></ul><ul><li>Mass reach but evangelist poor </li></ul><ul><li>Costly </li></ul><ul><li>Quick? </li></ul>
  39. 39. Marketing - digital <ul><li>Using digital space – blogs, podcasts, social communities, viral marketing </li></ul><ul><li>Niche reach but evangelists rich </li></ul><ul><li>Cheaper than traditional media </li></ul><ul><li>Viral marketing is probably the quickest way </li></ul>
  40. 40. More marketing <ul><li>Choose the holistic approach </li></ul><ul><li>Choose to do nothing </li></ul><ul><li>The form of marketing you choose depends on your problem, goal, timeline and budget </li></ul>
  41. 41. Exercise six <ul><li>How will you market your idea? </li></ul><ul><li>Give a number of ways </li></ul><ul><li>Is this seats well with your budget/timeline? </li></ul>
  42. 42. Measuring <ul><li>Measuring is far easier on the web than traditional channels </li></ul><ul><li>Checking your stats </li></ul><ul><li>Find out what the stats mean </li></ul>
  43. 43. Improving <ul><li>Invite feedback </li></ul><ul><li>Monitor feedback </li></ul><ul><li>Improve - one thing at a time </li></ul><ul><li>Monitor feedback </li></ul><ul><li>Improve again </li></ul><ul><li>Users expect you to keep improving </li></ul><ul><li>Users want you to surprise them with more than hidden fees </li></ul>
  44. 44. Exercise 7 <ul><li>What was your expectation? </li></ul><ul><li>Did you under deliver? Meet expectations? Over delivered? </li></ul>
  45. 45. Thank you. OMG.tv Tamir Berkman [email_address]

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