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  1. 1. Integrating Podcasting into Your Institution's Web Site Paul Kruczynski, Senior Web Implementation Specialist Brett Essler, Web Publications Editor November 8, 2005
  2. 2. What is podcasting? <ul><li>Podcasting is a means of distributing audio and video programs via the Internet that lets users subscribe to a number of files, also known as &quot;feeds&quot;, and then hear or view the material at the time that they choose. A feed is usually in the MP3 audio format. (Wikipedia) </li></ul>
  3. 3. Buffalo State’s Web site <ul><li>Current Web site launched in September 2004 </li></ul><ul><li>Site is housed within Ingeniux XML-based content management system </li></ul><ul><li>Five-person Web team, part of the College Relations Office </li></ul><ul><li>Features: </li></ul><ul><ul><li>RSS (news, headline subscriptions) </li></ul></ul><ul><ul><li>Database-driven events calendar </li></ul></ul><ul><ul><li>The Daily – campus e-newsletter </li></ul></ul><ul><ul><li>BBS (prospective student and faculty/staff) </li></ul></ul>
  4. 4. Podcast project origins <ul><li>Outgrowth of March 2005 “fun stuff” brainstorming meeting </li></ul><ul><li>Purpose: build community, add a interactive, multimedia features to the site </li></ul><ul><li>Needs assessment, project scope, scheduling, budget, staff roles </li></ul><ul><li>Funding appropriated for purchase of four 20-gigabyte iPods, each with a Belkin microphone adaptor and a Shure microphone </li></ul>
  5. 5. Staff roles <ul><li>Web Administration Director: Project management, budget, deadlines, outreach to stakeholders </li></ul><ul><li>Web Implementation Specialist: Integration with CMS, create XML schemas, modify and create XSLT, develop CSS and XHTML for site integration, implementation </li></ul><ul><li>Web Systems Administrator: Database creation, administrative interface, modify calendar system to pull podcast data </li></ul><ul><li>Web Graphic Specialist: Design, iconography, supporting print materials </li></ul><ul><li>Web Publications Editor: Content (audio and written), documentation </li></ul>
  6. 6. Initial challenges <ul><li>Content generation </li></ul><ul><li>Campus buy-in </li></ul><ul><li>Time management </li></ul><ul><li>New form of online community </li></ul><ul><li>Few campus models (in March 2005) </li></ul><ul><li>Site integration </li></ul>
  7. 7. Integration with existing site features <ul><li>Podcast section </li></ul><ul><li>Larger goal – Creating relationships between content sources </li></ul><ul><li>Associated with events calendar </li></ul><ul><li>Serendipity – Users will find podcasts “by accident” when viewing past events </li></ul><ul><li>Design elements had to reference current site, but also be updated </li></ul>
  8. 9. Features: Presentation and archiving <ul><li>Multiple access points to content </li></ul><ul><li>Headline link </li></ul><ul><li>Link to sound file </li></ul><ul><li>[more…] link to additional content </li></ul><ul><li>Archives centered around date-based approach </li></ul><ul><li>Permalink to listing </li></ul>
  9. 10. Permalink <ul><li>Using terminology familiar to blog/podcast users; industry standard </li></ul><ul><li>Allows for discrete URL; unchanging link to individual podcast </li></ul><ul><li>Challenge: first introduction of terminology on campus </li></ul><ul><li>Led to use in other features </li></ul>
  10. 11. Tags <ul><li>Tag concept and terminology associated with current Web trends </li></ul><ul><li>Tags provide multiple ways of sorting </li></ul><ul><li>Greater flexibility in sorting (vs. category/keyword) </li></ul><ul><li>Drives user to associated topics/content </li></ul><ul><li>Allows for “tagged as” grouping with discrete URL </li></ul>
  11. 12. The Google Mini <ul><li>Focused search within podcasts section </li></ul><ul><li>Alternative (and complement) to date- and tag-based search </li></ul><ul><li>Proximity of targeted search box aids improves user experience </li></ul>
  12. 13. Populating the podcast database <ul><li>Demonstrate uses by example </li></ul><ul><li>Broad variety of content (events, entertainment, instructional) </li></ul><ul><li>Attend and record numerous campus events </li></ul><ul><li>Outreach to early adopters: </li></ul><ul><ul><li>Student radio </li></ul></ul><ul><ul><li>Poetry club </li></ul></ul><ul><ul><li>Undergraduate research </li></ul></ul><ul><ul><li>Lecture series </li></ul></ul>
  13. 14. Content generation process <ul><li>Source (iPod, existing audio, radio broadcast) </li></ul><ul><li>Edit files using Audacity </li></ul><ul><li>Encode with iTunes </li></ul><ul><li>Describe, tag, and upload content: administrative interface </li></ul>
  14. 15. Documentation <ul><li>About: Describe new technology and its uses for campus community </li></ul><ul><li>Instructions: Detailed instructions for creating and listening to podcasts; continued updates based on user comments and changing technology trends </li></ul><ul><li>Print documentation: PDF wallet-sized manual on recording with iPod </li></ul><ul><li>Sign-out sheets for iPod </li></ul>
  15. 16. Launch <ul><li>Soft launch: late June </li></ul><ul><li>Launch: July 28 </li></ul><ul><ul><li>Promoted via home page news items, banners, spotlights </li></ul></ul><ul><ul><li>Print flyers posted on campus and distributed to student groups </li></ul></ul><ul><li>Apple iTunes launch: October 17 </li></ul><ul><ul><li>Promoted via home page news items, banners, spotlights </li></ul></ul><ul><ul><li>Flyers distributed at technology fair </li></ul></ul>
  16. 17. An Apple iTunes, a RSS feed, and thou <ul><li>During development of podcast site integration and valid RSS feed, Apple iTunes 4.9 launched </li></ul><ul><li>Huge distribution base? Great! New tags for RSS feed? Alas! </li></ul><ul><li>Prompted evaluation of content coming from the database, to ensure it was useful in both RSS and iTMS. Had to do previous step again when the iTunes tags were revised to v2.0 </li></ul><ul><li>Adding to store allows one-click subscriptions for user. No need to worry about RSS or get additional software. </li></ul><ul><li>Raises chance of discovery by casual users, browse-bys, non-edu-based-audience </li></ul>
  17. 19. Cross-site integration <ul><li>WBNY-FM 91.3 </li></ul><ul><ul><li>Student-run radio station provides content from talk radio programs </li></ul></ul><ul><li>Niagara Movement Lecture Series </li></ul><ul><ul><li>Lectures and press conferences </li></ul></ul><ul><li>Undergraduate research </li></ul><ul><ul><li>Interviews from Research and Creativity Celebration further college goal of promoting undergraduate research </li></ul></ul><ul><li>Poetry Club </li></ul><ul><ul><li>Library-affiliated poetry readings </li></ul></ul>
  18. 21. Results July 28-November 6, 2005 Pageviews: 14,998 Daily Average: 147
  19. 22. iTunes Effect I: RSS Precipitous drop in RSS after iTunes launch
  20. 23. iTunes Effect II: Documentation Spike in subscribe/listen documentation after iTunes launch
  21. 24. iTunes Effect III: Name Recognition? Arun Gandhi surge after iTunes launch. Recognizable name?
  22. 25. iTunes Effect IV: Mid-week spikes? Spikes on Tuesday and Wednesday: New Music Tuesdays?
  23. 26. Top 5 podcasts <ul><li>Freshman Convocation (8/26) 152 </li></ul><ul><li>WBNY Sports and Leisure (8/1) 144 </li></ul><ul><li>Niagara Movement (10/20) 110 </li></ul><ul><li>WBNY Oracle of Enlightenment (7/25) 101 </li></ul><ul><li>Arun Gandhi Lecture (4/7) 100 </li></ul>
  24. 27. Continuing challenges <ul><li>Shifting expectations as standards rapidly change </li></ul><ul><ul><li>Video </li></ul></ul><ul><ul><li>Apple iTunes </li></ul></ul><ul><ul><li>Yahoo! </li></ul></ul><ul><li>Campus technology gap </li></ul><ul><ul><li>Campus adoption slow </li></ul></ul><ul><li>Limitations of iPod Voice Memo function </li></ul><ul><li>Time management </li></ul><ul><ul><li>Content generation </li></ul></ul>
  25. 28. Goals: short term <ul><li>Curriculum </li></ul><ul><ul><li>CIS 101 Computer Fundamentals </li></ul></ul><ul><li>Creative uses </li></ul><ul><ul><li>China research diary </li></ul></ul><ul><li>Further site integration </li></ul><ul><ul><li>Audio spotlights that tie-in with campus events </li></ul></ul><ul><li>WBNY Glorified Rehearsal </li></ul><ul><ul><li>Local music show </li></ul></ul>
  26. 29. Goals: Long-term <ul><li>Increased campus participation/awareness </li></ul><ul><ul><li>Students </li></ul></ul><ul><ul><li>Faculty </li></ul></ul><ul><li>Campus technology </li></ul><ul><ul><li>Software and hardware in campus computer labs </li></ul></ul><ul><li>Vodcasting </li></ul><ul><li>Expand administrative interface </li></ul><ul><li>“Electrify!” – better, more (more better) content </li></ul>
  27. 30. Finis. <ul><li>Questions? Comments? </li></ul><ul><li>View our podcast page: </li></ul><ul><ul><li> </li></ul></ul>