Thinking the sustainable city in the digital age #ecocity2013

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Thinking the sustainable city in the digital age #ecocity2013

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Thinking the sustainable city in the digital age #ecocity2013

  1. 1. SUSTAINABLE CITIES CITIES ARE BECOMING LABS ALTERNATIVE PEDESTRIAN CROSSING SIGNAGE TRIALS, PARIS AT THE DIGITAL AGE SEPTEMBER 25TH UTILISACTEUR #ECOCITY2013 mercredi 25 septembre 13
  2. 2. A DESIGN APPROACH TO THE CITY? DESIGN THINKING MODEL SEPTEMBER 25TH UTILISACTEUR IDEO mercredi 25 septembre 13
  3. 3. SERVICE DESIGN IN THE CITY... THE NEED FOR FLUID AND DESIRABLE SERVICES AND EXPERIENCES SEPTEMBER 25TH UTILISACTEUR PRODUCT > SERVICE > SYSTEM > EXPERIENCE #COMPETITIVITY #DESIRABILITY #URBANDENSIFICATION " SERVICE DESIGN IS A HOLISTIC APPROACH THAT CONSIDERS THE END-TO-END SERVICE EXPERIENCE ACROSS ALL CHANNELS AND TOUCH POINTS FROM A CUSTOMER AND ORGANISATION PERSPECTIVE". DELOITE mercredi 25 septembre 13
  4. 4. GOVERNANCE USERS AS CO-CREATORS OF THE CITY EXPERIENCE «INNOVATIONSDEMOCRATIC» 3 YEARS PROGRAM EXPLORING AT THE CROSSROADS OF LOCAL DEMOCRACY, ITC & USAGE INNOVATION WHAT 3 YEARS LONG SCENARIOS MAKING AND PROTOTYPING IN SITU (75, 93,94) 1ST PARTICIPATIVE CYBERDEBATE PARIS CITY 2012 : WHAT IF CITIZENS, URBANISTS, CIVIL SERVANTS WHERE GIVEN A COMMON LANGUAGE TO RESHAPE THE URBAN DECISION MAKING PROCESS ? HOW SERVICE DESIGN METHODOLOGIES & PROTOTYPING APPROACH WHO UTILISACTEUR FOR FING / FONDATION INTERNET NOUVELLE GENERATION WITH LOCAL DEMOCRACY PARIS MAYOR OFFICE TEAM SEPTEMBER 25TH UTILISACTEUR TOP DOWN < ? > BOTTOM UP mercredi 25 septembre 13
  5. 5. SERVICE / SYSTEMS USERS AS CO DESIGNERS OF THE DATA, SYSTEM & SERVICE TRANQUILIEN PREDICTING PASSENGER LOAD IN THE PARIS REGION PUBLIC TRANSPORTATION NETWORK WHAT SERVICE AND BIG DATA MODEL HOW CONTEXTUAL DATA MODELING CROWDSOURCING WHO SNIPS FOR SNCF, TRAVELERS SEPTEMBER 25TH UTILISACTEUR mercredi 25 septembre 13
  6. 6. SERVICE / EXPERIENCE USERS AS EXPERIENCE AND SERVICE PROVIDERS VAYABLE WHAT TRAVEL PLANNER AND LOCAL EXPERIENCES POWERED BY LOCALS HOW APP / WEBSITE / COMMUNITY / PARTNERS WHO VAYABLE AND ITS COMMUNITY SEPTEMBER 25TH UTILISACTEUR AIRBNB PEER TO PEER HOSPITALITY INDUSTRY WHAT MARKETPLACE CONNECTING RENTERS AND TRAVELERS RENTING LOCAL SPOTS (FLATS...) HOW APP / WEBSITE / COMMUNITY / PARTNERS WHO AIRBNB AND ITS COMMUNITY TOURISM > HOSPITALITY > MOBILITY ... DEIN BUS WHAT PEER TO PEER BUS LINE BETWEEN CITIES IN GERMANY HOW WEBSITE / COMMUNITY / PARTNERS WHO DEIN BUS AND ITS COMMUNITY mercredi 25 septembre 13
  7. 7. THINKING THE SUSTAINABLE CITY AT THE DIGITAL AGE ? INFRASTRUCTURE SEPTEMBER 25TH UTILISACTEUR HARDWARE APPROACH INFOSTRUCTURE SOFTWARE APPROACH NOW TOMORROW... TOWARD BETA CITIES USER EXPERIENCE mercredi 25 septembre 13
  8. 8. 60 @tallecchristoph www.utilisacteur.fr / www.uinfoshare.com christophe.tallec@utilisacteur.fr http://www.linkedin.com/pub/christophe-tallec/11/700/594 ( ( SEPTEMBER 25TH UTILISACTEUR mercredi 25 septembre 13

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