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Trends & Benchmarks Report Switzerland
Where do we stand – where are we going to?
In cooperation with
Agile 2013
Agile Trends & Benchmarks Switzerland 2013 2TABLE OF CONTENTS
EDITORIAL
TREND WAVE 2013
KEY MESSAGES
PROJECTS
PROCEDURES
INTRODUCTION
IMPLEMENTATION
AGILE PRACTICES
Tools & CONTRACTS
IMPLICATIONS
Organization And MANAGEMENT
FRAME OF SURVEY
Trend wave Details
Trends & BenchmarKS Reports 2013
fOr TESTING + REQUIREMENTS
ABOUT US
3
4
5
6
7
8
9
10
11
12-13
14
15
16-18
19
20
The basis for this survey consists of 580 filled questionnaires and 25 interviews
with IT decision makers from different companies. We are collaborating on the
report with the Institute of Technology Management of the University of St. Gallen
(HSG). This collaboration demonstrates how important these topics have become
for companies today and we are very pleased to have built a new bridge between
the academic and the entrepreneurial world.
 
Agility has become an integral part of modern IT as this report impressively
demonstrates. The Agile Manifesto was introduced to us in 2001. Scrum was
presented for the first time at the OOPSLA in 1995. The trend for scrum master
certifications and the first scrum coaches started around 2005. Many interested
people completed the courses and started using scrum in projects. Slowly the
knowledge is spreading throughout the various IT roles. The Agile Trends &
Benchmarks Report Switzerland 2013 shows where companies are positioned
related to agility. It shows who is advancing the topic and what obstacles are to
overcome. Additionally, you’ll get information on which methods are really being
used, what the reasons for failed agile projects are and how to control agile
projects and programs.
 
The benchmarks in form of a multitude of informative facts and figures build the
backbone of this report and allow you to position your company in comparison
to others.
We are sharing an important insight from the report with you: waterfall-oriented
process models are on the rise again (+13%). Talks with companies showed that
right now mostly big projects are carried out, or smaller ones are merged into
larger ones. The coordination thereof is ensured using waterfall methods but the
implementation in the individual teams remains agile. A term often heard in this
context is “agile hybrid”. Agile projects themselves are not coordinated company-
wide but they are rather seen as islands.
 
The definition of the product owner role (PO) seems to lead to many discussions
within companies. Many projects do not have a dedicated PO, they are mostly
classically organized with a project leader who is PO at the same time. The
collaboration between business units improved compared to 2012 but it is still
a significant reason of failure for agile projects.
 
As in the past years, SwissQ offers the opportunity to present the Trends &
Benchmarks in your company. The findings of the Requirements Engineering
and Testing Report can be included as well, if desired.
 
We hope that the present Trends & Benchmarks will inspire you to actively address
new challenges and to choose the most appropriate measures for your company.
SwissQ is publishing the annual facts and figures about Agile procedures and methods in Switzerland for the second year. Where are Swiss
companies positioned when it comes to agility and where are they headed to? Besides the main trends concerning agility, we analyzed three
areas in detail: “life cycle”, “techniques/methods”, and “organization, training, and tools”.
Agile Trends & Benchmarks Switzerland 2013 3EDITORIAL
Agile Trends & Benchmarks Switzerland 2013 4
INTRODUCTION – This topic has been
identified and some companies are
deploying initial implementations.
However, it cannot be foreseen
whether this trend will positively
advance and whether Agile will
be considerably influenced.
GROWTH – This topic is more and
more accepted and many companies
are considering it. The first tools are
being developed and consultancy
firms offer services for the same.
Often risks are associated due to
limited implementation experience.
MATURITY – Most companies are
working on the implementation
or have already completed it. The
knowledge of this topic is often
widespread, resulting in sub-topics
being raised.
DECLINE – The topic has already
been implemented by most of the
companies, with the exception of
individual latecomers. Often, there
is no more added value in acquiring
further knowledge in these areas,
since it will become obsolete shortly.
TREND WAVE 2013
INTRODUCTION GROWTH MATURITY DECLINE
TIME
Priority
DSDM
Agile Portfolio Mgmt
Management 3.0
Definition of Ready
Lean Development
Agile Governance
ScrumBan
Kanban
Embedded Tester
Waterfall/ Scrum Hybrid
Daily Standups
Sprint Review / Demo
Unit Testing
Bug Tracking
Sprints
3-4 week sprints
Prioritization and Backlog Management
Sprint Planning Scrum
Retrospectives
Definition of Done
2 week sprints
Planning Poker
Taskboard
TDD
Story Points
ALM Tools
Dedicated PO
Task Mgmt Tools
4 5 6Only 27.9% have had several years
of practical experience using agile
methods. It comes as no surprise
then, that 50% are not satisfied
with its implementation.
54% of all agile projects fail
because of difficulties in reconciling
the business philosophy with agile
values.
TDD and ATDD approaches
practically doubled compared to
2012. The Embedded Tester role
seems to be developing gradually
as well.
7 8 965.4% of all respondents make
some use of extreme priorization,
e.g. by means of priority poker.
Management approaches in the
agile world are not yet anchored
fully within companies. Scrum
projects remain islands that are
largely self-organized.
Only 17.9% use Definition of Ready
opposed to 62.1% using Definition
of Done.
2 31 Scrum remains the most used agile
method with 85.7%, followed by
agile hybrid methods with 29.3%.
This is double the percentage of
2012.
Only 41.4% use a dedicated PO.
Classic project organization still
prevails (33.6%), where the project
leader is also the product owner
(27.7%).
The trend is moving away from
MS Office to more specialized tools.
The use of Office decreased from
67.7% to 52.9% in 2013. JIRA is
catching up (47.7%), followed by
HP QC/ALM with 37.9% and TFS
with 20.0%.
KEY MESSAGES Agile Trends & Benchmarks Switzerland 2013 5
Agile Trends & Benchmarks Switzerland 2013 6
Project Outcome
The last three years have shown some movement in relation to the project
success. On one hand 4% of all companies had the courage to stop a project
if insufficient success required doing so (2011 < 1%). On the other hand 50%
more projects were finished on time and on budget.
Project Type
The percentage of new developments amounted to 39% last year, while
only 25% this year. There‘s a clear shift towards less new developments
and more enhancement and maintenance projects.
PROJECTS
Enhancement of an
existing solution
New development
Operation, support,
maintenance, re-design, ...
Migration
Introduction of standard
software
Staff experience
Achievement of tasks/goals
Compliance with regulations
Flexibility
Processes
Business/client focus
Innovation
Standardization
Quality
Budget and resources
Efficiency
4
very good
3
good
2
satisfactory
1
insufficient
3.07
2.87
2.85
2.84
2.73
2.65
2.64
2.49
2.46
2.39
2.35
Project Size (in CHF)
47%
25%
17%
6%
5%
up to 1 Mio
0%
20%
40%
over 20 Mioup to 20 Mio
48.7%
38.3%
12.9%
IT Structure
Average rating
Proj. finished
with budget and/
or time overruns
Project finished
on time, budget
and scope
Project extended/
rescheduled
Proj. finished
with major
functional
changes
Project stopped
0%
20%
10%
40%
30%
23.7%
37.2%
23.7%
35.1%
25.1%
17.5%
20.8%
36.3%
27.1%
14.7%
18.1%
11.6%
0.6%
4.1%
4.2%
2011 2012 2013
over 20 Mio
2011 2012 2013
15%
10%
5%
0%
5.2%
10.8%
12.9%
PROCEDURES
Process Models Used
Many companies use more than one process model. The waterfall method
has surprisingly been on the rise again, possibly due to the growing
number of big projects. The implementation in the development teams
though, is shifting to agile.
Personal State of Knowledge of Agile Methods
Advocates of Agile Methods
Agile Trends & Benchmarks Switzerland 2013 7
Scrum
Lean Development
Agile Hybrid
(mix of various methods)
Extreme Programming (XP)
Agile Unified Process (AgileUP)
Kanban
ScrumBan
Feature Driven Development (FDD)
Others
0% 20% 40% 60% 80%
85.7%
29.3%
2012, 84.5%
85.7%
29.3%
15.5%
16.9%
24.3%
0.0%
12.1%
14.1%
10.7%
8.5%
6.4%
11.3%
5.7%
0.0%
3.6%
15.5%
9.3%
0%
20%
40%
Very experienced
(years of practical
experience)
Little experience
(theoretical
knowledge)
Experienced
(applied to a couple
of projects)
No experience
at all
2012 2013
18.3%
27.9%
54.9%
47.1%
24.0% 25.0%
2.8%
0.0%
0%
20%
40%
60%
Developers
Division
m
anagers
Projectleaders
Team
leadersC-Level(CEO
/CIO
/...)Externalconsultants
Businessrepresentatives
60.4%
43.9% 43.2%
25.9%
20.9%
15.1%
12.2%
Agile
49%
(51%)
Iterative
20%
(22%)
RUP
10%
(16%)
Hermes
10%
(12%)
Waterfall
53%
(40%)
( ) = values survey 2012
Reasons for Agile Methods
Introduction Agile Trends & Benchmarks Switzerland 2013 8
high priority very important important not important
93.5%
believe agile methods allow
for shorter project cycles and
quicker reactions to client and
market needs.
10.8%
see no improvement in
the collaboration between
stakeholders and business
using agile methods.
92.1%
believe that agile methods
offer the chance to
minimize project risks.
23.0%
think that increased
maintainability and
extension is not an
important reason for
agile methods.
65.7%
(considerably more than last
year) believe that the increase
in productivity is one of the
most important reasons for
agile.
36.0%
of people questioned think
the cost reduction is one of the
main reason for agile.
Increase capability to handle
changing priorities
Accelerate of
time-to-market
Improve collaboration
between business and IT
Improve team morale
Minimize risks
Increase productivity
Facilitate development
processes
Increase maintainability and
extensibility of software
Reduce costs
Increase visibility
of projects
Manage
divided teams
Improve development
disciplines
31.2% 49.3% 15.2%
19.4% 33.1% 34.5%
12.3% 34.1% 20.3%33.3%
11.4% 27.1% 42.9% 18.6%
25.2% 45.3% 23.0%
18.7% 36.0% 37.4%
12.2% 31.7% 33.1% 23.0%
27.5% 38.4%26.1%
25.2% 45.3% 18.7%
16.4% 49.3% 25.7%
11.5% 24.5% 18.7%45.3%
37.2% 35.0% 21.2%
0% 20% 40% 60% 80% 100%
IMPLEMENTATION
SatisfactionBiggest Obstacles for Implementation
Main Reasons for the Failure of Agile Projects
Agile Trends & Benchmarks Switzerland 2013 9
0%
Ability to change organizational culture
Handling of uncertainty/“loss of control“
Availability of employees with experience
Projects too big or too complex
Resistance to change
Scalability
Missing management support
Comprehensive introduction of agile methods
Collaboration with clients (internally/externally)
Too little time for sustainable changes
Cost considerations
None
20% 40% 60%
21.6%
71.9%
53.2%
28.1%
25.2%
23.7%
20.9%
13.7%
13.7%
10.8%
3.6%
0.7%
Company philosophy
incompatible with agile
values Missing link
between
OU’s
Missing support
from management
54%
(+9%)
46%
(+8%)
24%
(-11%)
27%
(-10%)
25%
(+2%)
28%
(NEW)
Project not
suitable for im-
plementation
Insufficient
training/
coaching
Lack of will
of the team
Missing experience
with agile methods
44%
(-8%)
6,4%
(+2.2%)
12,1%
(-4.8%)
29,3%
(+3.9%)
43,6%
(+2.8%)
8,6%
(-1.3%)
( ) = changes to survey 2012
(2012: 2.8% cancelled the implementation)
All going well - no problems
Expected benefits gained
Takes longer than expected
Is complicated
Does not fullfill expectations
50%
of all people questioned
are not satisfied with the
implementation of agile
methods in their organization.
( ) = changes to survey 2012
Agile Practices
Engineering PracticesManagement Practices
Agile Trends & Benchmarks Switzerland 2013 10
Sprint Review / Product Demo
Definition of Done
Planning Poker
Daily Standup
Release Planning
Velocity Chart
Co-Location
Backlog Management
Retrospectives
Dedicated Product Owner
On-Site Customer
Burndown Chart
Taskboard
Definition of Ready
Work in Progress (WiP) Limits
78.6%
75.7%
73.6%
64.3%
62.1%
61.4%
60.0%
50.0%
42.1%
41.4%
28.6%
17.9%
16.4%
9.3%
7.1%
0% 20% 40% 60%
Unit Testing
Automated Build
TDD
Automated Acceptance Testing
Others
Continuous Integration
Refactoring
ATDD
BDD
Issue / Bug Tracker
Pair Programming
Collective Ownership
76.8%
65.2%
50.7%
50.7%
37.7%
37.0%
34.1%
21.7%
13.8%
15.9%
8.7%
3.6%
0% 20% 40% 60%
>70%
61.4%
41.4%
9.3%
Coordination practices
are used the most.
Inspect and Adapt practices
and retrospectives are catching on.
Many find it difficult to occupy
the role of the product owner.
Co-locations as well as on site customers still
present organizational challenges.
Tools & CONTRACTS
Applied Tools in Agile Environments Contract Types
Agile Trends & Benchmarks Switzerland 2013 11
<6.6%
of all people questioned use contract
types that are widely discussed between
agile coaches at the moment:„Money for
Nothing - Changes for Free“ or„Contracts
per Feature“ or „per Sprint“
MS Office (Word, Excel)
MS Team Foundation Server
IBM Rational Team Concert
Version One
Others
Atlassian JIRA / Greenhopper
Bugzilla
Scrumy
Inflectra SpiraDevelopment
HP QC / ALM
Own Development
Rally Software Development
52.9%
47.1%
37.9%
20.0%
10.7%
8.6%
6.4%
4.3%
2.1%
3.6%
1.4%
14.3%
0% 20% 40%
MSOffice
HP
QC/ALM
Atlassian
JIRA
/
Greenhopper
MSTeam
FoundationServer
0%
20%
40%
60%
16.9%
52.9%
47.1%
37.9%
20.0%
20132012
Internal project agreements
Agreement on product backlog
Feature contracts
(fixed contract per feature)
Others
Time & Material
Fixed price contract
Principle „Money for Nothing,
Changes for Free“
Service contract
Don‘t know
Fixed contracts per sprint
41.6%
33.6%
30.7%
26.3%
21.9%
16.8%
6.6%
5.1%
4.4%
1.5%
0% 20% 40%
67.6%
31.0%
28.2%
Agile Trends & Benchmarks Switzerland 2013 12
Requirements Engineering in the Context of Agile
45.3%
believe that the general overview
is maintained even with a limited
planning horizon.
71.3%
generally believe that user
stories are the new form of
documentation.
89.3%
believe that requirements
engineering is still of use
in agile projects.
IMPLICATIONS
Completely agree Mostly agree Not agree Don‘t know
40.7%
still believe that a
formal change request
process is necessary.
55.7%
agree that the amount
of specifications decreased
considerably.
50.7%
do not see any insecurity
(as opposed to statements
made by IT executives).
Overview of what is being
implemented at any time
Stakeholder are involved more strongly
Changes in (product) backlog
don‘t need formal change process
User stories as new
documentation form
Amount of specifications
decreases considerably
Each project uses RE differently because the
(scrum) teams organize themselves independently
Requirements engineering is
not needed anymore
Insecurity of BA/RE increased because
of ambiguous processes
There are no formal specifications regarding the
documentation of requirements
More difficult to get a general overview
because of limited planning horizon
0% 20% 40% 60% 80% 100%
22.1% 32.9% 40.7%
17.3% 30.9% 45.3%
17.3% 54.0% 24.5%
17.1% 38.6% 37.9%
13.6% 56.4% 19.3%
12.1% 25.7% 50.7%
8.6% 16.5% 72.7%
89.3%
41.4% 43.6% 11.4%
39.3% 45.0% 12.1%
Completely agree Mostly agree Not agree Don‘t know
IMPLICATIONS Agile Trends & Benchmarks Switzerland 2013 13
Testing in the Context of Agile
31.7%
Still believe that common
standards need to be followed.
50%
rely on Embedded Testing.
The breakthrough has
happened, testing is
unfolding its potential.
66.2%
Still think the role of
test managers has the
right to exist.
74.3%
Of all people interviewed also
use other testing methods
besides exploratory testing.
57.6%
See no insecurities related
to ambiguous processes
(as opposed to statements
made by IT executives).
91.4%
Still see the need for test
specifications and test cases.
Acceptance tests are done
within the sprint
There‘s always an overview
of what is being tested
Each team organizes itself independently
and does testing a bit differently
Insecurities among testers is growing
as processes are ambiguous
Considerably less time needed for testing
No formal standards in regards
of test documentation
No need for test specifications
and test cases
The role of test manager doesn‘t exist
anymore
We only work with
acceptance criteria
We only test exploratively
We apply embedded testing
0% 20% 40% 60% 80% 100%
17.1% 74.3%
91.4%
35.0% 50.7%
74.6%15.9%
9.3% 82.1%
21.6% 66.2%
25.2% 57.6%
13.6% 36.4% 15.0% 35.0%
14.4% 46.0% 31.7%
21.6% 51.8% 20.1%
21.6% 38.8% 32.4%
Organization & management
Management Approach in Agile Environments
Surprisingly few people know about cross-topic approaches! It is known
amongst consultants but it has not arrived within the companies yet.
Agile Trends & Benchmarks Switzerland 2013 14
Management Styles in Agile Projects
65.4%
deal with extreme prioritization,
e.g. priority poker.
56.5%
believe that agile portfolio
management is important.
Backlog Management
Priority Poker
Enterprise Scrum
Agile Portfolio Management
System Thinking/Design Thinking
Agile Governance
Beyond Budgeting
Lean Startup
Management 3.0
0% 20% 40% 60% 80% 100%
75.9% 9.5%
17.4% 15.9% 22.7% 38.6%
23.3% 24.8% 33.8%
36.8% 21.8% 24.8% 9.8%
17.8% 22.5% 41.9%
22.4% 20.1% 25.4%
24.2% 60.6%
9.8% 31.1% 51.5%
24.1%8.3% 61.7%
Currently used
Planned use
Don‘t know about it
Would like to have
Not used 0%
20%
40%
60%
Self-organization
in
Scrum
team
s
Classicprojectorganization
Productow
nerasprojectleader
Scrum
M
asterasprojectleader
Classicline
organization
LaissezFaire
Com
m
and
&
Control
64.2%
33.6%
27.7%
22.6%
10.2% 3.6% 3.6%
Agile Trends & Benchmarks Switzerland 2013 15FRAME OF SURVEY
Job Roles
Many participants describe their job as comprising more than one role.
There‘s generally a wide range of responses.
Economic Sector
It is not very surprising that the percentage of finance and insurance is de-
creasing constantly. It went from 35% in 2011 to 28.4% in 2012 to 24.8% in
2013. The percentage of state-owned companies increased from 6.5% to 9%.
0%
2001–...
501–2000
251–500
51–250
11–50
1–10
5% 10% 15% 20% 25% 30% 35%
29.0%
14.9%
13.7%
23.8%
13.7%
5.0%
0%
IT
Finance, insurance companies
State and parastatal companies
Industry
Transportation and traffic
Telecommunication
MedTech
Others
10% 20% 30% 40%
24.8%
37.7%
9.0%
8.7%
5.9%
4.2%
2.4%
7.3%
IT Employees
Over half of the respondents work in companies that employ
more than 250 IT workers.
Test Manager
Test Engineer/Test Analyst/Tester
Consultant
Project leader
Team leader
Head of department/division manager
Requirements Engineer
Business Analyst
Quality Manager / QA responsible
Software Developer/Developer
SW Engineer in Test / Test automation
C-Level (CEO / CIO / ...)
Scrum Master
Product Owner
0% 10% 20% 30% 40%
35.5%
27.8%
18.6%
18.3%
17.8%
13.5%
14.0%
12.6%
12.0%
5.2%
5.7%
6.0%
6.6%
7.4%
Agile Trends & Benchmarks Switzerland 2013 16
Agile Lifecycle
Trend wave Details
INTRODUCTION GROWTH MATURITY DECLINE
TIME
Priority
DSDM
ATDD
Agile UP
ScrumBan
Waterfall/Scrum Hybrid
Scrum
Lean Development
Agile HERMES
3-4 week sprints
Extreme
Programming (XP)
Essential UP
Kanban
2 week sprints
HERMES
RUP
V-Model
INTRODUCTION – This topic has been
identified and some companies are
deploying initial implementations.
However, it cannot be foreseen
whether this trend will positively
advance and whether Agile will
be considerably influenced.
GROWTH – This topic is more and
more accepted and many companies
are considering it. The first tools are
being developed and consultancy
firms offer services for the same.
Often risks are associated due to
limited implementation experience.
MATURITY – Most companies are
working on the implementation
or have already completed it. The
knowledge of this topic is often
widespread, resulting in sub-topics
being raised.
DECLINE – The topic has already
been implemented by most of the
companies, with the exception of
individual latecomers. Often, there
is no more added value in acquiring
further knowledge in these areas,
since it will become obsolete shortly.
Trend wave Details
Agile techniques/methods
Agile Trends & Benchmarks Switzerland 2013 17
INTRODUCTION GROWTH MATURITY DECLINE
TIME
Priority
WIP Limits
Embedded Tester
Story Points
Definition of Done
Daily Stand up
Sprint Review/Demo
Sprints
Test Automation
Prioritization and backlog management
User Stories
Definition of Ready
Release Planning
Velocity
Burndown Charts
TDD
Pair Programming
ATDD
BDD
Sprint Planning
Retrospectives
Planning Poker
Unit Testing
INTRODUCTION – This topic has been
identified and some companies are
deploying initial implementations.
However, it cannot be foreseen
whether this trend will positively
advance and whether Agile will
be considerably influenced.
GROWTH – This topic is more and
more accepted and many companies
are considering it. The first tools are
being developed and consultancy
firms offer services for the same.
Often risks are associated due to
limited implementation experience.
MATURITY – Most companies are
working on the implementation
or have already completed it. The
knowledge of this topic is often
widespread, resulting in sub-topics
being raised.
DECLINE – The topic has already
been implemented by most of the
companies, with the exception of
individual latecomers. Often, there
is no more added value in acquiring
further knowledge in these areas,
since it will become obsolete shortly.
Trend wave Details
Agile organization, tools, and training
Agile Trends & Benchmarks Switzerland 2013 18
INTRODUCTION GROWTH MATURITY DECLINE
TIME
Priority
Management 3.0
Product road mapping
Epic Mgmt
Impediment Mgmt
Multi Project Support
ALM Tools
Dedicated PO
Agile Portfolio Mgmt
Enterprise Scrum
CSP Certification
Agile Governance
Certified Scrum Developer
CSPO Training
Cont. Integration
Task Mgmt Tools
CSM Training
Team Collaboration
Dedicated tools per topic
Scrum Team
Paper and
MS Office
Taskboard
Version Control
Bug Tracking
INTRODUCTION – This topic has been
identified and some companies are
deploying initial implementations.
However, it cannot be foreseen
whether this trend will positively
advance and whether Agile will
be considerably influenced.
GROWTH – This topic is more and
more accepted and many companies
are considering it. The first tools are
being developed and consultancy
firms offer services for the same.
Often risks are associated due to
limited implementation experience.
MATURITY – Most companies are
working on the implementation
or have already completed it. The
knowledge of this topic is often
widespread, resulting in sub-topics
being raised.
DECLINE – The topic has already
been implemented by most of the
companies, with the exception of
individual latecomers. Often, there
is no more added value in acquiring
further knowledge in these areas,
since it will become obsolete shortly.
SwissQ also published the SwissQ Testing Trends & Benchmarks Report for the fifth time and the second edition of the SwissQ
Requirements Trends & Benchmarks Report. Would you like to know more? You can download the detailed reports with further
analyses from www.SwissQ.it.
TRENDS & BENCHMARKS REPORTS 2013 FOR TESTING + REQUIREMENTS
Trends & Benchmarks
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Trends & Benchmarks
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Where do we stand – where are we going to?
In
cooperation with
Testing 2013
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Trends & Benchmarks Report Switzerland
Where do we stand – where are we going to?
In
cooperation with
Agile Trends & Benchmarks Switzerland 2013 19
Test Automation per Stage
Unit Tests System Tests Acceptance Tests
% of test cases automated
0% 1 – 10% 21 – 50%11 – 20% 51 – 80% over 80%
14.2%
21.5%
8.8%
22.2%
34.5%
22.2%
14.9%
13.8%
8.8%
12.3%
22.2%
9.2%
0%
20%
40%
60%
80%
13.8%
5.4%
12.6%
6.1%
12.6%
44.8%
RE Effort in Relation to Total Project Effort
< 5%
0%
10%
20%
10-15% 15-20% 20-30% 30-50% above5-10%
24.7%
22.6%
20.4%
RE Effort in Relation to Total Project Effort
10.8%
18.3%
2.7%
0.5%
© by SwissQ Consulting AG | Stadthaus-Quai 15 | CH-8001 Zürich
www.SwissQ.it | info@SwissQ.it | Tel +41 43 288 88 40 | Fax +41 43 288 88 39
Twitter: @SwissQ | Facebook: swissqconsulting
ABOUT US
SwissQ supports its clients in the development and implementation of IT solutions
and assures that the end users get the functionality they really need. We achieve
this by the unambiguous elicitation of the requirements and the risk-based testing
of the implementation.
Our vision is to improve the added value of IT through requirements management
and software testing. Along with providing high-quality services, we pursue this
vision by establishing independent platforms, like the Swiss Testing Day and the
Swiss Requirements Day, which facilitate the exchange of know-how and
experiences. In addition to that we help bright minds to expand their knowledge
in our trainings.

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Agile Trends and Benchmarks 2013 EN

  • 1. Trends & Benchmarks Report Switzerland Where do we stand – where are we going to? In cooperation with Agile 2013
  • 2. Agile Trends & Benchmarks Switzerland 2013 2TABLE OF CONTENTS EDITORIAL TREND WAVE 2013 KEY MESSAGES PROJECTS PROCEDURES INTRODUCTION IMPLEMENTATION AGILE PRACTICES Tools & CONTRACTS IMPLICATIONS Organization And MANAGEMENT FRAME OF SURVEY Trend wave Details Trends & BenchmarKS Reports 2013 fOr TESTING + REQUIREMENTS ABOUT US 3 4 5 6 7 8 9 10 11 12-13 14 15 16-18 19 20
  • 3. The basis for this survey consists of 580 filled questionnaires and 25 interviews with IT decision makers from different companies. We are collaborating on the report with the Institute of Technology Management of the University of St. Gallen (HSG). This collaboration demonstrates how important these topics have become for companies today and we are very pleased to have built a new bridge between the academic and the entrepreneurial world.   Agility has become an integral part of modern IT as this report impressively demonstrates. The Agile Manifesto was introduced to us in 2001. Scrum was presented for the first time at the OOPSLA in 1995. The trend for scrum master certifications and the first scrum coaches started around 2005. Many interested people completed the courses and started using scrum in projects. Slowly the knowledge is spreading throughout the various IT roles. The Agile Trends & Benchmarks Report Switzerland 2013 shows where companies are positioned related to agility. It shows who is advancing the topic and what obstacles are to overcome. Additionally, you’ll get information on which methods are really being used, what the reasons for failed agile projects are and how to control agile projects and programs.   The benchmarks in form of a multitude of informative facts and figures build the backbone of this report and allow you to position your company in comparison to others. We are sharing an important insight from the report with you: waterfall-oriented process models are on the rise again (+13%). Talks with companies showed that right now mostly big projects are carried out, or smaller ones are merged into larger ones. The coordination thereof is ensured using waterfall methods but the implementation in the individual teams remains agile. A term often heard in this context is “agile hybrid”. Agile projects themselves are not coordinated company- wide but they are rather seen as islands.   The definition of the product owner role (PO) seems to lead to many discussions within companies. Many projects do not have a dedicated PO, they are mostly classically organized with a project leader who is PO at the same time. The collaboration between business units improved compared to 2012 but it is still a significant reason of failure for agile projects.   As in the past years, SwissQ offers the opportunity to present the Trends & Benchmarks in your company. The findings of the Requirements Engineering and Testing Report can be included as well, if desired.   We hope that the present Trends & Benchmarks will inspire you to actively address new challenges and to choose the most appropriate measures for your company. SwissQ is publishing the annual facts and figures about Agile procedures and methods in Switzerland for the second year. Where are Swiss companies positioned when it comes to agility and where are they headed to? Besides the main trends concerning agility, we analyzed three areas in detail: “life cycle”, “techniques/methods”, and “organization, training, and tools”. Agile Trends & Benchmarks Switzerland 2013 3EDITORIAL
  • 4. Agile Trends & Benchmarks Switzerland 2013 4 INTRODUCTION – This topic has been identified and some companies are deploying initial implementations. However, it cannot be foreseen whether this trend will positively advance and whether Agile will be considerably influenced. GROWTH – This topic is more and more accepted and many companies are considering it. The first tools are being developed and consultancy firms offer services for the same. Often risks are associated due to limited implementation experience. MATURITY – Most companies are working on the implementation or have already completed it. The knowledge of this topic is often widespread, resulting in sub-topics being raised. DECLINE – The topic has already been implemented by most of the companies, with the exception of individual latecomers. Often, there is no more added value in acquiring further knowledge in these areas, since it will become obsolete shortly. TREND WAVE 2013 INTRODUCTION GROWTH MATURITY DECLINE TIME Priority DSDM Agile Portfolio Mgmt Management 3.0 Definition of Ready Lean Development Agile Governance ScrumBan Kanban Embedded Tester Waterfall/ Scrum Hybrid Daily Standups Sprint Review / Demo Unit Testing Bug Tracking Sprints 3-4 week sprints Prioritization and Backlog Management Sprint Planning Scrum Retrospectives Definition of Done 2 week sprints Planning Poker Taskboard TDD Story Points ALM Tools Dedicated PO Task Mgmt Tools
  • 5. 4 5 6Only 27.9% have had several years of practical experience using agile methods. It comes as no surprise then, that 50% are not satisfied with its implementation. 54% of all agile projects fail because of difficulties in reconciling the business philosophy with agile values. TDD and ATDD approaches practically doubled compared to 2012. The Embedded Tester role seems to be developing gradually as well. 7 8 965.4% of all respondents make some use of extreme priorization, e.g. by means of priority poker. Management approaches in the agile world are not yet anchored fully within companies. Scrum projects remain islands that are largely self-organized. Only 17.9% use Definition of Ready opposed to 62.1% using Definition of Done. 2 31 Scrum remains the most used agile method with 85.7%, followed by agile hybrid methods with 29.3%. This is double the percentage of 2012. Only 41.4% use a dedicated PO. Classic project organization still prevails (33.6%), where the project leader is also the product owner (27.7%). The trend is moving away from MS Office to more specialized tools. The use of Office decreased from 67.7% to 52.9% in 2013. JIRA is catching up (47.7%), followed by HP QC/ALM with 37.9% and TFS with 20.0%. KEY MESSAGES Agile Trends & Benchmarks Switzerland 2013 5
  • 6. Agile Trends & Benchmarks Switzerland 2013 6 Project Outcome The last three years have shown some movement in relation to the project success. On one hand 4% of all companies had the courage to stop a project if insufficient success required doing so (2011 < 1%). On the other hand 50% more projects were finished on time and on budget. Project Type The percentage of new developments amounted to 39% last year, while only 25% this year. There‘s a clear shift towards less new developments and more enhancement and maintenance projects. PROJECTS Enhancement of an existing solution New development Operation, support, maintenance, re-design, ... Migration Introduction of standard software Staff experience Achievement of tasks/goals Compliance with regulations Flexibility Processes Business/client focus Innovation Standardization Quality Budget and resources Efficiency 4 very good 3 good 2 satisfactory 1 insufficient 3.07 2.87 2.85 2.84 2.73 2.65 2.64 2.49 2.46 2.39 2.35 Project Size (in CHF) 47% 25% 17% 6% 5% up to 1 Mio 0% 20% 40% over 20 Mioup to 20 Mio 48.7% 38.3% 12.9% IT Structure Average rating Proj. finished with budget and/ or time overruns Project finished on time, budget and scope Project extended/ rescheduled Proj. finished with major functional changes Project stopped 0% 20% 10% 40% 30% 23.7% 37.2% 23.7% 35.1% 25.1% 17.5% 20.8% 36.3% 27.1% 14.7% 18.1% 11.6% 0.6% 4.1% 4.2% 2011 2012 2013 over 20 Mio 2011 2012 2013 15% 10% 5% 0% 5.2% 10.8% 12.9%
  • 7. PROCEDURES Process Models Used Many companies use more than one process model. The waterfall method has surprisingly been on the rise again, possibly due to the growing number of big projects. The implementation in the development teams though, is shifting to agile. Personal State of Knowledge of Agile Methods Advocates of Agile Methods Agile Trends & Benchmarks Switzerland 2013 7 Scrum Lean Development Agile Hybrid (mix of various methods) Extreme Programming (XP) Agile Unified Process (AgileUP) Kanban ScrumBan Feature Driven Development (FDD) Others 0% 20% 40% 60% 80% 85.7% 29.3% 2012, 84.5% 85.7% 29.3% 15.5% 16.9% 24.3% 0.0% 12.1% 14.1% 10.7% 8.5% 6.4% 11.3% 5.7% 0.0% 3.6% 15.5% 9.3% 0% 20% 40% Very experienced (years of practical experience) Little experience (theoretical knowledge) Experienced (applied to a couple of projects) No experience at all 2012 2013 18.3% 27.9% 54.9% 47.1% 24.0% 25.0% 2.8% 0.0% 0% 20% 40% 60% Developers Division m anagers Projectleaders Team leadersC-Level(CEO /CIO /...)Externalconsultants Businessrepresentatives 60.4% 43.9% 43.2% 25.9% 20.9% 15.1% 12.2% Agile 49% (51%) Iterative 20% (22%) RUP 10% (16%) Hermes 10% (12%) Waterfall 53% (40%) ( ) = values survey 2012
  • 8. Reasons for Agile Methods Introduction Agile Trends & Benchmarks Switzerland 2013 8 high priority very important important not important 93.5% believe agile methods allow for shorter project cycles and quicker reactions to client and market needs. 10.8% see no improvement in the collaboration between stakeholders and business using agile methods. 92.1% believe that agile methods offer the chance to minimize project risks. 23.0% think that increased maintainability and extension is not an important reason for agile methods. 65.7% (considerably more than last year) believe that the increase in productivity is one of the most important reasons for agile. 36.0% of people questioned think the cost reduction is one of the main reason for agile. Increase capability to handle changing priorities Accelerate of time-to-market Improve collaboration between business and IT Improve team morale Minimize risks Increase productivity Facilitate development processes Increase maintainability and extensibility of software Reduce costs Increase visibility of projects Manage divided teams Improve development disciplines 31.2% 49.3% 15.2% 19.4% 33.1% 34.5% 12.3% 34.1% 20.3%33.3% 11.4% 27.1% 42.9% 18.6% 25.2% 45.3% 23.0% 18.7% 36.0% 37.4% 12.2% 31.7% 33.1% 23.0% 27.5% 38.4%26.1% 25.2% 45.3% 18.7% 16.4% 49.3% 25.7% 11.5% 24.5% 18.7%45.3% 37.2% 35.0% 21.2% 0% 20% 40% 60% 80% 100%
  • 9. IMPLEMENTATION SatisfactionBiggest Obstacles for Implementation Main Reasons for the Failure of Agile Projects Agile Trends & Benchmarks Switzerland 2013 9 0% Ability to change organizational culture Handling of uncertainty/“loss of control“ Availability of employees with experience Projects too big or too complex Resistance to change Scalability Missing management support Comprehensive introduction of agile methods Collaboration with clients (internally/externally) Too little time for sustainable changes Cost considerations None 20% 40% 60% 21.6% 71.9% 53.2% 28.1% 25.2% 23.7% 20.9% 13.7% 13.7% 10.8% 3.6% 0.7% Company philosophy incompatible with agile values Missing link between OU’s Missing support from management 54% (+9%) 46% (+8%) 24% (-11%) 27% (-10%) 25% (+2%) 28% (NEW) Project not suitable for im- plementation Insufficient training/ coaching Lack of will of the team Missing experience with agile methods 44% (-8%) 6,4% (+2.2%) 12,1% (-4.8%) 29,3% (+3.9%) 43,6% (+2.8%) 8,6% (-1.3%) ( ) = changes to survey 2012 (2012: 2.8% cancelled the implementation) All going well - no problems Expected benefits gained Takes longer than expected Is complicated Does not fullfill expectations 50% of all people questioned are not satisfied with the implementation of agile methods in their organization. ( ) = changes to survey 2012
  • 10. Agile Practices Engineering PracticesManagement Practices Agile Trends & Benchmarks Switzerland 2013 10 Sprint Review / Product Demo Definition of Done Planning Poker Daily Standup Release Planning Velocity Chart Co-Location Backlog Management Retrospectives Dedicated Product Owner On-Site Customer Burndown Chart Taskboard Definition of Ready Work in Progress (WiP) Limits 78.6% 75.7% 73.6% 64.3% 62.1% 61.4% 60.0% 50.0% 42.1% 41.4% 28.6% 17.9% 16.4% 9.3% 7.1% 0% 20% 40% 60% Unit Testing Automated Build TDD Automated Acceptance Testing Others Continuous Integration Refactoring ATDD BDD Issue / Bug Tracker Pair Programming Collective Ownership 76.8% 65.2% 50.7% 50.7% 37.7% 37.0% 34.1% 21.7% 13.8% 15.9% 8.7% 3.6% 0% 20% 40% 60% >70% 61.4% 41.4% 9.3% Coordination practices are used the most. Inspect and Adapt practices and retrospectives are catching on. Many find it difficult to occupy the role of the product owner. Co-locations as well as on site customers still present organizational challenges.
  • 11. Tools & CONTRACTS Applied Tools in Agile Environments Contract Types Agile Trends & Benchmarks Switzerland 2013 11 <6.6% of all people questioned use contract types that are widely discussed between agile coaches at the moment:„Money for Nothing - Changes for Free“ or„Contracts per Feature“ or „per Sprint“ MS Office (Word, Excel) MS Team Foundation Server IBM Rational Team Concert Version One Others Atlassian JIRA / Greenhopper Bugzilla Scrumy Inflectra SpiraDevelopment HP QC / ALM Own Development Rally Software Development 52.9% 47.1% 37.9% 20.0% 10.7% 8.6% 6.4% 4.3% 2.1% 3.6% 1.4% 14.3% 0% 20% 40% MSOffice HP QC/ALM Atlassian JIRA / Greenhopper MSTeam FoundationServer 0% 20% 40% 60% 16.9% 52.9% 47.1% 37.9% 20.0% 20132012 Internal project agreements Agreement on product backlog Feature contracts (fixed contract per feature) Others Time & Material Fixed price contract Principle „Money for Nothing, Changes for Free“ Service contract Don‘t know Fixed contracts per sprint 41.6% 33.6% 30.7% 26.3% 21.9% 16.8% 6.6% 5.1% 4.4% 1.5% 0% 20% 40% 67.6% 31.0% 28.2%
  • 12. Agile Trends & Benchmarks Switzerland 2013 12 Requirements Engineering in the Context of Agile 45.3% believe that the general overview is maintained even with a limited planning horizon. 71.3% generally believe that user stories are the new form of documentation. 89.3% believe that requirements engineering is still of use in agile projects. IMPLICATIONS Completely agree Mostly agree Not agree Don‘t know 40.7% still believe that a formal change request process is necessary. 55.7% agree that the amount of specifications decreased considerably. 50.7% do not see any insecurity (as opposed to statements made by IT executives). Overview of what is being implemented at any time Stakeholder are involved more strongly Changes in (product) backlog don‘t need formal change process User stories as new documentation form Amount of specifications decreases considerably Each project uses RE differently because the (scrum) teams organize themselves independently Requirements engineering is not needed anymore Insecurity of BA/RE increased because of ambiguous processes There are no formal specifications regarding the documentation of requirements More difficult to get a general overview because of limited planning horizon 0% 20% 40% 60% 80% 100% 22.1% 32.9% 40.7% 17.3% 30.9% 45.3% 17.3% 54.0% 24.5% 17.1% 38.6% 37.9% 13.6% 56.4% 19.3% 12.1% 25.7% 50.7% 8.6% 16.5% 72.7% 89.3% 41.4% 43.6% 11.4% 39.3% 45.0% 12.1%
  • 13. Completely agree Mostly agree Not agree Don‘t know IMPLICATIONS Agile Trends & Benchmarks Switzerland 2013 13 Testing in the Context of Agile 31.7% Still believe that common standards need to be followed. 50% rely on Embedded Testing. The breakthrough has happened, testing is unfolding its potential. 66.2% Still think the role of test managers has the right to exist. 74.3% Of all people interviewed also use other testing methods besides exploratory testing. 57.6% See no insecurities related to ambiguous processes (as opposed to statements made by IT executives). 91.4% Still see the need for test specifications and test cases. Acceptance tests are done within the sprint There‘s always an overview of what is being tested Each team organizes itself independently and does testing a bit differently Insecurities among testers is growing as processes are ambiguous Considerably less time needed for testing No formal standards in regards of test documentation No need for test specifications and test cases The role of test manager doesn‘t exist anymore We only work with acceptance criteria We only test exploratively We apply embedded testing 0% 20% 40% 60% 80% 100% 17.1% 74.3% 91.4% 35.0% 50.7% 74.6%15.9% 9.3% 82.1% 21.6% 66.2% 25.2% 57.6% 13.6% 36.4% 15.0% 35.0% 14.4% 46.0% 31.7% 21.6% 51.8% 20.1% 21.6% 38.8% 32.4%
  • 14. Organization & management Management Approach in Agile Environments Surprisingly few people know about cross-topic approaches! It is known amongst consultants but it has not arrived within the companies yet. Agile Trends & Benchmarks Switzerland 2013 14 Management Styles in Agile Projects 65.4% deal with extreme prioritization, e.g. priority poker. 56.5% believe that agile portfolio management is important. Backlog Management Priority Poker Enterprise Scrum Agile Portfolio Management System Thinking/Design Thinking Agile Governance Beyond Budgeting Lean Startup Management 3.0 0% 20% 40% 60% 80% 100% 75.9% 9.5% 17.4% 15.9% 22.7% 38.6% 23.3% 24.8% 33.8% 36.8% 21.8% 24.8% 9.8% 17.8% 22.5% 41.9% 22.4% 20.1% 25.4% 24.2% 60.6% 9.8% 31.1% 51.5% 24.1%8.3% 61.7% Currently used Planned use Don‘t know about it Would like to have Not used 0% 20% 40% 60% Self-organization in Scrum team s Classicprojectorganization Productow nerasprojectleader Scrum M asterasprojectleader Classicline organization LaissezFaire Com m and & Control 64.2% 33.6% 27.7% 22.6% 10.2% 3.6% 3.6%
  • 15. Agile Trends & Benchmarks Switzerland 2013 15FRAME OF SURVEY Job Roles Many participants describe their job as comprising more than one role. There‘s generally a wide range of responses. Economic Sector It is not very surprising that the percentage of finance and insurance is de- creasing constantly. It went from 35% in 2011 to 28.4% in 2012 to 24.8% in 2013. The percentage of state-owned companies increased from 6.5% to 9%. 0% 2001–... 501–2000 251–500 51–250 11–50 1–10 5% 10% 15% 20% 25% 30% 35% 29.0% 14.9% 13.7% 23.8% 13.7% 5.0% 0% IT Finance, insurance companies State and parastatal companies Industry Transportation and traffic Telecommunication MedTech Others 10% 20% 30% 40% 24.8% 37.7% 9.0% 8.7% 5.9% 4.2% 2.4% 7.3% IT Employees Over half of the respondents work in companies that employ more than 250 IT workers. Test Manager Test Engineer/Test Analyst/Tester Consultant Project leader Team leader Head of department/division manager Requirements Engineer Business Analyst Quality Manager / QA responsible Software Developer/Developer SW Engineer in Test / Test automation C-Level (CEO / CIO / ...) Scrum Master Product Owner 0% 10% 20% 30% 40% 35.5% 27.8% 18.6% 18.3% 17.8% 13.5% 14.0% 12.6% 12.0% 5.2% 5.7% 6.0% 6.6% 7.4%
  • 16. Agile Trends & Benchmarks Switzerland 2013 16 Agile Lifecycle Trend wave Details INTRODUCTION GROWTH MATURITY DECLINE TIME Priority DSDM ATDD Agile UP ScrumBan Waterfall/Scrum Hybrid Scrum Lean Development Agile HERMES 3-4 week sprints Extreme Programming (XP) Essential UP Kanban 2 week sprints HERMES RUP V-Model INTRODUCTION – This topic has been identified and some companies are deploying initial implementations. However, it cannot be foreseen whether this trend will positively advance and whether Agile will be considerably influenced. GROWTH – This topic is more and more accepted and many companies are considering it. The first tools are being developed and consultancy firms offer services for the same. Often risks are associated due to limited implementation experience. MATURITY – Most companies are working on the implementation or have already completed it. The knowledge of this topic is often widespread, resulting in sub-topics being raised. DECLINE – The topic has already been implemented by most of the companies, with the exception of individual latecomers. Often, there is no more added value in acquiring further knowledge in these areas, since it will become obsolete shortly.
  • 17. Trend wave Details Agile techniques/methods Agile Trends & Benchmarks Switzerland 2013 17 INTRODUCTION GROWTH MATURITY DECLINE TIME Priority WIP Limits Embedded Tester Story Points Definition of Done Daily Stand up Sprint Review/Demo Sprints Test Automation Prioritization and backlog management User Stories Definition of Ready Release Planning Velocity Burndown Charts TDD Pair Programming ATDD BDD Sprint Planning Retrospectives Planning Poker Unit Testing INTRODUCTION – This topic has been identified and some companies are deploying initial implementations. However, it cannot be foreseen whether this trend will positively advance and whether Agile will be considerably influenced. GROWTH – This topic is more and more accepted and many companies are considering it. The first tools are being developed and consultancy firms offer services for the same. Often risks are associated due to limited implementation experience. MATURITY – Most companies are working on the implementation or have already completed it. The knowledge of this topic is often widespread, resulting in sub-topics being raised. DECLINE – The topic has already been implemented by most of the companies, with the exception of individual latecomers. Often, there is no more added value in acquiring further knowledge in these areas, since it will become obsolete shortly.
  • 18. Trend wave Details Agile organization, tools, and training Agile Trends & Benchmarks Switzerland 2013 18 INTRODUCTION GROWTH MATURITY DECLINE TIME Priority Management 3.0 Product road mapping Epic Mgmt Impediment Mgmt Multi Project Support ALM Tools Dedicated PO Agile Portfolio Mgmt Enterprise Scrum CSP Certification Agile Governance Certified Scrum Developer CSPO Training Cont. Integration Task Mgmt Tools CSM Training Team Collaboration Dedicated tools per topic Scrum Team Paper and MS Office Taskboard Version Control Bug Tracking INTRODUCTION – This topic has been identified and some companies are deploying initial implementations. However, it cannot be foreseen whether this trend will positively advance and whether Agile will be considerably influenced. GROWTH – This topic is more and more accepted and many companies are considering it. The first tools are being developed and consultancy firms offer services for the same. Often risks are associated due to limited implementation experience. MATURITY – Most companies are working on the implementation or have already completed it. The knowledge of this topic is often widespread, resulting in sub-topics being raised. DECLINE – The topic has already been implemented by most of the companies, with the exception of individual latecomers. Often, there is no more added value in acquiring further knowledge in these areas, since it will become obsolete shortly.
  • 19. SwissQ also published the SwissQ Testing Trends & Benchmarks Report for the fifth time and the second edition of the SwissQ Requirements Trends & Benchmarks Report. Would you like to know more? You can download the detailed reports with further analyses from www.SwissQ.it. TRENDS & BENCHMARKS REPORTS 2013 FOR TESTING + REQUIREMENTS Trends & Benchmarks Requirements 2013 Trends & Benchmarks Testing 2013 Trends & Benchmarks Trends & Benchmarks Report Switzerland Where do we stand – where are we going to? In cooperation with Testing 2013 Requirements 2013 Trends & Benchmarks Report Switzerland Where do we stand – where are we going to? In cooperation with Agile Trends & Benchmarks Switzerland 2013 19 Test Automation per Stage Unit Tests System Tests Acceptance Tests % of test cases automated 0% 1 – 10% 21 – 50%11 – 20% 51 – 80% over 80% 14.2% 21.5% 8.8% 22.2% 34.5% 22.2% 14.9% 13.8% 8.8% 12.3% 22.2% 9.2% 0% 20% 40% 60% 80% 13.8% 5.4% 12.6% 6.1% 12.6% 44.8% RE Effort in Relation to Total Project Effort < 5% 0% 10% 20% 10-15% 15-20% 20-30% 30-50% above5-10% 24.7% 22.6% 20.4% RE Effort in Relation to Total Project Effort 10.8% 18.3% 2.7% 0.5%
  • 20. © by SwissQ Consulting AG | Stadthaus-Quai 15 | CH-8001 Zürich www.SwissQ.it | info@SwissQ.it | Tel +41 43 288 88 40 | Fax +41 43 288 88 39 Twitter: @SwissQ | Facebook: swissqconsulting ABOUT US SwissQ supports its clients in the development and implementation of IT solutions and assures that the end users get the functionality they really need. We achieve this by the unambiguous elicitation of the requirements and the risk-based testing of the implementation. Our vision is to improve the added value of IT through requirements management and software testing. Along with providing high-quality services, we pursue this vision by establishing independent platforms, like the Swiss Testing Day and the Swiss Requirements Day, which facilitate the exchange of know-how and experiences. In addition to that we help bright minds to expand their knowledge in our trainings.