How Paceable Works

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Paceable helps teams collaborate over support email straight from within their inbox!

When multiple team members are cc-ed on the same email, you can view "real-time" activities of other team members, share notes, assign tasks, schedule reminders etc.

Paceable makes your team super-productive. Add to your Gmail. Now! - http://paceable.com

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How Paceable Works

  1. 1. How Paceable Works
  2. 2. Your Business has Group Email Ids like: contact@yourcompany.com sales@yourcompany.com support@yourcompany.com careers@yourcompany.com
  3. 3. Multiple members in the team are part of this contact@yourcompany.com Sam Peter Rachel Steve HelenEmail that is received to this id is forwarded to everyone
  4. 4. Say a customer sends an email to team@yourcompany.com: Your Gmail Inbox Paceable App
  5. 5. With Paceable you can see “real-time” activities of other team members who receive this email Green Pen Icon:[PK] is replying right now Green Dot Icon:[SM] is viewing the email right now Grey Dot Icon:[SA] has already viewed the email Grey Pen Icon:[HP] has saved a draft reply but not mailed
  6. 6. You can add and share notes about the customer, the problem or the solutionThese appear in the form of notificationsin the inbox of other team members.And the comments are archived for thisparticular email & available for future reference.
  7. 7. You can assign a task to your team member or schedule a reminder [Coming Soon!]Tasks can be assigned toone or multiple team membersYou can also view all assigned tasks & schedulefollow-up reminders for your team members
  8. 8. This also works when multiple team members are just CC-ed on an Email!
  9. 9. Get Super-ProductiveAdd Paceable to your Gmail. Now! Available on the Chrome Web Store: http://goo.gl/EuKu6 www.paceable.com

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