Communication in an organization

945 views

Published on

Published in: Business, Technology
0 Comments
2 Likes
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
945
On SlideShare
0
From Embeds
0
Number of Embeds
4
Actions
Shares
0
Downloads
73
Comments
0
Likes
2
Embeds 0
No embeds

No notes for slide

Communication in an organization

  1. 1. S.no Topic 1. What is communication? 2. Ways of communication 3. Formal and In-formal communication 4. Effective communication 5. Direction of communication 6. Purpose of communication 7. Barriers to communication
  2. 2. Communication ProcessSender Encoding Channel Decoding Receiver Feedback
  3. 3. Written OralVisual Non-verbal
  4. 4. Formal communication:Line of authority flows from top to bottomOfficial messages are transferredE.g. - memo to immediate superior - memo to subordinates - board meetings - interview or hearing Informal communication: Information that spreads orally One to one basis E.g. Grapevine - Gossips - Rumors - Leak of confidential information
  5. 5. sendermessage 5Cs:medium Clarity Completeness Concisenessreceiver Correctness Concretenessfeedback
  6. 6. Upward LateralDownward Lateral
  7. 7. To establish a better relationship between the members ofan organizationTo exchange ideas and informationTo stimulate actionTo instruct and trainTo meet human and cultural needsTo evaluate performanceFor group decision making
  8. 8. Physical barrierLanguage difficultiesPerceptual barrierEmotional barrierPsychological barriersPhysiological barrierAttitudinal barriers
  9. 9. Communication Quote “Good communication is asstimulating as black coffee, and just as hard to sleep after.”quoted by Anne Morrow Lindbergh
  10. 10. THANKYOUANY QUESTIONS ?P.S: For further queries post onmy slideshare wall, I will try toget back to you asap!

×