RGP Business Intelligence Overview


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  • Intro – 5 MinDefinitions – 15 minEffective BI Strategy – 10 minCurrent Trends – 10 minResources Capabilities – 5Q/A - 15
  • Ask for show of hands – who is at a client that is implementing, has recently implemented, or is planning BI solution?
  • Walk thru key elements: Combination – has to involve both technology & process, otherwise it is just static.. Technologies – plural, not just one (as we’ll see later) Processes – people element, this is what drive the intelligence Plan / Analyze / Monitor – 3 key functions, all should be present in a full BI solution (will be discussed later)
  • Monitor – enables management to see the current state in a new way combined & rationalize current performance this is most often associated with traditional BIAnalyze – metrics based, looks behind the numbers more emerging areas in current BI, driven by several niche players current tech highly influenced by consumer/web technologiesPlanning – often the highest value driver for ROI allows org to look to the future, but base plans & expectations upon results from other two areas
  • RGP Business Intelligence Overview

    1. 1. Business Intelligence - An Overview<br />Resources Global Professionals Portland CPE <br />Delivered by Jus Sigh & Scott Webb<br />June 17, 2010<br />
    2. 2. Discussion Agenda<br />2<br /><ul><li>Introductions
    3. 3. Defining BI
    4. 4. Elements of a BI Solution
    5. 5. Effective BI Strategies
    6. 6. Current Trends
    7. 7. Resources Capabilities
    8. 8. Q & A</li></li></ul><li>Why Business Intelligence?<br />3<br />According to Gartner’s annual survey of CIO technology priorities, BI remained among the top five priorities in 2009 (and was No 1 in each of the previous four years)1<br />IT executives in midsized companies rated business intelligence as one of the top 10 priority topics for 2010. Almost 60% of midsized organizations have deployed or were planning to deploy BI tools by 2008, while an additional 37% planned to begin investment or run full deployment in 2009 2<br />Forrester predicts that total spend in BI will increase from $2 billion in 2008 to $3.2 billion in 2012<br />1 Gartner Magic Quadrant for Business Intelligence, Joseph Feiman, Neil Macdonald, 29 January 2010<br />2 IT Leadership Exchange Survey, November 2008, August 2009 <br />
    9. 9. Defining Business Intelligence <br />What is Business Intelligence? <br />A set of technologies and processes that use data to understand and analyze business performance (Davenport & Harris, 2007)<br /> A software platform that provides data integration, information delivery, and analysis to help organizations learn, understand, and optimize their business (Gartner 2010)<br />4<br />
    10. 10. DefiningBusiness Intelligence <br />Our definition:<br />A combination of technologies and processes that enable an enterprise to plan, analyze, and monitor the organizational performance.<br />5<br />
    11. 11. Defining Business Intelligence <br />6<br />Providing answers to business questions:<br />
    12. 12. Elements of a BI Solution – Key Features<br />7<br />Sources: Kathleen Wilhide, “Evaluation Criteria for Selecting a Successful Business Performance Management Solution,” IDC Web site, January 2006; Vendor Web sites.<br />
    13. 13. Elements of a BI Solution – Key Processes<br />8<br />Sources: Kathleen Wilhide, “Evaluation Criteria for Selecting a Successful Business Performance Management Solution,” IDC Web site, January 2006; Vendor Web sites.<br />
    14. 14. BI Solution Model<br />9<br />Analytic <br />Reports<br />PRESENTATION & <br />WORKFLOW<br />Plan / <br />Forecast<br />Scorecard /<br />Dashboard<br />Data Warehouse<br />CONSOLIDATED DATA <br />MULTIPLE <br />SOURCE DATA <br />Financial<br />Operational<br />External<br />
    15. 15. Effective BI Strategy<br />Define BI Goals<br />ONGOING <br />Manage Data Quality<br />10<br /><ul><li>Develop the business case
    16. 16. Identify the value drivers for BI in the enterprise
    17. 17. Financial, Risk, Compliance
    18. 18. Master Data Management
    19. 19. Data Governance</li></ul>Select Platform<br />Define Metrics & Reports<br /><ul><li>Identify core metrics
    20. 20. Map metrics to goals
    21. 21. Define targeted reports
    22. 22. Integrated Stack vs. Niche </li></li></ul><li>Current Trends<br />Consolidation in 2007/8 changed the BI landscape<br />Oracle – Hyperion/Siebel<br />IBM –Cognos<br />SAP – Business Objects<br />Microsoft<br />Post-consolidation emergence of niche players<br />New focus on predictive analytics<br />Saas based models<br />Social Media / Collaboration aspects<br />11<br />
    23. 23. Resources BI Capabilities<br /> Functional Depth<br /> Dedicated practice areas in core functional areas<br /> Technology Agnotisc<br /> Flexible methodology <br /> Consultant expertise <br />12<br />What are Resources Global’s Key Differentiators<br />
    24. 24. Wrap-up<br />Q&A<br />13<br />