Swapnilkumar V. Pawar
Roll No. - 13253
Quality management program developed by
Motorola in the 1980s.
Officially launched by Motorola in 1987.
After Motorola some electronic companies like
IBM, DEC And TEXAS Instruments also adopted
Six Sigma in 1990s.
Your first question is likely….
What is Six Sigma?
Your second question is likely…
Why Six Sigma?
WHAT IS SIGMA?
A term (Greek) used in statistics to represent
standard deviation from mean value, an indicator
of the degree of variation in a set of a process.
Sigma measures how far a given process deviates
from perfection. Higher sigma capability, better
WHAT IS SIX SIGMA?
Six Sigma - A highly disciplined process that
enables organizations deliver nearly perfect
products and services.
The figure of six arrived statistically from current
average maturity of most business enterprises
A statistical concept that measures a
process in terms of defects – at the six sigma
level, there 3.4 defects per million
But, it is much more! 6
SIX SIGMA METHODOLOGIES
(IT TAKES MONEY TO SAVE MONEY)
Business Process Management System
Six Sigma Improvement Methodology
Creating new process which will perform at Six
WHAT IS DMAIC?
A logical and structured
approach to problem solving and
An iterative process (continuous
A quality tool which focus on
change management style.
DMAIC - 5 STEP PROCESS
1. Define 2. Measure 3. Analyze 4. Improve 5. Control
Clearly identify the problem
Utilize numerical definition
Define performance standards
Measure current level of quality
into Sigma. It precisely pinpoints
the area causing problems.
Identify all potential causes for
2. Measure1. Define
3. Analyze 4. Improve 5. Control
Establish process capability
Define performance objectives
Identify variation sources
1. Tools for analysis
2. Process Mapping
3. Statistical Tests
4. Design of Experiments
5. Control charts
3. Analyse1. Define 2. Measure
4. Improve 5. Control
Screen potential causes
Discover variable relationships
among causes and effects.
Pursue a method to resolve and
ultimately eliminate problems
4. Improve1. Define 2. Measure 3. Analyse
Monitor the improved process
continuously to ensure long term
sustainability of the new
Document the results and
accomplishments of all the
improvement activities for
5. Control1. Define 2. Measure 3. Analyse 4. Improve
WHAT IS DMADV ?
Define the project
Measure the opportunity
Analyze the process options
Design the process
Verify the performance 17
VARIOUS TOOLS USED IN SIX
Root Cause Analysis
WHY SIX SIGMA?
Six Sigma emerged as a natural evolution in
business to increase profit by eliminating defects.
The Current business environment now demands
and rewards innovation more than ever before due
* Customer Expectations
* Technological Change
* Global Competition
* Market Fragmentation 19
BENEFITS OF SIX SIGMA
Generates sustained success
Sets performance goal for everyone
Enhances value for customers
Accelerates rate of improvement
Promotes learning across boundaries
ROLES AND RESPONSIBILITIES
Master Black Belts
HOW TO IMPLEMENT SIX SIGMA
FACTORS FOR SUCCESS:-
REWARDS AND RECOGNITION
LAUNCHING THE INITIATIVE
CONTINUE MOMENTUM 23
RETURN ON INVESTMENT
In 2000 GE’s gross annual benefit was $6.6
Motorola claims a Six Sigma ROI of between
10:1 & 50:1
TRAINING AND CERTIFICATIONS
If you want to make yourself more valuable
and attractive then get training and
• Option I – Certification as Six Sigma Green
• Option II – Certification as Six Sigma Black
Six Sigma is in use in virtually all industries around
the world. Some of companies can be listed as:
Ford Motor Co.
A true Six Sigma organization produces not only
excellent product but also maintains highly
efficient production and administrative systems
that work effectively with the company's other
Driving rapid and sustainable improvement to