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Improving Innovation Processes at Nokia Salo

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This presentation was part of a joint Nokia-Aalto workshop in order to improve the idea management and innovation processes at Nokia Salo

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Improving Innovation Processes at Nokia Salo

  1. 1. 30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />1<br />CEMS Block Seminar<br />Innovate@Salo<br />Group 1<br />Jenna Hakkarainen, Sven Ahrens<br />Thomas Henry, Jan Kešelak<br />
  2. 2. Nokia’s innovation process has poor stats<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />2<br />1<br />“Idea Innovation” today<br /><ul><li>No transparency
  3. 3. Low ideator involvement/“Black box”
  4. 4. Low implementation ratio (1%)
  5. 5. Slow process (up to 3 years)
  6. 6. Partial specialists
  7. 7. Lack of motivation</li></li></ul><li>Nokia is not alone: innovation barriers across industries<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />3<br />1<br />Source: Boston Consulting Group<br />
  8. 8. Innovation will be process improved along several KPIs<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />4<br />1<br />+<br />Target KPIs for the new innovation process<br /><ul><li>Provide 100% process transparency
  9. 9. Offer 100% ideator involvement
  10. 10. Increase implementation ratio to 10%
  11. 11. Speed up “T2D” to 1 week for critical and 1 month for non-critical ideas
  12. 12. Guarantee 100% impartial assessment
  13. 13. Increase motivation along several dimensions</li></li></ul><li>Top management support and changes in working environment drive idea creation<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />5<br />2<br />Nokia wants more innovation in Salo? Then there should be a company-wide spiritthat encourages every single employee to drive every single of his/her ideasforward.<br />15% off-time<br />1<br />Recognition<br />2<br /><ul><li>Use time to work on ideas with colleagues
  14. 14. “Idea corners”/garage
  15. 15. Annual awards for teams/individuals with more than €1m in 3 years (cost/add. revenue)
  16. 16. E.g. trip to research labs</li></ul>No immediate monetary incentives<br />
  17. 17. We propose a streamlined idea suggestion process<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />6<br />2<br />Idea(tor)<br />Automated screening<br />Standardized input tool<br />Manage valves<br /><ul><li>Urgency
  18. 18. Process related
  19. 19. Product related
  20. 20. Unrelated
  21. 21. Cost/Value</li></ul>Category Green<br />Category Yellow<br />Category Red<br />
  22. 22. We propose a streamlined idea suggestion process<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />7<br />2<br />Idea(tor)<br />Automated screening<br />Category Green<br />Human screening<br />1-2 FTE<br />Immediate handling of idea<br />1 FTE<br />Yes<br />No<br />Yes<br />No<br />Budget and HR allocation, inclusion of ideator<br />Case-by-case sorting<br />Category Red<br />Category Yellow<br />Action within 24 hours<br />Action within 1 month<br />Yes<br />No<br />Yes<br />No<br />Budget and HR allocation, inclusion of ideator<br />Budget and HR allocation, inclusion of ideator<br />
  23. 23. Bias is prevented through a cross-functional assessment board <br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />8<br />2<br />Continuous improvement specialists<br />1<br />Marketing/Sales<br />2<br />Area specialists<br />3<br />Ideator<br />0<br />Non-involved assessors<br />4<br />Open innovators (externals)<br />5<br />Plant management<br />6<br />Case-by-case sorting<br />Category Red<br />Category Yellow<br />Action within 24 hours<br />Action within 1 month<br />Yes<br />No<br />Yes<br />No<br />Budget and HR allocation, inclusion of ideator<br />Budget and HR allocation, inclusion of ideator<br />
  24. 24. Innovation process will improve along several KPIs<br />30.08.11<br />Aalto/GSOM Block Seminar - Nokia Case<br />9<br />S<br />+<br />Target KPIs for the new innovation process<br /><ul><li>Provide 100% process transparency
  25. 25. Offer 100% ideator involvement
  26. 26. Increase implementation ratio to 10%
  27. 27. Speed up “T2D” to 1 week for critical and 1 month for non-critical ideas
  28. 28. Guarantee 100% impartial assessment
  29. 29. Increase motivation along several dimensions</li></ul><br />

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