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The talk was first held at the Roots Conference in Bergen on May 23rd 2011. A video from the talk is available here: https://vimeo.com/album/2599865/video/24708009
Abstract: 5 guidelines to improve the user experience in existing solutions!
A user experience talk looking at some ways to mediate a less than ideal starting point through a set of 5 simple guidelines to easily improve the user experience of a website or intranet solution.