etouches'CEO Leonora Valvo Moderates the May 2011 ACTE Webcast

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etouches'CEO Leonora Valvo Moderates the May 2011 ACTE Webcast

  1. 1. Creating a Meetings Management Voice in Corporate Strategy An ACTE/etouches webinarBe Smart. Be Hip. Be Seen.
  2. 2. Be Smart. Be Hip. Be Seen.
  3. 3. ◦ Craig Anderson Manager, Business Travel, N. America ABB Inc. Raleigh-Durham, NC ◦ Karen Lynch Global Lead - Meetings & Events Johnson Controls Inc. Cedarburg, WI ◦ Debi Scholar President The Scholar Consulting Group Westfield, NJBe Smart. Be Hip. Be Seen.
  4. 4. ABB: FAST FACTS • Power and automation technologies • $31.5 billion annual revenue • 124,000 employees • 45+ Staff involved with meetings • Meetings in 5 countries (NA ops)Be Smart. Be Hip. Be Seen.
  5. 5. Meetings management overview: Laying the groundwork Craig Anderson ABBBe Smart. Be Hip. Be Seen.
  6. 6. JOHNSON CONTROLS: FAST FACTS • Technology for vehicle interiors; automotive batteries; HVAC and control systems to optimize energy and operational efficiencies of buildings • $38 billion annual revenue • 142,000 employees • 15 core staff in meetings operations worldwide • Meetings in 20+ countriesBe Smart. Be Hip. Be Seen.
  7. 7. Meetings management overview: Laying the groundwork Karen Lynch Johnson ControlsBe Smart. Be Hip. Be Seen.
  8. 8. DEBI SCHOLAR CLIENT PROJECT: FAST FACTS • Pharmaceutical company • $4.5 billion annual revenue • 6,000 employees • 12 internal staff, more outsourced involved with meetings • Meetings in 5 countriesBe Smart. Be Hip. Be Seen.
  9. 9. Meetings management overview: Laying the groundwork Debi Scholar Pharmaceutical Company ProjectBe Smart. Be Hip. Be Seen.
  10. 10. Key Objectives • Structure? • Centralization? • Reporting? • Technology? • Cost?Be Smart. Be Hip. Be Seen.
  11. 11. Key Challenges • Economy? • Efficiencies? • Procedures? • Resources? • Need for change? • Other?Be Smart. Be Hip. Be Seen.
  12. 12. Bringing in Top Management • Who do you get involved? • How and when?Be Smart. Be Hip. Be Seen.
  13. 13. Speaking Their Language • What they want to hear • What they don’t want to hearBe Smart. Be Hip. Be Seen.
  14. 14. Role of Technology • What functionality? • Does it help build your case?Be Smart. Be Hip. Be Seen.
  15. 15. Unexpected Turns?Be Smart. Be Hip. Be Seen.
  16. 16. Top Down or Bottom Up • Bring management in early or seek adoption first? • A mandate needed?Be Smart. Be Hip. Be Seen.
  17. 17. What Would You Change?Be Smart. Be Hip. Be Seen.
  18. 18. Next StepsBe Smart. Be Hip. Be Seen.
  19. 19. Be Smart. Be Hip. Be Seen.
  20. 20. Thank You www.acte.org www.etouches.comBe Smart. Be Hip. Be Seen.
  21. 21. Upcoming ACTE Events Calgary. MONTREAL Amsterdam. London Ottawa.Toronto Madrid.Milan.Moscow.PARIS Stockholm.Stuttgart.Zurich Chicago.Las Vegas.Los Angeles Minneapolis. New York City Providence.San Jose Doha.Dubai Johannesburg.Mumbai Bangalore.Melbourne.Shang hai SINGAPORE.Sydney Mexico City. Sao Paulo www.acte.org/eventsBe Smart. Be Hip. Be Seen.

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