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Developing Leadership Skills at University

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Workshop by West End Training, November 2009

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Developing Leadership Skills at University

  1. 1. Developing Leadership Skills at University November 2009 Ken Williams West End Training © West End Training
  2. 2. AGENDA <ul><li>Introduction </li></ul><ul><li>Leadership In The Workplace </li></ul><ul><li>Exercise – the “Ideal” Leader </li></ul><ul><li>Why we are all Leaders </li></ul><ul><li>Exercise – Choose your Leader! </li></ul><ul><li>Q & A </li></ul><ul><li>Close </li></ul>© West End Training
  3. 3. Leadership in the Workplace <ul><li>Why is this important? </li></ul><ul><li>Interview preparation </li></ul><ul><li>Competency-based interviews </li></ul><ul><ul><li>selection & recruitment of new employees </li></ul></ul><ul><ul><li>internal promotion interviews </li></ul></ul><ul><li>Leadership Competencies / Capabilities </li></ul>© West End Training
  4. 4. Leadership in the Workplace Competency Based Interviews include, for example; “ Describe a time when you have had to change your plans at short notice.” “ Tell me about a situation when you have had to persuade people to do something that they did not want to do.” “ Describe a situation when you have had to convey a difficult message.” © West End Training Remember, it’s….What ‘ I ’ did …. NOT …. ‘ We ’ or ‘ the Team ’!
  5. 5. Leadership in the Workplace Your experiences at University (see new Sussex Plus website) © West End Training <ul><li>Project V </li></ul><ul><li>Student Representative Scheme </li></ul><ul><li>USSU Sport </li></ul><ul><li>Mobil 1 </li></ul><ul><li>Student Media </li></ul><ul><li>Schools and Colleges Programme </li></ul><ul><li>Student Enterprise Fund </li></ul><ul><li>Junior Research Associates </li></ul><ul><li>Residential Advisers </li></ul><ul><li>USSU Activities Committees </li></ul>…… plus other experiences at Leisure, Work Placements
  6. 6. Leadership in the Workplace <ul><li>Who is a ‘leader’? </li></ul><ul><li>Title is not important </li></ul><ul><li>Many organisations, many structures and titles </li></ul><ul><li>Chief Executive, Board, Divisional Heads and VPs, Directors, Team Leaders, Supervisors and Team Members </li></ul>© West End Training
  7. 7. Why We Are All Leaders We all (as a minimum ); © West End Training <ul><li>Communicate </li></ul><ul><li>Perform Tasks </li></ul><ul><li>Make Decisions </li></ul><ul><li>Escalate </li></ul><ul><li>Manage our Time </li></ul><ul><li>Work with Others </li></ul>… .and hence we all demonstrate Leadership
  8. 8. Why We Are All Leaders We all deal with; By: Teams Other Employees Telephone Sections External Organisations Writing Groups Suppliers Email Departments Customers Teleconference Divisions Others Other means …… .other offices, countries and languages © West End Training
  9. 9. Exercise: The Ideal Leader © West End Training <ul><li>Firstly - get into 3 teams. </li></ul><ul><li>Divide each pack of cards into 4 groups: </li></ul><ul><li>Personal – individual attributes e.g. single-minded </li></ul><ul><li>Organisational – ability to control and organise work e.g. chair successful meetings </li></ul><ul><li>Interpersonal – motivate and handle personnel e.g. encourages junior staff </li></ul><ul><li>Irrelevant or Bad – no relevant to performance at work e.g. plays bridge or cannot make decisions </li></ul>
  10. 10. Exercise: The Ideal Leader © West End Training <ul><li>Now – discard the cards in Group 4 (Irrelevant or Bad) </li></ul><ul><li>Then, keeping the other cards in each of their groups….. </li></ul><ul><li>Select the top 30 cards which you feel are most important. </li></ul>
  11. 11. What is Leadership? <ul><li>Great and Inspirational Leaders; </li></ul><ul><li>Inspire </li></ul><ul><li>Achieve </li></ul><ul><li>Influence </li></ul><ul><li>Focus </li></ul><ul><li>Resilient </li></ul><ul><li>and leave a positive Legacy </li></ul>© West End Training
  12. 12. What is Leadership? <ul><li>Thinking Business </li></ul><ul><li>Customer focus </li></ul><ul><li>Building insight </li></ul><ul><li>Innovation </li></ul><ul><li>Raising the Bar </li></ul><ul><li>Organisational awareness </li></ul><ul><li>Driving high performance </li></ul><ul><li>Creating growth </li></ul><ul><li>Inspiring People </li></ul><ul><li>Building relationships </li></ul><ul><li>Developing your people </li></ul><ul><li>Influencing others </li></ul><ul><li>Building Trust </li></ul><ul><li>Believing in ourselves </li></ul><ul><li>Acting with integrity </li></ul><ul><li>Self awareness </li></ul>© West End Training Leadership Capabilities (1)
  13. 13. What is Leadership? <ul><li>Leadership Capabilities (2) </li></ul><ul><li>Strategic Focus </li></ul><ul><li>Results Orientated </li></ul><ul><li>Strong Communication </li></ul><ul><li>Consider Stakeholders </li></ul><ul><li>Create and Develop New Ideas </li></ul><ul><li>Develops Strong Teams </li></ul><ul><li>Develop Effective Relationships </li></ul><ul><li>Professional Approach </li></ul>© West End Training
  14. 14. Exercise: Choose Your Leader © West End Training Man the lifeboats!! Your ship is sinking!! Firstly, get into 4 teams (lifeboats). From the handouts, study the details of the others in your lifeboat. Put them in order of preference for the leader.
  15. 15. What is Leadership? <ul><li>Strategic Focus </li></ul><ul><li>Focus on strategic objective </li></ul><ul><li>How their work fits </li></ul><ul><li>Communicate strategy </li></ul><ul><li>Challenge </li></ul><ul><li>External forces </li></ul>© West End Training
  16. 16. What is Leadership? <ul><li>Results Orientated </li></ul><ul><li>Focus on outcome </li></ul><ul><li>Develops and manages plan </li></ul><ul><li>Mitigates risks and manages issues </li></ul><ul><li>Escalates </li></ul><ul><li>Resources </li></ul><ul><li>Metrics and measures </li></ul><ul><li>Time management </li></ul>© West End Training
  17. 17. What is Leadership? <ul><li>Strong Communication </li></ul><ul><li>Effective and fluent </li></ul><ul><li>Uses appropriate medium </li></ul><ul><li>Clear, concise and fact-based </li></ul><ul><li>Considers audience </li></ul><ul><li>Timely </li></ul>© West End Training
  18. 18. What is Leadership? <ul><li>Considers Stakeholders </li></ul><ul><li>Aware of stakeholders </li></ul><ul><li>Ensures input </li></ul><ul><li>Balance and prioritise </li></ul><ul><li>Internal / external customers </li></ul><ul><li>Timely </li></ul><ul><li>Resolves conflicts </li></ul><ul><li>Communicates </li></ul>© West End Training
  19. 19. What is Leadership? <ul><li>Create and Develop New Ideas </li></ul><ul><li>Innovative </li></ul><ul><li>Reviews processes / procedures </li></ul><ul><li>Embraces change </li></ul><ul><li>Assesses impact of change </li></ul><ul><li>Communicates </li></ul>© West End Training
  20. 20. What is Leadership? <ul><li>Develops Strong Teams </li></ul><ul><li>Broad but relevant skill set </li></ul><ul><li>Diversity of ideas and styles </li></ul><ul><li>Correct structure </li></ul><ul><li>Supports their development </li></ul><ul><li>Coaching </li></ul><ul><li>Succession planning </li></ul><ul><li>Trust </li></ul>© West End Training
  21. 21. What is Leadership? <ul><li>Develops Effective Relationships </li></ul><ul><li>Within own team and with other groups </li></ul><ul><li>Influences without direct authority </li></ul><ul><li>Utilises skills and expertise of others </li></ul><ul><li>Consistent </li></ul><ul><li>Responsive </li></ul><ul><li>Supportive and approachable </li></ul><ul><li>Builds network </li></ul>© West End Training
  22. 22. What is Leadership? <ul><li>Professional Approach </li></ul><ul><li>Lead by example </li></ul><ul><li>Follow through on commitments </li></ul><ul><li>Positive approach </li></ul><ul><li>Encourage positive behaviours </li></ul><ul><li>Calm, positive and resilient </li></ul><ul><li>Act with integrity </li></ul><ul><li>Committed to own development </li></ul>© West End Training
  23. 23. <ul><ul><li>Any Questions? </li></ul></ul><ul><ul><li>Thank You! </li></ul></ul><ul><ul><li>……… .and please remember your </li></ul></ul><ul><ul><li>Feedback Forms </li></ul></ul>© West End Training

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