Adv prod tools assgn1-productivity tool

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Adv prod tools assgn1-productivity tool

  1. 1. 1. Identify a productivity tool used in your work place 2. Identify its:  Measurement criteria  Success  Drawbacks 3. Your recommendations on how to improve itSusmita Pruthi 1 NU TA 521 | Assignment 1 | Productivity Tool
  2. 2. ICS Business Process Automation2 NU TA 521 | Assignment 1 | Productivity Tool
  3. 3.  We provide ICT based solutions to private schools mapping to the requirement.  The variety of our solutions are:  IT Curriculum for classes 1st to 12th – Courseware, Computer based Learning material for students, Computer aided Teaching material for faculties and Faculty Guides for the program execution.  ICT based Teaching-Learning material (ICR) for classes 1st to 12th for other subjects  Complete solution to implement the MATH LAB in schools – includes pedagogically aligned content, manipulates, models, charts and software to implement the same, along with ambient infrastructure and hardware.  Quick School - An ERP (Education Resource Planning) solution for schools - includes all educational processes plus the finance, inventory,Susmita Pruthi payroll etc with reference to an educational institution.  And other solutions – MCA@IGNOU, IPICT etc 3 NU TA 521 | Assignment 1 | Productivity Tool
  4. 4. CTN Process – Recognizing an Order CDS/PFR Process – Material 1 - Initiator - Sales Person/ Regional Sales Procurement and Deployment Manager 1 - Initiator - RDH 2 - Zonal Head 2 - National Delivery Head - BOM validation 3 - National Delivery Head - Channel Sales Head 3 - Management Accountant 4 - IBU Head 4 - IBU Head 5 - Asset Controller 5 - CTN initiatorSusmita Pruthi 6 - CSO - PO creation 6 - Management Accountant 7 - PR created 7 - Agreement Generation 8 - PO sent for Order 4 NU TA 521 | Assignment 1 | Productivity Tool
  5. 5.  Time taken to completion the processing  CTN process on an average - 7 days  CDS process on an average - 14 days  On running both processes parallely – minimum of 16 days  Both the processes were independent to each other  Overall customer delivery time compromised  Commitment to customers at risk of default  Current Interface is not intelligent only used asSusmita Pruthi independent Documentation 5 NU TA 521 | Assignment 1 | Productivity Tool
  6. 6. Combine present process of CTN and CDS Reduce time of deployment of the overall process Empower field to clear viable orders without routine consent from HO Reduce approval layers, Quick approval of clear orders Intelligent filters and validating capability of the interface and hence MIS system Reduce deployment time of solutionSusmita Pruthi Create SLA’s at activity level 6 NU TA 521 | Assignment 1 | Productivity Tool
  7. 7. Stage 1 Stage 2 Stage 3 • Order Approval • Order Processing • Implementation 1 • To seek approval • To seek order • Creation of PR, of all E3 cases processing basis PO expected to close the approval given • Releasing PO to in next 10 days in Stage 1 vendor • Assess the • Inclusion of • Vendor accepting profitability of the signed agreement, PO & delivering order basis the advance payments the material price and the • Approvals on the • School acceptance promised basis of Advance of the material deliverables Payment • GR processing • Approvals on the deviation decision basis of EBIT matrices deviation decision • No exception for matrices customer signedSusmita Pruthi agreement requirement before implementation 7 NU TA 521 | Assignment 1 | Productivity Tool
  8. 8. STAGE 1 Rejects the Order IBU Head Red In case of any update approval SP raised GL-Logistics ZH reviews the ZH Green the Order validates the BOM profitability approves In case of any update In case the Salesperson accepts the changes Amber BU Head approval Components of the Order Stage 1: •Adds the proposal submitted to the customer Moves to •Adds the solution details, payment scheduleSusmita Pruthi SP login for •price, BOM, RECEE STAGE 2 8 NU TA 521 | Assignment 1 | Productivity Tool
  9. 9. STAGE 2 IBU Head approval Category 3 FSO awaits SP Customer Moves to Code ZH Category 1 paymentcompletes CSO confirmation in Order Agreement approves login forFulfillment SAP as per advance Advance Category 2 payment approval STAGE 3 Payment BU Head details approval Rejects if Agreement not verified Resends back to FSO post final attachment Assumptions: Advance payment deviation approval Matrix Standard Printed agreements shall be available.Susmita Pruthi SP to take printouts of Payment schedule and Deliverables from the Approved Order of Stage 1 9 NU TA 521 | Assignment 1 | Productivity Tool
  10. 10. STAGE 3 Viewable in the Viewable in the School login School login School CSO to CSO to Vendor Vendor accepts the process process for accepts the updates delivery the PR PO order on the the (partial/whol creation Creation Vendome Delivery e) Return to school in case of any deviance to be confirmed CSO GL LogisticsSusmita Pruthi processes for confirms for GR On receipt of GR physical documents 10 NU TA 521 | Assignment 1 | Productivity Tool
  11. 11. 11 NU TA 521 | Assignment 1 | Productivity Tool
  12. 12.  Sales: Number of orders logged, their profitability, number of orders approved, processed  Delivery: Number of orders implemented, timely implementation  Overall reduction is cycle time, stage wise cycle time reduction  Business MIS:  Sales report  Profitability report  Pendency reportsSusmita Pruthi  Installation report – product wise, role wise/stage wise, region wise 12 NU TA 521 | Assignment 1 | Productivity Tool
  13. 13.  Seamless transition of Sales to Procurement to Implementation  Approval SLAs reduced due to system based empowerment  Filters and validation for order profitabilitySusmita Pruthi 13 NU TA 521 | Assignment 1 | Productivity Tool
  14. 14.  A change management of people/process has become a major challenge  Systems are designed to work within a defined boundaries. In spite of the design being open to accommodate variances, there were challenges when exception orders were being logged in.  All stakeholders did not display a buy in for the other.Susmita Pruthi 14 NU TA 521 | Assignment 1 | Productivity Tool
  15. 15. 15 NU TA 521 | Assignment 1 | Productivity Tool
  16. 16.  Revisit the design assumptions and map the differences and variances. Identify areas for corrections and implement  Training of the users – aligning them to the purpose and cause  An alignment session for all stakeholders.Susmita Pruthi 16 NU TA 521 | Assignment 1 | Productivity Tool

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