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Do the efficiencies gained by outsourcing P2P processes outweigh the costs? What is the business value in outsourcing?
Last year Sony was told by five consultants that what they wanted to do was impossible. Twelve months later they are reaping the rewards of having successfully outsourced ALL their P2P processes of Sony Europe, reducing their finance headcount from almost 70 to just 3 people whilst still remaining fully in control of how their P2P processes are managed by using a flexible, reliable and user friendly tool that allows easy communication between end users and the outsource centre.
This presentation from Jan Fonfara, Head of Finance Processes, Sony Europe explains how this was all made possible.