Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Directional analysis

395 views

Published on

  • Be the first to comment

  • Be the first to like this

Directional analysis

  1. 1. Informa(on
desk
direc(onal
ques(ons
 Fall
2009
‐
Spring
2010
 Word
concordance
data
set
 27%
 25%
 25%
 6%
 5%
 4%
 4%
 2%
 2%
 Technology
‐
1278
 Library
materials
‐
 Library
building
‐
 Service
points
‐
266
 Library
hours
‐
237
 CirculaDon
services
 Campus
‐
187
 Reference
‐
102
 Website
‐
70
 1170
 1140
 ‐
200

  2. 2. Technology
 copy(ier,s)
‐
426
 33%
 print(er,s,ing)
416
 32%
 computer(s)
‐
198
 15%
 color
‐
45
 4%
 scanner
‐
39
 3%
 fax
‐
37
 3%
 password
‐
26
 2%
 wireless
‐
18
 1%
 laptop
‐
14
 1%
 document
‐
12
 1%
 soHware
‐
11
 1%
 mac
‐
10
 1%
 log
‐
8
 1%
 adapter
‐
7
 1%
 microsoH
‐
7
 1%
 email
‐
7
 1%

  3. 3. Service
points
 media
&
reserves
‐
215
 81%
 informaDon
commons
‐
31
 12%
 special
(collecDons)
‐
11
 4%
 circulaDon
‐
9
 3%

  4. 4. Circula(on
services
 check
out
‐
132
 66%
 return
‐
25
 13%
 borrow
‐
18
 9%
 renew
‐
13
 7%
 hold
‐
12
 6%

  5. 5. Reference
 arDcle(s)
‐
32
 31%
 reference,
ref
‐
23
 23%
 research
‐
20
 20%
 librarian
‐
8
 8%
 quesDons
‐
7
 7%
 search
‐
6
 6%
 databases
‐
6
 6%

  6. 6. Library
hours
 open
‐
86
 36%
 hours
‐
60
 25%
 Dme
‐
47
 20%
 online
‐
15
 6%
 closed
‐
9
 4%
 weekend
‐
8
 3%
 week
‐
6
 3%
 night
‐
6
 3%

  7. 7. Campus
 faculty
‐23
 12%
 campus
‐
23
 12%
 lmu
‐
21
 11%
 drive
‐
18
 10%
 school
‐
14
 7%
 law
‐
13
 7%
 cafe
‐
12
 6%
 professor
‐
12
 6%
 direcDons
‐
10
 5%
 map
‐
9
 5%
 coffee
‐
8
 4%
 conference
‐
7
 4%
 bookstore
‐
7
 4%
 vending
(machine)
‐
5
 3%
 hall
‐
5
 3%

  8. 8. Website
 reservaDon,
reserved
‐
22
 31%
 request(ed)
‐
21
 30%
 catalog
‐
20
 29%
 form
‐
7
 10%


×