Who is she ?
An executive multilingual, energetic results-oriented,
responsible, strategic and creative with more than 15
years of experience.
A passionate hospitality professional and she is used
to cope in multicultural environments.
+ 15 of Experience = Knowledge = Wisdom
A dynamic person with
proven experience in
Hotel Management as
GM, Sales & Marketing,
Catering Operations and
also in the Holiday +
Vacations Rentals (P2P)
Creating experience is the future in Hospitality.
People need & want to experience love, care, warmth,
empathy, and creativity … and it is “my + our” mission to
transform it, to something truly memorable.
In our complex age, models & theories are breaking down;
each individual acts & thinks different, consumers focus has
…. Then the difference may give you a competitive edge.
The world is changing and while the effect of human activity
on the global climate is hotly debated, physical signs of
environmental change are all around us.
Susana is proud to have been working with companies that
take care of the world, humans and their culture.
At the moment she is collaborates with SegundoMundo.org
• P&L /Cost Control/Problem Solving
• Area Manager
• Project & Opening Management
• Luxury Clubhouse & Sales
• Quality Standards
• Hotel Brand Management
• Social Media Management
• Marketing Analysis & CRM
• Catering Operations
• Staff Training & Team Building
• Founder Worldperfectholidays.com
• Co Founder Marketing-wph.com
She was born in 1969, has double nationality Spanish and English.
She has been living, studying & working in Spain, GB, USA, Switzerland,
Andorra, Germany, Equatorial Guinea, Australia, New Zealand & Costa
Rica. Fluent in Spanish, English & Catalan; knowledge in French, Italian,
German … and at the moment learning Chinese.
She has been involved in the Hospitality industry since she was a child
as her family had a business, she likes to talk to people, trying to
understand their needs and culture, therefore she is the best knowing the
meaning of service and quality. She likes to be treated as she does with
other people, with respect and honesty.
• To impress you with her experience, knowledge and
presentation skills…she knows you will be checking her
references at Linkedin, her accounts in Twitter, Slideshare,
Pinterest, Facebook, her 2 blogs and she is E-Ambassador
for the “Les Roches Hotel Management
School” member of the Laureate Universities , so she will
give you all the info you need..
• …thereby to be contact by you, have an interview and
receiving a job offer…
For your time,
Linkedin Twitter Gestionhoteleraxxi Slideshare