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Mobile and Social Relevance for Enterprises


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Mobile and Social Relevance for Enterprises

  1. 1. Why should you go Mobile and Social? Suresh Krishna | 11/04/2012 | Author | Blogger | Photographer | Google+ | LinkedIn |
  2. 2. About this presentation• This presentation is a “stitch” of several data points across the internet. I created this slide deck as a part of my MBA school project within “60 minutes” (search, select, create and present).• The idea is to get the most relevant data points and convince your executive management on your enterprise application going mobile and social.• All of the slides should have the screenshots. As mentioned this is no way my original creation.
  3. 3. Mobile Trends
  4. 4. Global shipments of mobile devices
  5. 5. Global mobile adoption
  6. 6. Global Mobile OS expected growth rate 2012 2016 2012 – Market Market 2016Smartphone OS Share Share CAGRAndroid 61.0% 52.9% 9.5%Windows Phone 7 /Windows Mobile 5.2% 19.2% 46.2%iOS 20.5% 19.0% 10.9%BlackBerry OS 6.0% 5.9% 12.1%Others 7.2% 3.0% -5.4%Total 100.0% 100.0% 12.7%
  7. 7. US device traffic in 2011
  8. 8. US device internet traffic forecast
  9. 9. Mobile Content Usage3 Month Avg. Ending Jul. 2012 vs. 3 Month Avg. Ending Apr. 2012 | Total U.S. Mobile Subscribers (Smartphone & Non-Smartphone) Ages 13+ | Source: comScore MobiLens Share (%) of Mobile Subscribers Apr-12 Jul-12 Point ChangeTotal Mobile Subscribers 100.0% 100.0% N/ASent text message to another 74.1% 75.6% 1.5phoneUsed downloaded apps 50.2% 52.6% 2.4Used browser 49.0% 51.2% 2.2Accessed social networking site 36.0% 37.9% 1.9or blogPlayed Games 33.1% 33.8% 0.7Listened to music on mobile 25.8% 28.3% 2.5phone
  10. 10. Current developments
  11. 11. Why mobile apps in enterprises
  12. 12. Mobile Summary• Mobile is a new value delivery channel• Mobile lets businesses to use the advanced technological capabilities – Camera – Location based services – Connectivity, Engagement, Alerts, etc…
  13. 13. Social Trends
  14. 14. Enterprise Social Platforms, Q3 2011
  15. 15. Magic Quadrant for Social Software in the Workplace• Gartner research predicts the enterprise social software market will hit $769 million in 2011. The market is growing 15 percent a year and should top $1 billion through 2012.• Gartners broad definition of ESS includes blogs, wikis, communities, forums, RSS feeds, bookmarks and other tools that help knowledge workers communicate, collaborate and break through the many information silos erected in large businesses.
  16. 16. Asia growth in enterprise social
  17. 17. Latin America growth in enterprise social
  18. 18. Enterprise social tools market
  19. 19. Social business maturity
  20. 20. Why social enterprise ?
  21. 21. Where to apply social enterprise• Public relations/ marketing (PR/MA). E.g. Campaign to lead• Sales (SFA). E.g. Lead to deal• Service and support (CSS). E.g. Incident to resolution• Projects (PBS).e.g. Kickoff to delivery• Innovation/ product life cycle management (PLM). E.g. Concept to production• Supply chain (SCM). E.g. Sourcing to acceptance• Human capital management (HCM). E.g. Hire to retire• Finance. E.g. Invoice to payment
  22. 22. Social Summary• Listen | Analyze | Engage• Data aggregation from Social Networks• Business Process Work Flows• Feeds / Activity Streams• Collaboration• Communities• Knowledge Sharing• Contact Center• Dash Boards & Reports• Employee Timeline• Search
  23. 23. Thank you!