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social	
  media	
  for	
  
your	
  growth	
  +	
  
development	
  as	
  an	
  
HR	
  pro.	
  
                                     jessica	
  lee	
  
  APCO	
  Worldwide	
  +	
  FisAul	
  of	
  Talent	
  
             march	
  	
  2010	
  –	
  HRA|NCA	
  
nov	
  2007	
              apr	
  2008	
                 feb	
  2009	
           july	
  2009	
      nov	
  09	
  

                  mar	
  2008	
       june	
  2008	
                       june	
  2009	
   aug	
  2009	
  
about	
  my	
  company	
  -­‐	
  


global	
  firm.	
  
PR/communica?ons	
  consul?ng.	
  
500+	
  ees,	
  $115k	
  mill	
  in	
  revenue.	
  
HR	
  team	
  of	
  15.	
  
highly	
  compe??ve	
  environment.	
  
no	
  one	
  
wants	
  to	
  
be	
  stuck	
  
in	
  the	
  ice	
  
age.	
  and	
  
it	
  sucks	
  
to	
  be	
  a	
  
dinosaur.	
  
social	
  
media	
  =	
  
the	
  great	
  
equalizer.	
  
we	
  can	
  go	
  
up	
  against	
  
the	
  big	
  
boys.	
  
trust	
  is	
  
everything.	
  
we	
  trust	
  	
  
people	
  and	
  
brands	
  who	
  
have	
  web	
  
presences.	
  
oh	
  the	
  
places	
  
you’ll	
  	
   with	
  	
  
go…	
  	
   social	
  
        media	
  
LURK                        	
  
just	
  read	
  stuff	
  first…	
  
Are	
  job	
  
                                    I’m	
  hiring	
  
                                    an	
  intern!	
                      START	
  	
  
                                                                          or	
  onversa?on	
  	
  
                                                                                  JOIN	
  
boards	
  dying?	
  
Which	
  are	
  you	
               Referrals?	
  
   using?	
  
                                                                           a	
  c
        Have	
  you	
  ever	
  heard	
  
                                             I	
  need	
  a	
                                (interact)	
  	
  
         of	
  the	
  trainer	
  John	
  
        Spence?	
  Any	
  good?	
            turnover	
                                       Someone	
  make	
  

      I	
  hate	
                           calculator!	
                                      me	
  laugh.	
  It’s	
  
                                                                                              been	
  a	
  hard	
  day.	
  

monster.com	
                                                                      I	
  love	
  my	
  
&	
  cancelled	
                              I	
  read	
  this	
  really	
     company.	
  Free	
  
                                               good	
  ar?cle	
  on	
  
my	
  contract	
                                     employee	
                 pizza	
  and	
  beer	
  
                                                   engagement!	
                         every	
  
        too!	
                                                                    Thursday!	
  	
  
DECIDE	
  
                               begin	
  as	
  an	
  
                              organizaTon	
  


 jump	
  in	
  as	
  an	
  
 individual	
  
your	
  own	
  brand…	
  	
  
(share	
  knowledge)	
  
but	
  where	
  do	
  we	
  really	
  start?	
  
•  website	
  dedicated	
  to	
  
   topic	
  or	
  theme	
  
•  links	
  point	
  to	
  other	
  
   resources	
  
•  single	
  or	
  mul?ple	
  
   authors	
  
•  frequent	
  entries	
  (5x	
  
   a	
  week)	
  
•  indexed	
  by	
  
   categories	
  
•  readers	
  comment	
  to	
  
   interact	
  
•  personality-­‐driven	
  
•  don’t	
  have	
  ?me	
  to	
  
   read	
  100	
  blogs	
  daily?	
  
   this	
  tool	
  solves	
  that	
  
   issue	
  
•  automa?cally	
  
   updates	
  
•  subscribe	
  to	
  blogs	
  
   and	
  news	
  sources	
  via	
  
   RSS,	
  and	
  pick	
  Google	
  
   reader	
  as	
  your	
  
   delivery	
  source	
  
•  result	
  –	
  you	
  go	
  to	
  
   one	
  source	
  to	
  stay	
  
   informed,	
  rather	
  
   than	
  100’s	
  
subscrip?on	
  list	
  part	
  1:	
  
fis_ul	
  of	
  talent	
  
rehaul	
  
HR	
  capitalist	
  
HR	
  bartender	
  
renegade	
  HR	
  
recruiter	
  guy	
  
subscrip?on	
  list	
  part	
  2:	
  
mashable	
  	
  
web	
  strategist	
  
chris	
  brogan	
  
seth	
  godin	
  
reader	
  –	
  advanced	
  level	
  
                        considera?ons…	
  
•  google	
  reader	
  for	
  
   iPhone,	
  Blackberry	
  
•  seangs	
  –	
  you	
  can	
  
   manage	
  defaults	
  for	
  
   how	
  your	
  start	
  page	
  
   looks,	
  how	
  items	
  are	
  
   treated,	
  advanced	
  
   subscrip?on	
  stuff,	
  
   folders,	
  import/
   export,	
  using	
  Reader	
  
   offline,	
  etc.	
  
•  social	
  networking	
  with	
  
   biz	
  twist	
  
•  “who	
  do	
  you	
  know”,	
  
   “who	
  do	
  you	
  trust”	
  
•  connec?ons	
  equal	
  
   power,	
  influence	
  
•  viral	
  growth	
  
•  huge	
  upside	
  for	
  
   recrui?ng	
  new	
  talent	
  	
  
•  pro	
  version	
  available	
  
   for	
  recrui?ng	
  	
  
•  company	
  X-­‐Ray	
  tools	
  
•  basics:	
  create	
  a	
  profile,	
  connect	
  w/	
  candidates,	
  post	
  
   jobs	
  
•  intermediate:	
  involve	
  yourself	
  in	
  groups,	
  talk	
  about	
  
   your	
  company	
  &	
  industry	
  
•  advanced:	
  build	
  a	
  community	
  for	
  your	
  industry,	
  
   communicate	
  w/	
  candidates	
  
•  microblogging	
  –	
           Twiher	
  
   140	
  characters	
  or	
  
   less…	
  
•  pick	
  who	
  you	
  
   want	
  to	
  follow..	
  
•  link	
  sharing	
  rules	
  
   the	
  day…	
  
•  who	
  you	
  follow	
  
   has	
  to	
  be	
  
   consistent	
  with	
  
   your	
  philosophy	
  
   on	
  how	
  to	
  use…	
  
•  basics:	
  create	
  an	
  account,	
  tweet	
  about	
  yourself,	
  your	
  
   company	
  &/or	
  industry,	
  link	
  to	
  job	
  pos?ngs	
  
•  intermediate:	
  communicate	
  w/	
  candidates,	
  use	
  
   hashtags	
  
•  advanced:	
  company	
  specific	
  account	
  –	
  toggle	
  
   between	
  personal/company	
  account	
  
4	
  
fundamental	
  	
  
social	
  media	
  
principles	
  
1.	
  parTcipaTon	
  and	
  conversaTon	
  
2.	
  popularity	
  doesn’t	
  	
  
      necessarily	
  maher	
  
3.	
  let	
  go	
  of	
  	
  
control.	
  
influence	
  
or	
  lead.	
  
4.	
  authen?city	
  mahers.	
  
 
regardless	
  the	
  or	
  
  social	
  network,	
  

  four	
  
 steps	
  
LURK                        	
  
just	
  read	
  stuff	
  first…	
  
Are	
  job	
  
                                    I’m	
  hiring	
  
                                    an	
  intern!	
                      START	
  	
  
                                                                          or	
  onversa?on	
  	
  
                                                                                  JOIN	
  
boards	
  dying?	
  
Which	
  are	
  you	
               Referrals?	
  
   using?	
  
                                                                           a	
  c
        Have	
  you	
  ever	
  heard	
  
                                             I	
  need	
  a	
                                (interact)	
  	
  
         of	
  the	
  trainer	
  John	
  
        Spence?	
  Any	
  good?	
            turnover	
                                       Someone	
  make	
  

      I	
  hate	
                           calculator!	
                                      me	
  laugh.	
  It’s	
  
                                                                                              been	
  a	
  hard	
  day.	
  

monster.com	
                                                                      I	
  love	
  my	
  
&	
  cancelled	
                              I	
  read	
  this	
  really	
     company.	
  Free	
  
                                               good	
  ar?cle	
  on	
  
my	
  contract	
                                     employee	
                 pizza	
  and	
  beer	
  
                                                   engagement!	
                         every	
  
        too!	
                                                                    Thursday!	
  	
  
DECIDE	
  
                               begin	
  as	
  an	
  
                              organizaTon	
  


 jump	
  in	
  as	
  an	
  
 individual	
  
your	
  own	
  brand…	
  	
  
(share	
  knowledge)	
  

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social media for the HR pro - be better

  • 1. social  media  for   your  growth  +   development  as  an   HR  pro.   jessica  lee   APCO  Worldwide  +  FisAul  of  Talent   march    2010  –  HRA|NCA  
  • 2. nov  2007   apr  2008   feb  2009   july  2009   nov  09   mar  2008   june  2008   june  2009   aug  2009  
  • 3. about  my  company  -­‐   global  firm.   PR/communica?ons  consul?ng.   500+  ees,  $115k  mill  in  revenue.   HR  team  of  15.   highly  compe??ve  environment.  
  • 4.
  • 5. no  one   wants  to   be  stuck   in  the  ice   age.  and   it  sucks   to  be  a   dinosaur.  
  • 6.
  • 7. social   media  =   the  great   equalizer.   we  can  go   up  against   the  big   boys.  
  • 8.
  • 9. trust  is   everything.   we  trust     people  and   brands  who   have  web   presences.  
  • 10. oh  the   places   you’ll     with     go…     social   media  
  • 11.
  • 12. LURK   just  read  stuff  first…  
  • 13. Are  job   I’m  hiring   an  intern!   START     or  onversa?on     JOIN   boards  dying?   Which  are  you   Referrals?   using?   a  c Have  you  ever  heard   I  need  a   (interact)     of  the  trainer  John   Spence?  Any  good?   turnover   Someone  make   I  hate   calculator!   me  laugh.  It’s   been  a  hard  day.   monster.com   I  love  my   &  cancelled   I  read  this  really   company.  Free   good  ar?cle  on   my  contract   employee   pizza  and  beer   engagement!   every   too!   Thursday!    
  • 14. DECIDE   begin  as  an   organizaTon   jump  in  as  an   individual  
  • 15. your  own  brand…     (share  knowledge)  
  • 16. but  where  do  we  really  start?  
  • 17. •  website  dedicated  to   topic  or  theme   •  links  point  to  other   resources   •  single  or  mul?ple   authors   •  frequent  entries  (5x   a  week)   •  indexed  by   categories   •  readers  comment  to   interact   •  personality-­‐driven  
  • 18. •  don’t  have  ?me  to   read  100  blogs  daily?   this  tool  solves  that   issue   •  automa?cally   updates   •  subscribe  to  blogs   and  news  sources  via   RSS,  and  pick  Google   reader  as  your   delivery  source   •  result  –  you  go  to   one  source  to  stay   informed,  rather   than  100’s  
  • 19. subscrip?on  list  part  1:   fis_ul  of  talent   rehaul   HR  capitalist   HR  bartender   renegade  HR   recruiter  guy  
  • 20. subscrip?on  list  part  2:   mashable     web  strategist   chris  brogan   seth  godin  
  • 21. reader  –  advanced  level   considera?ons…   •  google  reader  for   iPhone,  Blackberry   •  seangs  –  you  can   manage  defaults  for   how  your  start  page   looks,  how  items  are   treated,  advanced   subscrip?on  stuff,   folders,  import/ export,  using  Reader   offline,  etc.  
  • 22. •  social  networking  with   biz  twist   •  “who  do  you  know”,   “who  do  you  trust”   •  connec?ons  equal   power,  influence   •  viral  growth   •  huge  upside  for   recrui?ng  new  talent     •  pro  version  available   for  recrui?ng     •  company  X-­‐Ray  tools  
  • 23. •  basics:  create  a  profile,  connect  w/  candidates,  post   jobs   •  intermediate:  involve  yourself  in  groups,  talk  about   your  company  &  industry   •  advanced:  build  a  community  for  your  industry,   communicate  w/  candidates  
  • 24. •  microblogging  –   Twiher   140  characters  or   less…   •  pick  who  you   want  to  follow..   •  link  sharing  rules   the  day…   •  who  you  follow   has  to  be   consistent  with   your  philosophy   on  how  to  use…  
  • 25. •  basics:  create  an  account,  tweet  about  yourself,  your   company  &/or  industry,  link  to  job  pos?ngs   •  intermediate:  communicate  w/  candidates,  use   hashtags   •  advanced:  company  specific  account  –  toggle   between  personal/company  account  
  • 26. 4   fundamental     social  media   principles  
  • 27. 1.  parTcipaTon  and  conversaTon  
  • 28. 2.  popularity  doesn’t     necessarily  maher  
  • 29. 3.  let  go  of     control.   influence   or  lead.  
  • 31.   regardless  the  or   social  network,   four   steps  
  • 32. LURK   just  read  stuff  first…  
  • 33. Are  job   I’m  hiring   an  intern!   START     or  onversa?on     JOIN   boards  dying?   Which  are  you   Referrals?   using?   a  c Have  you  ever  heard   I  need  a   (interact)     of  the  trainer  John   Spence?  Any  good?   turnover   Someone  make   I  hate   calculator!   me  laugh.  It’s   been  a  hard  day.   monster.com   I  love  my   &  cancelled   I  read  this  really   company.  Free   good  ar?cle  on   my  contract   employee   pizza  and  beer   engagement!   every   too!   Thursday!    
  • 34. DECIDE   begin  as  an   organizaTon   jump  in  as  an   individual  
  • 35. your  own  brand…     (share  knowledge)