Nacs learning session2 final


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  • Mention: how to raise hand for questionAnnotation ArrowEmoticons
  • Six D’s – See Handbook
  • Nacs learning session2 final

    1. 1. New Approach to Controlling SuperbugsVirtual Learning Session 2The Discovery Phase:Using Discovery and Action Dialogue<br />Liz Rykert<br />Leah Gitterman<br />
    2. 2. Agenda:<br />Welcome and Introductions<br />The Discovery Phase<br />Using Discovery and Action Dialogues<br />Participant Break-out Sessions<br />Larger Group Discussion<br />Next Steps<br />
    3. 3. Interacting in WebEx<br />Be prepared to use:<br /><ul><li>Pointer
    4. 4. Raise your hand </li></ul>20-Oct-10<br />3<br />
    5. 5. Welcome Teams!<br />
    6. 6. The Premise Of Positive Deviance<br /> No matter how seemingly intractable a problem, in every community there are individuals whose uncommon practices/behaviours enable them to find better solutions to problems than their neighbours who have access to the same resources.<br />
    7. 7. Positive Deviance<br />Disseminate<br />Discern<br />Design<br />Discover<br />Determine<br />Define<br />
    8. 8. Discover<br />Discover uncommon practices/behaviors enabling the PDs to outperform/find better solutions to the problem than others in their “community”<br />
    9. 9.
    10. 10.
    11. 11. Emphasizes hands-on learning <br />Focuses on actionable behaviours<br />“it is easier to act your way into a new way of thinking than to think your way into a new way of acting”<br />
    12. 12. Discovery and Action Dialogues-how they work<br />Group selects a specific problem<br />The group as a whole identifies what the solution looks like including key measures of success<br />
    13. 13. What this looks like:<br />15-20 minute sessions <br />Ideally done right on the unit<br />Include those that want to be involved<br />Encourage a multidisciplinary group<br />Facilitator runs through a series of questions that affirm the problem, identify barriers, uncover existing solutions, generate ideas/actions<br />
    14. 14. Sample Questions<br />How do you know or recognize when ____ the problem selected is present?<br />How do YOU contribute effectively to solving the problem?<br />What prevents you from doing this or taking these actions all the time?<br />Is there anyone you know who is able to frequently___ solve the problem, overcoming barriers?<br />Do you have any ideas?<br />What needs to be done to make it happen? Any volunteers?<br />Who else needs to be involved?<br />
    15. 15. Tips for Facilitators<br />Do:<br />Hold the dialogue in the participants’ local context – e.g. the unit<br />Make impromptu invitations as you enter the area<br />Designate a scribe to take notes<br />Start with the purpose, We are here to stop…<br />
    16. 16. Do:<br />Give questions back to the group-wait 20 seconds for a response<br />Encourage everyone to speak<br />Work through all questions without worrying about the order<br />Demonstrate genuine curiosity in everyone’s contributions<br />
    17. 17. Do Not:<br />Answer questions that have not been asked<br />Miss opportunities to “catch butterflies” – record actions to be taken by participants<br />Come away with a to-do list for yourself<br />Avoid responding positively or negatively to contributions-let the group sift through their own assessments<br />
    18. 18. Always remember:<br />“Nothing about me without me”<br />
    19. 19. Take 15Practice a Discovery and Action Dialogue<br />One faculty member per group<br />Choose a facilitator and scribe<br />Use questions provided<br />Assign roles to everyone in the group (nurse, doc, environmental services, allied health…)<br />
    20. 20. Report Back:Tell us how it went<br />
    21. 21. Quick Poll:<br />Do you feel you have enough information to lead a DAD in your setting and help others to lead one?<br />Have you registered for the CoP?<br />Would you like a follow-up call to assist you to register with and navigate the CoP?<br />
    22. 22. Next Steps<br />Continue to work on core team and “launch”<br />Start using the DAD process on the floors<br />Follow up regularly with staff after the DAD’s<br />Begin to think about data collection<br />
    23. 23. Faculty office hours: every Monday from 1-2pm EST<br />Next learning session: July 12th, 1-2pm EST<br />Community of Practice<br />