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The F&B ‘Experience’ specialists!Prowess Summary
We are a team of hospitality professionals broughttogether from a virtual pool to create synergies forthe flow of positive...
Imagine walking into a cafe that smells and looksfresh, the ‘just-about-right’ sensation, and pleasantchatter. You would w...
Although we seek consulting engagements in allkinds of operations including hotels, motels,resorts; our focus shall remain...
Each consultant chosen for deployment by us hasdecades of experience in the industry. We offerservices on• Market survey &...
Conduct effective research for multi-nationalchains prospecting hospitality business in India.Assess requirements in rea...
Create Franchising documentation, developappropriate ecosystem to attract franchisees, clinchand facilitate a healthy fra...
Implement effective HR and training strategies towin employee loyalty, motivation and input. Driveperformance excellence ...
Prepare dynamic employee handbooks as keyreference tools and as training guidelines; develop /revise existing training an...
Working together, we help strategize and achieveyour organizational objectives. Our preferredapproach is to analyze using ...
With a hospitalityexperience of over 26 yearsin senior positions acrossIndia, Japan & NewZealand. Sunny bringsexperience, ...
A renowned Chef withcelebrity status in hisown right, Nitin hasgreat entrepreneurialskills with havingestablished iconic b...
With a deep understanding ofcommercial real-estate acrossTier 1 and an acumen to spot andsecure brilliant locations, hissc...
With a distinguishedcareer in over 60 projectsof star hotels, resorts andf&b outlets, a wealth ofknowledge and practicalex...
Having corporate as wellas acute entrepreneurialskills along withcommanding a respectamongst businesses inthe field of cof...
With years ofInternational Tradeexperience, Mahesh isan analytics wizkid,probing and searchinganswers to thetoughest of ch...
Sandhya has done a fewprestigious assignments inbrand building anddevelopment and besidessuperlative mentoring skills,know...
Ganesh has had an extensiveexperience in fine diningrestaurants and hassuccessfully completedseveral training projects. He...
Indumati LoganathanTraining ConsultantWith over 14 years ofspecialist trainingexperience in f&b withinIndia and overseas, ...
A hardware sourcing andinstallation wizard, Sandeepis professional and amiableto a fault. With a keen eye tomobilize resou...
Coffee Shops: Salt & Pepper, Chennai Bansuri, Agra Blossoms, Jaipur Parabola (World cuisine buffet coffee shop) Mumbai...
 …..Taj Mahal restaurants at Factory-ten, Nishioka, Asahikawa,Miyanomori, Otaru (Hokkaido, Japan) Lotus Restaurants (Ori...
Banquets: Dynasty (Banquet Hall), Chennai Pavilion (Banquet halls /Exclusive on location banqueting),Mumbai Oasis Banqu...
 Auckland University of Technology Canteen, Auckland Domain Aromas Express Café (Quick service kiosk and restaurant),Gha...
What would it cost you to hire us?The charges of a project depend on its scope andwill be assessed based on our deliberati...
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Arrow Hospitality Consulting

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Arrow Hospitality Consulting

  1. 1. The F&B ‘Experience’ specialists!Prowess Summary
  2. 2. We are a team of hospitality professionals broughttogether from a virtual pool to create synergies forthe flow of positive energies towards completion ofassignments. This briefly describes what to expectfrom us.Whether incubating a hospitality venture, expandingor seeking solutions in existing outlets, call us andlet’s chat.Our hands-on consulting is based on decades ofsuccessfully understanding the industry in all itsfacets.An exclusive team shall be created to work on yourprojects from the corpus of professional talentavailable with us, to deliver extraordinary resultswithin tight deadlines.Extend yourhand! Let ushandhold youthrough anexcitingprocess ofconsummationof hospitalitysuccess.
  3. 3. Imagine walking into a cafe that smells and looksfresh, the ‘just-about-right’ sensation, and pleasantchatter. You would want to linger around, savor thepleasant feel it gives your heart, and enjoy theexperience‘. More than attentive service, great foodand impeccable interiors, it is this experience thatdraws patrons to their favorite eatery time and again.As experience specialists‘, we create experiences thattranscend the attributes of just great concepts,amazing décor, impeccable service and unbelievablefood. Data collected is corroborated and post analysis,course correction alternatives are presented. Theresult: higher mileage of productivity, betterpresentation, increasing revenues and repeatcustomers.Just as life hand-holdsone through time,there cannot be abetter expert in doingso. Though we cannotcompare, here’s ateam, that can walkyou through yourdreams – in all itsgoodness andadversity. We can, atleast, make sure wesmoothen the pot-holes and obstacles.May we become yourshock-absorbers?
  4. 4. Although we seek consulting engagements in allkinds of operations including hotels, motels,resorts; our focus shall remain in providing value tof&b outlets especially Retail restaurant operations,Convention centers, on-site banqueting, Clubs, andA-grade lounge restaurants.As per data from IMRB collated over the period2004-2009, over 66% of non-chain f&b businesses(sample strength 3650 outlets) incubated byinvestors in Tier 1&2 India mutated within 3 yearsof installation. A process driven professionalapproach gives a high performance assurance aswell as a low-risk dimension.The scope and natureof the hospitalityindustry permeateseverything andanything where there isa need to serve.
  5. 5. Each consultant chosen for deployment by us hasdecades of experience in the industry. We offerservices on• Market survey & Research, location hunt• Concept and concept design• Branding, brand design and Project design• Design Execution• Project Logistics – including Recruitment & Training• Food – Cuisine, Menu design, Table Presentation,Service design• Project Launch• Marketing – The propagation and drive• Post-Launch Drive and need-based support –Handholding to self-running, post-supportWe try to read the pulse and like an arrow, aim directlyat the heart of issues! We will provide best-fitalternatives to do it the right way, taking pride in ourintegrity.We have thewherewithal -the human andresource capitalto surmountGoliaths ofevery kind.
  6. 6. Conduct effective research for multi-nationalchains prospecting hospitality business in India.Assess requirements in realistic terms to createbusiness / working plan for establishing an individualoutlet / chain organization in the field of hospitality.Make objective assessment of the organization’soperational and training needs, including apreliminary SWOT analysis.Assist in screening prospective locations for food &beverage outlets; identification and finalization onthe basis of FiftyPointer* - a customized packagerelevant to F&B outlets.Design Facility and Layout Plans and providealternate options for back areas (Receiving, Staff,Admin, Security, Warehouse / Stores, UtilityServices, Maintenance and Back-up Power, etc.) andfront areas (Operational areas including Kitchen,Restaurants, Lounge, etc.)*Arrow Hospitality Consulting specially created programmeWe have put downa brief perspectiveof what we do, butthis need not beseen as limiting, asrequirements aremulti-dimensionaldependant on theproject.
  7. 7. Create Franchising documentation, developappropriate ecosystem to attract franchisees, clinchand facilitate a healthy franchise relationship.Assess equipments required to be purchased foroperations, customize wherever required, screenvendors and select, finalize BOQ, negotiate ratesand execute projects till their satisfactorycompletion. Also assist in sourcing original orcustomized products of high quality.Review and upgrade existing managementstrategies and tools including drafting / redraftingSOPs and quality thresholds.Provide innovative marketing strategies keeping infocus the company goals, targeted customer profileand using the latest in innovative techniques.Conduct Mystery shopping reports followed upwith recommended corrective plan and evaluatorvisits.The ambit islarge, butneverintimidating
  8. 8. Implement effective HR and training strategies towin employee loyalty, motivation and input. Driveperformance excellence through organizationaldevelopment, improved internal communicationand customer service training.Equip business with custom-designed policies,human resources strategies, job descriptions,training and evaluation tools. Coach Supervisors inproblem-solving, effective people management,employee motivation and overall supervisoryperformance.Develop and facilitate customized trainingprograms, seminars, workshops and employeecommunication sessions. Train Trainers in a groupsetting or through one-on-one coaching sessions.Provide effective Customer Service Training; leadparticipants to focus on Customer needs andexpectations, adopt an integrative approach andhelp achieve marketing and business objectives.Clarity ofthought andpurpose, andunderstandingstrengths andweaknesses ishalf the battlewon
  9. 9. Prepare dynamic employee handbooks as keyreference tools and as training guidelines; develop /revise existing training and operational manuals; re-write job descriptions in a manner that realisticallyindicates what and how team is expected to perform,and on the basis of which performances getevaluated.Professional assistance in areas served outsourcedby the company, such as event organization,executive search, locating required suppliers, internetresearch and marketing, etc.Work in tandem with other consultants whosevalues, quality, and mode of operation are inharmony with ours.We are happy to help you overcome challenges,solve problems creatively, create loyal customersand a motivated workforce. We would share ourexpertise with other clients and constantly steeremployees towards creative and progressivethought.A disciplined andcontended team,willing to jumpwhencommanded, andthirsting to achieverealistic goals canaccomplish theunimaginable
  10. 10. Working together, we help strategize and achieveyour organizational objectives. Our preferredapproach is to analyze using various analytics andproven methods, straight-shoot recommendationsand solutions that we feel are consonant to yourbusiness culture and working systems. We alsoshare experiences and know-how with your team,guiding them towards self-sufficiency. Ourintegrative approach and work style createsexcitement and a team spirit, leading to a highdegree of employee motivation.Your business becomes our business, and yoursuccess, our success!Our species wasdesigned toproduce results onlyas a result ofteamwork.
  11. 11. With a hospitalityexperience of over 26 yearsin senior positions acrossIndia, Japan & NewZealand. Sunny bringsexperience, manmanagement skills and akeen eye for businessdevelopment.
  12. 12. A renowned Chef withcelebrity status in hisown right, Nitin hasgreat entrepreneurialskills with havingestablished iconic brandsin casual and formaldining formats that havestood the test of time.
  13. 13. With a deep understanding ofcommercial real-estate acrossTier 1 and an acumen to spot andsecure brilliant locations, hisscope includes licensing &franchising verticals. A vastnetwork and strong personalrelationships are the hallmarks ofhis personality. He lives by theadage, ‘Location, Location &Location’ being the factor ofsuccessful f&b business.
  14. 14. With a distinguishedcareer in over 60 projectsof star hotels, resorts andf&b outlets, a wealth ofknowledge and practicalexpertise in engineeringand construction isavailable. Possibly thebest in MEP in India today.
  15. 15. Having corporate as wellas acute entrepreneurialskills along withcommanding a respectamongst businesses inthe field of coffee,Vikram is a consummateprofessional and guidebesides being an expertin the coffee vertical.
  16. 16. With years ofInternational Tradeexperience, Mahesh isan analytics wizkid,probing and searchinganswers to thetoughest of challenges.Feasibility businessplan preparation is hisforte
  17. 17. Sandhya has done a fewprestigious assignments inbrand building anddevelopment and besidessuperlative mentoring skills,know the keys for effectivebrand positioning.
  18. 18. Ganesh has had an extensiveexperience in fine diningrestaurants and hassuccessfully completedseveral training projects. Heis enthusiastic and has agood connect withemployees.
  19. 19. Indumati LoganathanTraining ConsultantWith over 14 years ofspecialist trainingexperience in f&b withinIndia and overseas, Indubrings a rich repertoire ofmanpower capital harness
  20. 20. A hardware sourcing andinstallation wizard, Sandeepis professional and amiableto a fault. With a keen eye tomobilize resources andminimize downtime, he is anasset to any organisation
  21. 21. Coffee Shops: Salt & Pepper, Chennai Bansuri, Agra Blossoms, Jaipur Parabola (World cuisine buffet coffee shop) Mumbai Aromas Café & Lounge at Powai, Dhole-Patil Road, KoregaonPark, Thane, Fergusson College Road, Bandra (All-day diningCoffee Shop) Denny’s (Round-the-clock Family dining) at Manukau & New Lynn,AucklandFine-dines: Talk of the Town (Fine-dine Continental Restaurant), Chennai New Delhi Metro (Themed multi-cuisine Restaurant), New Delhi Taj Mahal (Indian fine-dine specialty) at Honten, Kita-2-Jyo, ….
  22. 22.  …..Taj Mahal restaurants at Factory-ten, Nishioka, Asahikawa,Miyanomori, Otaru (Hokkaido, Japan) Lotus Restaurants (Oriental fine-dine specialty) at Malcha Marg,Bhikaji-Cama Place, Punjabi Bagh, New Delhi Far East (Oriental fine-dine specialty), Mumbai Jewel of India (Indian fine-dine specialty), Mission Bay, Auckland Aanch Indian fine-dine; XTC exclusive bar lounge; Kash hookahlounge, Shoppers Stop Rajouri Garden, New DelhiLounge Bars: Society (A Grade Bar), Chennai Alleycat Bar, Hiranandani Meadows, Thane Aura (RestroBar & Lounge), Mumbai XTC (exclusive bar lounge); Kash (hookah lounge), New Delhi
  23. 23. Banquets: Dynasty (Banquet Hall), Chennai Pavilion (Banquet halls /Exclusive on location banqueting),Mumbai Oasis Banquets, Hiranandani Estate, Thane Gallery (Banquet Hall), AucklandQSRs: Dominos, South Extension Part II, New Delhi Taj Express (Indian Takeaway) at Mitsukoshi, Seiyu & Seibu,Sapporo, Japan Lemongrass Thai Malay kiosk, Albany, Auckland Spice Traders (Indian takeaway), Onehunga, Auckland
  24. 24.  Auckland University of Technology Canteen, Auckland Domain Aromas Express Café (Quick service kiosk and restaurant),Ghatkopar, Mumbai Soup Bowl (soup chain) at Mumbai, Thane, Pune and BengaluruKiosk: ‘Just Do It’ Health Bar, Golds Gym, Bandra, MumbaiDiscotheques: Saturdate (Discotheque), Chennai Zwigs (Discotheque), MumbaiIndustrial Catering: RICKs (Industrial catering operations), Mumbai Dakshin Industrial catering (Indian cuisine office catering),Auckland
  25. 25. What would it cost you to hire us?The charges of a project depend on its scope andwill be assessed based on our deliberations andunderstanding of the same. We strictly work on aproject based charging mechanism after apreliminary assessment.We bring to your business some of the bestavailable talent in the country, and work tirelessly toachieve your goals.Arrow Hospitality ConsultingTel: +91 97695 45955Email: sunnysriram@gmail.com(website is presently under construction)Thank you for your time!In today’s businessenvironment, if youaim for the moon, theworst is you may hitthe roof, but if youdon’t, chances areyou may not remainin business.

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