ADVANTAGES OF FIDELIO FIDELIO IS AN ECO-FRINDLY PACKAGE AS IT REDUCES PAPER WORK, FILING AND STORAGE COST. FIDELIO HAS INTEGRATED, CONFIGURABLE, CONTEXT SENSITITIVE HELP SYSTEM AND IS IN THE FORM OF PULL DOWN MENUS WITH WINDOWS AND FUNCTION KEYS. IT HAS USER-DEFINABLE AND FRIENDLY SCREEN WITH COLOUR CODING BY USING A SET OF 12 CODE TO INDICATE THE STATUS OF EACH ROOM BY A 12-
ADVANTAGES OF FIDELIOHOTEL MANAGEMENTSOFTWARE PACKAGES IT IS A HIGHLY FLEXIBLE PROGRAMME AND HAS FACILITIES LIKE SCREEN PAINTER, REPORT GENERATOR, USER-DEFINABLE REPORT MENUS AND NIGHT AUDIT. IT HAS THE ABILITY TO CREATE EXTENSIVE GUEST HISTORY WITH RECORDS LIKE GUEST STAY, ADDRESS, BEHAVIOUR, PREFERNCES ETC. FOR UNLIMITED YEARS. COMPLETE GRAPHICAL PLAN ILLUSTRATIONS OF EACH FLOORS AND CONTROL THE OCCUPANCY OF EVERY ROOM IN THE HOTEL.
ADVANTAGES OFFIDELIO Integrated, configurable, context sensitive help system. Pull down menus. Function keys with windows. Customizable colours. User-definable screens. Report generator. User-definable report menus and night audit. Multiple installation parameter. Unlimited security levels.
DISADVANTAGES OFFIDELIO IT IS VERY EXPENSIVE. ITS MAINTENANCE IS ALSO EXPENSIVE. IF PROPER LOCKING IS NOT DONE ANYBODY CAN ACCESS VARIOUS FILES AND CAN BE CHANGED OR DELETED. DURING NIGHT AUDIT, FOR 2 HOURS THE TERMINALS ARE SHUT DOWN, THUS MANY OPERATIONS DURING THIS PERIOD CAN NOT BE DONE THROUGH COMPUTER. THE COLOUR CODING IN FLOOR PLAN IS NOT PROMINENT ENOUGH.
Fidelio and its Importance inInterdepartmental Coordination Promotes smooth functioning of all the departments wherever it is installed. Eliminates communication gap between departments and helps in providing quality service to the guest. Helps in up keeping of the hotel’s goodwill with the guest. It helps save time and reduces work load and increases productivity. Enhances interdepartmental and intradepartmental communication, cooperation and coordination.