UX Seminar, Elements of UX Research

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This is a introduction part, at the UX Seminar in my ex-working place.
Actually i mixed all materials and Pictures at here, slideshare. i feel i am really sorry not to say the sources.(i forgot and can't find the site of sources)

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UX Seminar, Elements of UX Research

  1. 1. Introduction(1/4) The Name, User eXperience usync. will always be about solving problems at the core.
  2. 2. History & Definition... Elements of UX... UXD Process ... Interaction Patterns... Future of UX... usync. will always be about solving problems at the core.
  3. 3. Universe of User Experience usync. will always be about solving problems at the core.
  4. 4. 10 yrs ago... usync. will always be about solving problems at the core.
  5. 5. Today ... usync. will always be about solving problems at the core.
  6. 6. Experience... “If our Gods and hopes are nothing but scientific phenomena then let us admit it must be said that our love is scientific as well.” - In the ‘L'È ve future’ by Auguste Villiers de l'Isle-Adam René Descartes usync. will always be about solving problems at the core.
  7. 7. Experience... [Source : a scene in Matrix usync. will always be about solving problems at the core.
  8. 8. Experience... [Source : ‘인형사’ in Ghost In the Shell usync. will always be about solving problems at the core.
  9. 9. Trends? UED LED UI UCD UXD LXD usync. will always be about solving problems at the core.
  10. 10. But... History first... usync. will always be about solving problems at the core.
  11. 11. - the Eastman Kodak slogan in 1900 usync. will always be about solving problems at the core.
  12. 12. History... 6~70s 80s 90s 2000 2010 1996 2006 1962 1970 P3 Asimo UNIMATE Seiki 1964 1981 1992 2001 Web 2.0 Mouse Star CERN_G XP 1975 1983 1998 2007 DSC Dyna-Tac MPMan iPhone usync. will always be about solving problems at the core.
  13. 13. History... 6~70s 80s 90s 2000 2010 Product LED Market LED Socially LED Consumption Experience Network Tech Driven People Driven Value Driven Sense-making Products Interface Open Innovation Hardware Aesthetics Co-creation Functionality Emotions usync. will always be about solving problems at the core.
  14. 14. History... 6~70s 80s 90s 2000 2010 MMI & HMI HCI HCI HCI Man Human Human Human Machine Computer Centered Centered Interface Interface Interface Innovation & Human Machine Interface 3 4 1 2 MMI was used early on in control room design for anything operated on or observed by an operator, e.g. dials, switches, knobs and gauges. usync. will always be about solving problems at the core.
  15. 15. Definition of HCI... “Human-Computer Interaction is a discipline concerned with the design, evaluation and implementation of interactive computing systems for human use and with the study of major phenomena surrounding them. - ACM/SIGCHI 1992 The human–computer interface can be described as the point of communication between the human user and the computer. usync. will always be about solving problems at the core.
  16. 16. Definition Again... usync. will always be about solving problems at the core.
  17. 17. Interface & Interaction Humane Device usync. will always be about solving problems at the core.
  18. 18. Interface & Interaction Humane Interface Interaction Device usync. will always be about solving problems at the core.
  19. 19. Interface & Interaction Humane Human Man People User Also think about : the meaning of each term with history usync. will always be about solving problems at the core.
  20. 20. Interface & Interaction Humane Interface Device usync. will always be about solving problems at the core.
  21. 21. Interface & Interaction Humane Interaction Device usync. will always be about solving problems at the core.
  22. 22. Relation Map Information architecture – development of the process and/or information flow of the system Usability - a qualitative attribute that assesses how easy user interfaces are to use. also refers to methods for improving ease-of-use during the design process. usync. will always be about solving problems at the core.
  23. 23. User experience “ Most often abbreviated UX, but sometimes UE, is a term used to describe the overarching experience a person has as a result of their interactions with a particular product or service, its delivery, and related artifacts, according to their design. usync. will always be about solving problems at the core.
  24. 24. Elements of UX usync. will always be about solving problems at the core.
  25. 25. Success of Apple usync. will always be about solving problems at the core.
  26. 26. Brand? usync. will always be about solving problems at the core.
  27. 27. Design & Feature? usync. will always be about solving problems at the core.
  28. 28. User interface? usync. will always be about solving problems at the core.
  29. 29. He said ‘Reinvent’... usync. will always be about solving problems at the core.
  30. 30. usync. will always be about solving problems at the core.
  31. 31. usync. will always be about solving problems at the core.
  32. 32. User Experience! usync. will always be about solving problems at the core.
  33. 33. User Experience! usync. will always be about solving problems at the core.
  34. 34. User Experience Humane Humane Humane Device Device Device usync. will always be about solving problems at the core.
  35. 35. Experience... Can be measurable? usync. will always be about solving problems at the core.
  36. 36. Semantic approach IA Peter Morville UX Honeycomb usync. will always be about solving problems at the core. Also see Jacob Nielsen
  37. 37. Definition... Affect useful Usable usync. will always be about solving problems at the core.
  38. 38. But... Basic Principles first... usync. will always be about solving problems at the core.
  39. 39. Design Principles... Affordance Mental Model Simplicity Redundancy Emotion Efficiency Satisfaction Accessibility Learnability Error tolerance Metaphor Aesthetic Labeling Navigation User Interface Mapping Constraint Effectiveness Information Architecture Consistency Visibility Helpfulness Controllability Attitude Feedback Intuitiveness Joy of use Perceptibility Also see : Usability principles (Nielsen 2001) usync. will always be about solving problems at the core.
  40. 40. Design Principles... Affordance Mapping Constraint Also see : Usability principles (Nielsen 2001) usync. will always be about solving problems at the core.
  41. 41. Affordance... usync. will always be about solving problems at the core. Also see Jacob Nielsen’s ‘perceived Affordance’
  42. 42. Affordance... usync. will always be about solving problems at the core.
  43. 43. Constraints... usync. will always be about solving problems at the core.
  44. 44. Constraints... usync. will always be about solving problems at the core.
  45. 45. Mapping... usync. will always be about solving problems at the core.
  46. 46. Mapping... usync. will always be about solving problems at the core.
  47. 47. The last... usync. will always be about solving problems at the core.
  48. 48. User Emotional Design : Affect The last... usync. will always be about solving problems at the core.
  49. 49. What we need More... usync. will always be about solving problems at the core.
  50. 50. Apophenia... see : Klaus Conrad, A Cognitive Approach to Situation Awareness: Theory and Application, 1958 usync. will always be about solving problems at the core.
  51. 51. Observation... usync. will always be about solving problems at the core.
  52. 52. Observation again... usync. will always be about solving problems at the core.
  53. 53. The Next will focus on... usync. will always be about solving problems at the core.
  54. 54. Process & Methodology Determine Best Test Conduct Usability Test Analysis Result Technical assessment Heuristic Expert Evaluation Quantitative data Qualitative data Competitive analysis Paper prototype tests Usability principle Evaluate products/Services High-fidelity prototype tests Existing process validation Semi-structured interviews Problem coding New process development Think Aloud protocols Prioritize Issues Process optimization Card Sorting Iterative refinement Flow illustration Focused user workshops usync. will always be about solving problems at the core.
  55. 55. Our interface were [not] just a matter of the optimal button placement and clicking sequence... ... Joel Spolsky Thank you… usync. will always be about solving problems at the core.

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