© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
© Copyright 2014 Applied Technology Solutions, Inc.
>ApTSi TM – Applying Technology to Solve Business
Problems TM
The Open...
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Soa4 bt 07242014_0717_og_boston

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Business Technology and Enterprise Architects at Open Group SOA for Business Technology provide a overview of the recent white paper published in the presentation at Open Group Boston Conference today 07/22/2014, #ogBOS

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Soa4 bt 07242014_0717_og_boston

  1. 1. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 1 >Applied Technology Solutions, Inc.(ApTSiTM) SOA For Business Technology (SOA4BT) The Open Group Conference, Boston 2014 ApTSi TM SOA, Cloud and Business Technology ApTSi TM Applied Technology Solutions, Inc.
  2. 2. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 >ApTSi TM – Applying Technology to Solve Business Problems TM • July, 2014 • Name Title • Nikhil Kumar President & CEO Co-Chair SOA Reference Architecture Project, The Open Group • Sundar Ramanathan Manager, IT Advisory Project Chair SOA4BT Project, The Open Group ApTSi TM Applied Technology Solutions, Inc. • Leadership • World Class Technology • Experience • Strategy • Integration & SOA • Application Development & Reuse • DB, EII & BI Nikhil Kumar President Email: nikhil@ap-tech-solns.com Blog: http://blogs.ittoolbox.com/emergingtech/nikhil Phone: (248) 797 8143 Introductions 2 Sundar Ramanthan Manager Email: sundararajan.ramanathan@ey.com Blog http://sundarar1.wordpress.com Phone: (734) 272-2040
  3. 3. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Overview • The Business Perspective of Service Orientation • Alignment • Success Factors • What’s Next • Discussion • Supporting Materials – The IT Perspective of Service Orientation >ApTSi TM – Applying Technology to Solve Business Problems TM Agenda 3
  4. 4. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 Business Ecosystem 4 Business Adoption and Impact of Service Orientation A world of SOAs Low HighIncreasing … “Service Orientation” is a strategic business PRIORITY The rapid business adoption of Service Orientation is creating an aligned ecosystem, where the Business Ecosystem is the SOA Ecosystem Modern SOA Ecosystem Legacy APIs (CORBA/DCOM) EAI Enterprise SOA Cloud Computing Micro Service Architectures/ APIs & IOT SOA RA
  5. 5. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 5 Overview: a world of SOAs A slow but relentless revolution in which traditional technology management, historically delivered only by an IT organization, is changing to be pervasive technology use managed increasingly outside of IT’s direct control and measured by boosting business results. • Business Technology The coalescing of the Business Ecosystems and SOA Ecosystems are Business Technology real
  6. 6. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 6 Overview: Some background  Modern business environments have evolved into an ecosystem of: ‒ Internal “SOAs”, driven by internal IT ‒ An external “ecosystem” of partners & customers with a Micro Services API environment ‒ An external (and sometimes internal) cloud ecosystem of service providers and consumers  Organizations are naturally adopting “Service Orientation” as a way of doing business ‒ They are becoming “Service Oriented Enterprises”  This presentation is about Service Orientation and its: ‒ Business & SOA implications ‒ Business and SOA alignment enabled by SOA ‒ The impact of Business Structure and Culture SOA adoption Service-orientation is a thought process closely related to value chain thinking with a focus on Business efficiency & effectiveness
  7. 7. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 What You Will Learn • Service Orientation and the Business – Strategy, Operating Models, Operations • SOA Implications and existing SOA Standards – The SOA Reference Architecture(RA) and SOA Governance Framework(OSIMM) • Bringing it together – SOA4BT – The SOA4BT reference model • Using it – The practical implications – for business and IT alike • Success Factors • Examples – For a company in the healthcare sector – For a company in the retail sector What You Will Learn Overview: So what you will learn… 7
  8. 8. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Business Executives and Management – Talking SOA to the Board – Talking to Line-Managers and Mid-Level executives • IT Executives and Implementation – The SOA RA and OSIMM • Enterprise Architecture – How do I handle this new ecosytem? • Systems Integrators – A common understanding that the business and IT customers can share What’s in it for me?! 8 The coalescing of SOA and Business requires stakeholders from both IT and the business to think Service Oriented. This presentation should provide an introduction of the concepts involved. Overview: So what’s in it for me?
  9. 9. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 9 Some quick terms….  So what is a “Service Oriented Enterprise”? ‒ A Service Oriented Enterprise is an organization that orients itself in a Service Oriented manner, with the following characteristics  It defines Business Capabilities in terms of Business Services  Business Functions in terms of Business Processes  It measures Business KPIs to determine success "When I use a word," Humpty Dumpty said in rather a scornful tone, "it means just what I choose it to mean -- neither more nor less.“ "The question is," said Alice, "whether you can make words mean so many different things." A Service Oriented Enterprise (SOE), over time, becomes structured to operate based on services rather than organizational units
  10. 10. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 10 Some quick terms….  Some other terms… ‒ Business Services – those services that an organization considers its delivered services. The organization measures itself in terms of metrics related to these services, or consolidated metrics. Business Capabilities are composed of Business Services ‒ Business Functions – the operational functions which keep the organization running. Business Functions are composed of Business Processes. ‒ E.g. Provider Servicing with processes for claims submission, claims inquiry, etc. ‒ Business Process - A Business Process is defines the behavior from the ‘How’ (how work is done) perspective Business Services are what the organization provides. Business Functions are what it does in order to provide Business Services. Business Processes are how business functions are done.
  11. 11. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Overview • The Business Perspective of Service Orientation • Alignment • Success Factors • What’s Next • Discussion • Supporting Materials – The IT Perspective of Service Orientation Agenda 11
  12. 12. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Scorecards – Rolled up to an enterprise level, typically aligned on a Kaplanesque model to reflect factors of business importance (customer satisfaction, employee satisfaction, revenue, etc.) – Business executive stakeholder understand and measure success based on these. – They can be tactical and strategic • KPIs and Metrics – KPIs and metrics measurable attributes, typically at unit or program level, that can be rolled up to the scorecards. They are often used to measure how an organization is aligning with its goals. • Examples – Common scorecard measures for a Healthcare organization may be patient safety and satisfaction – Common KPIs for a Healthcare organization may be raw mortality rate and patient comorbidity rates Businesses measure how they are doing.. The Business Perspective Service Orientation is uniquely positioned as a business and technology architectural style to capture and compose metrics, and measurability is a key factor in modern businesses, especially due to its impact on efficiency and agility 12
  13. 13. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 A Reference Model for Business in the context of SOA The Business Perspective The 3 pillars of SOA4BT – Strategic, Operational and Operating Model provide a framework for how Business adopts service orientation 13
  14. 14. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Strategic – The Strategic Pillar addresses organizational strategy, orienting the organization around the organizational mission, vision and goals. • Operational – The Operational Pillar addresses how an organizational executes. This includes the functions and organizational structure to run the business. The underlying business processes and services to run the business. • Operating Model – The Operating Model Pillar addresses the manner in which an organization is run. The structure and culture of the organization are factored into this. It is a very effective tool in assessing organizational readiness to adopt the SOA Ecosystem. Governance, culture and metrics are key aspects of this. A Reference Model for SOA in the context of SOA The Business Perspective A Service Oriented Enterprise measures how it operates. It uses Business Services as a paradigm to determine how and what it does. It uses a capability based Strategic Model to determine how it works and an Operational Model to run the organization. It uses the Operating Model to determine prioritization. 14
  15. 15. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 Pillar 1: Business Vision and Strategy Business Vision & Strategy aligns mission, vision and goals around capabilities and Business Services Activities + Org.Struct. Operational Execution defines how an organization is run. It is the “runtime” expression of a Service Oriented Organization. In a Service Oriented Enterprise it translates to organizational structure and the business process required to run the organization. Operational Execution Activities + Org.Struct. SOA Governance ensures consistency and alignment. Business function alignment with the requisite organizational and process structure is enabled through governance frameworks Alignment Business Strategyexpressedas Mission/Vision/Goal Business Capabilities TechnicalCapabilities Business Vision & Strategy Business Vision and Strategy in organizations gets defined in terms of organizational mission (the fundamental question of why an organization exists and why it is in business), vision (an aspirational definition of how the organization will approach realizing the mission) and goals (specific, quantifiable targeted activities that need to occur to realize the missions). These goals are expressed in terms of objectives or KPIs or measurable metrics. Strategies require capabilities to be realized, and business strategy can be expressed in terms of the business capabilities required to realize them. From an implementation perspective, there need to be corresponding Technical Capabilities and constraints – and the SOA RA and OSIMM provide a model with which to align with an organizational roadmap to realize organizational strategy – in a quantifiable and agile manner. SOARATechnicalCapabilities 15
  16. 16. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Vision, Mission and Goal – Where the metrics get associated • Capabilities – Where the strategic functionality is defined • Business Services – What the organization provides Pillar 1: SOA4BT Alignment The Business Perspective A Service Oriented Enterprise is uniquely positioned to execute actionable strategy 16
  17. 17. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 Pillar 2: Operational Execution Size is not a factor. Most if not all business measure success. The How and What may vary. Business Operations +Value Chain/Supply Chain Business Processes (enabledusing the SOARA capabilities) Invoke Service Orchestrations& Workflows Using Servicesfrom the Service Catalog Activities + Org.Struct. Business Vision & Strategy In a Service Oriented Enterprise, the business orients itself around processes and Business services, with measurable metrics. Business strategists think in terms of business capabilities, KPIs and how business orientation can lead to business success. Mission, Vision and Goal mapping , measured in terms of KPIs drive this “service orientation” The SOA RA in particular provides a generic set of technical capabilities by layer. These capabilities enable the technical and business capabilities required to execute business vision. The Business Vision and impact. SOA Governance ensures consistency and alignment. Business function alignment with the requisite organizational and process structure is enabled through governance frameworks Operational Execution Alignment The Operational Business Architecture is defined by the Business Functions required to support the Businesses Operations . The Business Functions are composed of Business Processes and enabling capabilities. The Business Processes in turn invoke Services (or other Business Processes) through orchestrations or workflows. This is leads to service reuse and the business benefits of agility, cost reduction and information consistency. Business Functions (in OperationalBusiness Architecture) 17
  18. 18. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • The Operational Pillar addresses how an organization executes • Defines Business Functions which express how the organization runs • Aligns the functional operation of the enterprise in terms of Business Processes and Business Services Pillar 2: Operational Execution Pillar 2: Operational Execution The Operational Execution Pillar is how the organization runs as a Service Oriented Enterprise. Its decomposition leads from Business to SOA 18
  19. 19. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 Pillar 3: The Operating Model Operating Models relate organizational structure and culture, providing a mechanism to assess priorities, and the governance fabric to execute the SOE. The SOA provides the enabling framework. Activities + Org. Structure SOAGovernanceExecution Business Vision & Strategy Operational Execution defines how an organization is run. It is the “runtime” expression of a Service Oriented Organization. In a Service Oriented Enterprise it translates to organizational structure and the business process required to run the organization. Business Vision and Strategy in organizations gets defined in terms of organizational mission (the fundamental question of why an organization exists and why it is in business), vision (an aspirational definition of how the organization will approach realizing the mission) and goals (specific, quantifiable targeted activities that need to occur to realize the missions). Goals are expressed in terms of objectives, KPIs or measurable metrics. Strategies involve capabilities to be realized. The SOA RA and OSIMM provide an initial set of capabilities and a model with which to align an organizational roadmap to realize organizational strategy in a quantifiable and agile manner. Operating Models provide a background on which to help determine the fit for organizational structure, culture and help focus the areas in the SOA. Compliance and regulatory constraints, coupled with market, technical and business drivers, coupled with organizational cultural maturity help frame an organizational readiness and adoption model and a SOA Governance framework. This forms the underlying basis for SOA adoption and transformation to a Service Oriented Enterprise. The third pillar is the basis for the people and process part of SOA4BT – and an integral part of the creation of a successful SOE Operational Execution Alignment Decision Rights & Gov. 19
  20. 20. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • The Operating Model Pillar addresses the manner in which an organization is run. – Provides a governance fabric • Fiscal Models – How they spend, who is accountable, and who approves • Cultural Structure – How does executive management view the organization? How is it measured? Pillar 3: The Operating Model Define the governance framework to define how you will get the “people” part of your organization to execute. Use the operating model to decide what to focus on. 20
  21. 21. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Coordination – Unique Businesses with a need to know each others transactions – Shared information, process & tech. • Diversification – Independent Businesses units with different customers and expertise – Economy of scale without limiting independence. • Replication – Independent but similar, often competing – Flexible sharing at the value chain • Unification – Single Business, global process – Enterprise capabilities/ bus. proc,. A Reference Model for Operating Models in the context of SOA Pillar 3: The Operating Model Operating models in the context of SOA have some unique implications 21
  22. 22. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Overview • The Business Perspective of Service Orientation • Alignment • Success Factors • What’s Next • Discussion • Supporting Materials – The IT Perspective of Service Orientation Agenda 22
  23. 23. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 Business Technology Alignment Service Orientation provides a unique mechanism for low cost alignment Business Strategy Mission/Vision/Goal Business Capabilities Business Operations Value Chain/Supply Chain Business Processes TechnicalCapabilities Business Constraints Service Orchestrations SOARA SOASolution Architectures Service Catalog Activities + Org.Struct. Decision Rights & Gov. SOA Governance Execution Capability and Portfolio based Acombination of capabilities, constraints drive decisions and help define Solution Architectures 2 Organizations align delivery portfolios on business and technical capabilities 1 SOA Governance ensures consistency and alignment 3 Business Operations add Constraints Governance 23
  24. 24. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 Business Technology Alignment Service Orientation provides traceability – not for the sake of it, but for the ease of being able to see the success or failure of it Enterprise Strategic BusinessArchitecture Business Mission & Vision Technology Drivers Business Drivers Enterprise Mission Vision and Goal helps define drivers Business and Technology drivers help define the guidelines and process for the strategy SOA integration with Enterprise Strategy SOA RA SOAGovernance decision process Architectural decisions Maps to SOA governance and architecture decision points Traceability Business Architecture and Capability Mapping TechnologyArchitecture and Capability Mapping Balanced Scorecard Enterprise Scorecard provides mapping Capability & Portfolio Map Capability & Portfolio Map SOA Solution Architectures 24
  25. 25. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Traceability from organizational drivers through service orientation starts with alignment on mission, vision and goals • Vision is aspirational, mission lays out tangible direction and how it will be achieved • Understanding business drivers is fundamental to effective transformation to a SOE • Business drivers categories that SOA is especially suited for: – Speed and Time to Market/ Cost/ Agility Business Drivers and SOA The Role of Business Drivers in a SOA Boards do not understand services created or components reused. However, they do understand improved customer service numbers, or improved time to market or cost. 25
  26. 26. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Regulatory • Disruptive (either due to technology or business reasons) • Innovation (leading to disruptive drivers) • Complementary capabilities achieved through partnerships (typically establishing market drivers) • Substitute products (the threat of substitute products forces changes in business models) • Established rivals (driving competition, threatening margins and value) • New entrants • Supplier bargaining power • Customer bargaining power. Business Drivers A Taxonomy of Business Drivers Business Drivers change how a business must operate. They may change its business services. A Service Oriented Enterprise is uniquely positioned for this change. 26
  27. 27. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 Business Technology Alignment Understanding and aligning business drivers helps bring different stakeholders together and create an organizational perspective Enterprise Logical BusinessArchitecture Enterprise Strategic BusinessArchitecture Business Mission & Vision Technology Drivers Strategic Drivers Enterprise Mission Vision and Goal helps define drivers Strategic, Market and Technology drivers form the basis on which business drivers are defined Market Drivers Business Drivers Constraints Constraints (fiscal, cultural, etc.) Business Drivers of different types need to be assessed and analyzed to determine a consolidated set of business drivers. 27
  28. 28. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Overview • The Business Perspective of Service Orientation • Alignment • Success Factors • What’s Next • Discussion • Supporting Materials – The IT Perspective of Service Orientation Agenda 28
  29. 29. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • SOA RA is an enabler • SOA OSIMM as a rubric • SOA4BT to communicate and pervade Success Factors Success for a SOE Moving to a Service Oriented Enterprise is a journey. However, modern business drivers of cost, globalization and agility make this easier to understand and justify 29
  30. 30. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Overview • The Business Perspective of Service Orientation • Alignment • Success Factors • What’s Next • Discussion • Supporting Materials – The IT Perspective of Service Orientation Agenda 30
  31. 31. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Mapping of BT to SOA • Mapping to existing SOA Standards • A Taxonomy of Services and Service Catalogs • How do you do it – specific case studies and tutorials What’s Next? The Journey Ahead Service Orientation is now a part of the Business Ecosystem. It makes concepts such as Value Chains actionable. 31
  32. 32. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Overview • The Business Perspective of Service Orientation • Alignment • Success Factors • What’s Next • Discussion • Supporting Materials – The IT Perspective of Service Orientation Agenda 32
  33. 33. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Overview • The Business Perspective of Service Orientation • Alignment • Success Factors • What’s Next • Discussion • Supporting Materials – The IT Perspective of Service Orientation Agenda 33
  34. 34. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 The Enabler: The SOA RA V1 The SOA RA The SOA RA provides a reusable set of capabilities, architectural building blocks and an underlying framework to make SOA actionable Consumer Interfaces Business Processes Services Service Components Operational Systems Integration QualityofService Information Governance Consumer Interfaces Business Processes Services Service Components Operational Systems Integration QualityofService Information Governance The SOA RA consists of 5 “functional” layers and 4 “cross- cutting” layers 1. The SOA RA1 provides an industry standard set of capabilities and architectural building blocks for each layer, based on best practices and lessons learned from a number of global organizations of various sizes and line of business 2. We use the business capabilities, industry trends and drivers and best practices to further constrain and define the capabilities to be supported, and define solution architectures 3. We use the OSIMM for Roadmapping 34
  35. 35. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 The Enabler: The SOA RA V1 also be applied to other parts of the SOA Ecosystem, including the Cloud The SOA RA and the Cloud Ecosystem The Cloud is a particular expression of SOA. The SOA RA provides a fundamental fabric around which we can design cloud architectures 1 TOG 2012, Kumar (2012, 2011) Private Cloud Hybrid Cloud Public Cloud Community Cloud BPaaS e.g. Location Independence, Elasticity, Multi- tenancy, Meter for QoS SaaS E.g. Meter for QoS – Chargeback PaaS IaaS The TOG SOA RA cross-cuts the matrix. Map it to your cell/s Cloud Service Models Deployment Models Consum er I nt er faces Business Pr ocesses Ser vices Ser vice Components O per at ional Systems Integration QualityofService Information Governance 1. Use the Matrix to determine which cell is appropriate. The Matrix has a set of characteristics* which typify the Cloud. These characteristics help identify which cells apply to you. 2. Use the SOA RA to determine your capabilities & ABBs 3. Refine it by applying the model and Constraints 35
  36. 36. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 The Enabler: The SOA RA can be used to derive solution architectures1 Actionable Execution The process of translation to an actionable asset is expressed through the mapping of business capabilities and constraints to the creation of an actionable SOA 1 Kumar (2012) • Align • Actionable Bus Cap. • Map to RA • Quantifiable SOA Cap. TOG provides normative and prescriptive set ABB • Map to Soln. Arch • Constraints SBB 36
  37. 37. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 The Enabler: The SOA RA Metamodel A Model The metamodel provides for the realization of Solution Architectures 1 Kumar (2012), TOG (2011), Kumar & Arsanjani Capabilities 37
  38. 38. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 • Here’s how you instantiate the SOA RA …. • KPIs, NFRs and Business Capabilities help Constrain the RA – They help to come to Architectural Decisions – You pick Options based on these Constraints – This helps Determine the required capabilities, ABBs and SBBs Using It!1 • Align • Actionable Bus Cap. • Map to RA • Quantifiable SOA Cap. TOG provides normative and prescriptive set ABB • Map to Soln. Arch • Constraints SBB The Business Perspective 1 Kumar (2012), Kumar & Arsanjani (2011/2012) 38
  39. 39. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 The Enabler: The SOA RA Metamodel The Business Perspective 1 Kumar (2012) Silo Level 1 Services Level 4 Composite Services Level 5 Virtualized Services Level 6 Level 7 Dynamically Re-Configurable ServicesComponentized Level 3 Integrated Level 2 Modules Services Process Integration via Service DynamicApplication Assembly ComponentsObjectsApplications Structured Analysis &Design Service Oriented Modeling Service Oriented Modeling for Infrastructure BusinessProcess Modeling Component Based Development Object Oriented ModelingMethods Isolated Business Line Driven Businessprovides& consumes services Outsourced Services BPM & BAM Business capabilities via context aware services Componentized BusinessFunctions BusinessProcess Integration BusinessView Composed BusinessServices Service Oriented Modeling Applications comprised of composite services LOB Platform Specific Project Based SOA Environment Virtual SOA Environment: Sense and Respond Context-aware Event-based: Sense & Respond Common Reusable Infrastructure Enterprise Standards Infrastructure & Management Monolithic Architecture Emerging SOA Grid Enabled SOA DynamicallyRe- Configurable Architecture Component Architecture Layered ArchitectureArchitecture SOA Common SOA Environment Ad hoc LOB IT Strategy and Governance Emerging SOA governance SOAand IT Infrastructure Governance alignment Governance via Policy Common Governance Processes IT Transformation Governance & Organization SOA and IT Governance Alignment Application Specific Data Solution Information as a Service Virtualized Data Services Semantic Data Vocabularies Canonical Models. LOB Specific (Data subject areas established) Information Enterprise Business Data Dictionary& Repository Service Foundation Levels 39
  40. 40. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 The Business Perspective 1 Kumar (2012) • The TOG SOA RA and OSIMM enable Roadmapping – The OSIMM forms a rubric to assess conformance – The RA provides the what and how – Used together, you can plot how to evolve an RA and respond to change Using It! Roadmapping Business Capabilities • Align against Business Drivers Technical Capabilities • The SOA RA provides an alignment to ABBs and Layers Roadmap • Express as sets of capabilities • Aligned to OSIMM dimensions Phase Execution and Assessment • Map SOA Cap to RA ABBs • Derive SBB • Assess against the OSIMM • Rebalance and conduct next phase of Roadmap 40
  41. 41. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 The Enabler: The SOA RA Meta-model The Business Perspective 1 Kumar (2012) Current Future Current 41
  42. 42. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 The Joiner: SOA 4BT aligns the Business Vision of the Service Oriented Enterprise & the IT perspective of SOA The IT Perspective and SOA4BT 42
  43. 43. © Copyright 2014 Applied Technology Solutions, Inc. >ApTSi TM – Applying Technology to Solve Business Problems TM The Open Group Conference, Boston July 2014 Alignment and Traceability Size is not a factor. Most if not all business measure success. The How and What may vary. Enterprise Strategic BusinessArchitecture Balanced Scorecard BU Balanced Scorecard BU Balanced Scorecard Scorecard (e.g. Kaplan variant) used to rollup into business significant measures: 1. Map to specific organizational needs 2. Reflect Kaplan-esque attributes Scorecard (e.g. Kaplan variant) used to rollup into LOB measures: 1. Map to specific LOB needs 2. LOB Strategy 3. LOB goals/ objectives/ KPIs SOA integration with Enterprise Strategy KPIs + Metric SOAGovernance decision process Architectural decisions KPIs/ Objectives: 1. Roll up to organizational/ BU goals 2. Have defined metrics with units of measure and ways to measure Maps to SOA governance and architecture decision points Traceability SOA uniquely enables Alignment & Traceability 43

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