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Sell Smarter and Engage to win with SAP Cloud for Sales


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เอกสารเกี่ยวกับโซลูชันของ SAP Cloud กับ การบริหารการขายอย่างฉลาด

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Sell Smarter and Engage to win with SAP Cloud for Sales

  1. 1. Sell Smarter and Engage to Win with SAP® Cloud for Sales SAP Cloud for Sales
  2. 2. CONNECT WITH US: SAP Cloud for Sales 1 Selling today is more complex than ever. You need to know your customers’ unique challenges, their industry, what they like, and how to help them achieve their business objectives. To top it off, customers themselves are better informed, socially connected, and able to switch products, services, and vendors more easily than ever before. And more important, they are now starting the buying cycle well before they are engaging with salespeople. In fact, your customers are shutting you out for more than half of the sales cycle. As a result, you’ve got a lot more on your plate to manage so you can grow revenues and run a profitable sales organization, such as: • Setting up the right sales processes and having a complete view of what’s happening to target the right opportunities • Enabling your teams to work together as a well-oiled machine, to shorten sales cycles and ensure revenue predictability • Equipping your salespeople with tools they want to use, and help them sell more effectively • Executing in real time to deliver a better customer experience and close more deals faster while keeping costs in check • Effectively engaging your customers and delivering the right message at every stage of their journey Meet today’s sales challenges head-on and win – with SAP® Cloud for Sales To overcome these challenges, high-performing sales organizations are supercharging their sales forces with the SAP® Cloud for Sales solution. Built to maximize sales productivity, it’s an easy-to-use cloud sales tool that goes beyond the traditional approach to customer relationship management (CRM). Your salespeople will love SAP Cloud for Sales because they can now close more deals faster by: • Efficiently and proactively engaging with each customer in a unique and personalized way • Learning sales best practices through guided selling and social collaboration • Easily keeping tabs on the competition • Working more effectively with their sales teams and internal experts • Prospecting earlier in the buying cycle and engaging with hard-to-find key contacts • Spending less time on administrative tasks and more time in front of customers • Being productive in the office and on the road, and online or offline You’ll also be a fan of SAP Cloud for Sales because it: • Gives you real-time visibility and predictability into your business, and enables you to coach your team • Can be quickly tailored to the changing needs of your sales organization • Is quick to implement and easy to manage • Is more cost-effective than other cloud-based CRM software
  3. 3. CONNECT WITH US: SAP Cloud for Sales 2 SAP Cloud for Sales – Everything you need to sell smarter with a solution you’ll love to use To have the agility and power to find answers, engage in meaningful customer conversations, and deliver the right impact every time, salespeople need a new set of capabilities that enhance the selling process. Going beyond the traditional approach to sales software, SAP Cloud for Sales maximizes sales effectiveness of your rock-star sales reps to engage and win customers like never before. Key Features Account management and intelligence Make fast account updates, get complete customer intelligence, and keep everyone in the loop so that you and your team can have the right impact in every customer conversation. And quickly scan a business card from your mobile device to create a lead or opportunity as soon as you get it. Opportunity management and insights Accelerate sales wins by rapidly tracking activities, collaborating with internal teams, customers, and partners, submitting quotes and sales orders in seconds, keeping tabs on the competition, and obtaining guided selling materials specific to each deal. Real-time actionable analytics Track your performance in real time and proactively drive the right opportunities to close while steering clear of unwanted surprises. Forecast with ease, and perform what-if analysis to learn where to focus. With built- in interactive dashboards, embedded reports with real-time content, and advanced analysis tools, you’ll avoid end-of-quarter surprises. Predictive analytics for next-generation customer engagement Discover new leads and uncover new opportunities in existing accounts with real-time scoring. Quickly identify top account influencers and bring them into the sales process. And combine the right mix of products, people, and partners to maximize the chance of winning the deal. E-mail and notes integration Work more efficiently leveraging office productivity tools you use every day. Integration with Microsoft Outlook, Google Gmail, Lotus Notes, and even note-taking editors such as Evernote means no double data entry, and key customer information and notes stay automatically in sync. Enterprise mobility Make every interaction count anywhere and anytime with seamless mobile support for iPhone, iPad, and Android devices. Engage in real time with your customers, manage your activities, and track your performance, even when you’re offline.
  4. 4. CONNECT WITH US: SAP Cloud for Sales 3 Productivity and personalization Enable salespeople to personalize their experience and get quick access to the information they need with innovative features such as tagging, flagging, in-line editing, and the shelf (for quick access to items to work on later), along with custom fields, reports, and tiles. Collaboration and social selling Accelerate sales cycles by collaborating effectively with your sales team, internal experts, customers, and partners – all in the context of your accounts and opportunities with built-in integration to the SAP Jam™ social software platform for enterprise social collaboration. Turn every cold call into a warm introduction, learn your customers’ key concerns, and engage with them more personally though social media. Back-office integration and mash-ups Get back-office information pushed to you in real time so that you no longer need to hunt for pricing, quotes, or other order-to-cash information. With native integration to the SAP ERP and SAP CRM applications and business application mash-ups, SAP Cloud for Sales helps ensure that you’re always effortlessly up to speed on your accounts. Sales performance management Turn sales strategy into action by guiding and coaching sellers on ways to increase revenue and exceed goals and objectives. Your team can also sell faster and perform better with the right territory management, forecasting, and quota planning. Cloud-based platform Get up and running quickly and hassle-free with cloud-based delivery. Go easy on your budget with simple subscription pricing. Industry functionality Industry-specific functionality of SAP Cloud for Sales, such as for retail execution and design win registration, allows you to target your approach to meet the unique needs of customers. Learn more about our specific capabilities not only across consumer products and high tech but also in professional services, manufacturing, insurance, utilities, banking, and more. Find out more To learn more about SAP Cloud for Sales, please contact your SAP rep or visit us on the Web at SAP Cloud for Sales helps you and your team know your customer so you can sell smarter and engage to win
  5. 5. About SAP SE SAP is at the center of today’s technology revolution, developing innovations that not only help businesses run like never before, but also improve the lives of people everywhere. As the market leader in enterprise application software, we help companies of all sizes and industries run better. From back office to boardroom, warehouse to storefront, desktop to mobile device – SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable more than 263,000 customers to operate profitably, adapt continuously, and grow sustainably. SAP America, Inc. 3999 West Chester Pike Newtown Square, PA 19073 CONNECT WITH US: © 2014 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. Please see for additional trademark information and notices. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP SE or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP SE or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions.