Salesforce.com Winter’14 Release
Welcome to Salesforce.com Release’14
AGENDA
Force.com Customization
 Force.com Development
 Sales Cloud
 Service Cloud
 Data.com
 Quick Analysis – In Nuts...
Force.com Customization
WORKFLOW FOR THE USER OBJECT—BETA
You can now create workflow rules and actions for
the User object
 Examples :


•

Sen...
SEARCH IN SETUP—BETA
With Advanced Setup Search, you can search for
Setup pages, custom profiles, permission sets,
public ...
FREEZING USER ACCOUNTS


You can temporarily suspend a user account that
requires more work to deactivate.



To Freeze ...
FIELD HISTORY DATA RETENTION


Field history data that you would like to retain, and
the length of time you would like to...
APPROVAL PROCESS
Approval Comment Merge Fields are Available in
All Approvals-Related Email Alerts.
 Example :
• Set appr...
Force.com Development
IMPROVEMENTS TO DEPLOYMENT
MONITORING
Salesforce improved the status messages listed on
the Monitor Deployments page to pr...
CANVAS APPS IN THE PUBLISHER AND THE
CHATTER FEED—PILOT

(a) App in Publisher

(b)App in Chatter Feed
FLEXIBLE API LIMITS


Handle the Spike of REST/SOAP API‘s Apex
callouts if it extends the limit.
DELETING COMPONENTS IN A MANAGED
PACKAGE—PILOT


Starting with Winter '14, ISVs can delete custom
fields and tabs in a pr...
SANDBOX
―Configuration Only‖ Sandboxes Renamed to
―Developer Pro‖
 Hyphen Now Required in Sandbox Sub domain
Name. Format...
DEVELOPER CONSOLE
Integrated Code Search
 Save Order Debug View
 SOSL Search Support and Query History
 Static Resource...
Developer Console
o Improved Visualforce Development in the Developer
Console
VISUALFORCE

•

New <apex:input> Component
Example : <apex:input label="Email" value="{!cEmail}"
type="email― html-patter...
APEX



Statement Limit Elimination
Scheduled Job Name and Type Available in Queries
Example :
1) CronJobDetail ctd =[SE...
SOQL
OFFSET Use In Sub-queries
Example :


SELECT Name, Id
(
SELECT Name FROM Opportunities LIMIT 10
OFFSET 2
)
FROM Acco...
Sales Cloud
SALESFORCE CONSOLE FOR SALE
Here Salesforce rep can give more time selling &
less time for searching the right the appropr...
NEW CHATTER MOBILE
Using the new chatter organization representation‘s
can edit the record from anywhere they are using
th...
COLLABORATIVE FORECASTING
See Opportunity Splits in Sales Forecasts.
 Change to Data Sources in Forecast Settings, will
b...
Service Cloud
MOBILE CASE FEED
Agents can view all of the cases wherever (outside
the office or in the field) they are.
 They can also ...
ENTITLEMENT MANAGEMENT
Create More Flexible Entitlement Processes with
Recurring Milestones.
 Monitor Case Activity with ...
Data.com
 Social

Key : You can now view all your

Customer/Prospects social data.
 List-based

Clean : Now you can delete multip...
IN NUTSHELL - SALESOFORCE.COM
WINTER‘14 RELEASE
Mobility
 Less Search More Work (More Sell)
 More Productivity
 Bad Dat...
References :
1) Salesforce.com/newfeatures
2) http://www.youtube.com/SalesforceReleases
If the Cloud is where you want to be then Sky is
the limit !
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Salesforce.com Winter '14 Release Overview

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Salesforce.com Winter '14 Release Overview

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  • For example, if your daily limit for API requests is 100,000, it’s extended to 150,000.The following day, if your organization activity spikes again, the limit will be extended to 150,000 requests again.
  • To protect against infinite processes overusing shared CPU resources, the maximum CPU time for a transaction is 10,000milliseconds for synchronous Apex, and 60,000 milliseconds for asynchronous Apex (Batch Apex and future methods).
  • 1)Recurring milestones allow milestones to repeat within an entitlement process whenever the milestone criteria match the casecriteria.2)
  • Salesforce.com Winter '14 Release Overview

    1. 1. Salesforce.com Winter’14 Release Welcome to Salesforce.com Release’14
    2. 2. AGENDA Force.com Customization  Force.com Development  Sales Cloud  Service Cloud  Data.com  Quick Analysis – In Nutshell  Comments 
    3. 3. Force.com Customization
    4. 4. WORKFLOW FOR THE USER OBJECT—BETA You can now create workflow rules and actions for the User object  Examples :  • Send email alerts when users change roles or are deactivated. • Use field updates to deactivate temporary employees after a specified period. • Use outbound messages to sync user data with third-party systems.
    5. 5. SEARCH IN SETUP—BETA With Advanced Setup Search, you can search for Setup pages, custom profiles, permission sets, public groups, roles, and users from the sidebar in Setup.  Examples  • If you want to see all workflow rule then type workf & you will get all workflows.
    6. 6. FREEZING USER ACCOUNTS  You can temporarily suspend a user account that requires more work to deactivate.  To Freeze User Account 1. From Setup, click Manage Users > Users. 2. Click the name of the user whose account you want to freeze. 3. Click Freeze.
    7. 7. FIELD HISTORY DATA RETENTION  Field history data that you would like to retain, and the length of time you would like to retain it. Contact your account team or Customer Support for more information about joining the pilot.
    8. 8. APPROVAL PROCESS Approval Comment Merge Fields are Available in All Approvals-Related Email Alerts.  Example : • Set approval rejection action by adding the comment field in Email alerts like {!ApprovalRequest.Comments}   • New Limit of 30 Steps per Approval Process Previous limit was 15, Now it is changed to 30
    9. 9. Force.com Development
    10. 10. IMPROVEMENTS TO DEPLOYMENT MONITORING Salesforce improved the status messages listed on the Monitor Deployments page to provide more information about the cancellation, success or failure of a deployment when you‘re using the Force.com Migration Tool.  Values will be like Pending, In Progress, Cancel Requested, Succeeded, Succeeded (Partially), Cancelled, Failed. 
    11. 11. CANVAS APPS IN THE PUBLISHER AND THE CHATTER FEED—PILOT (a) App in Publisher (b)App in Chatter Feed
    12. 12. FLEXIBLE API LIMITS  Handle the Spike of REST/SOAP API‘s Apex callouts if it extends the limit.
    13. 13. DELETING COMPONENTS IN A MANAGED PACKAGE—PILOT  Starting with Winter '14, ISVs can delete custom fields and tabs in a previously released managed package.
    14. 14. SANDBOX ―Configuration Only‖ Sandboxes Renamed to ―Developer Pro‖  Hyphen Now Required in Sandbox Sub domain Name. Format ―[sandboxName]-[subdomain].[instance].force.com‖ EX- https://mysandbox-mycompany.cs1.force.com.  Sandbox Sizes Increase  Type of Sandbox Previous Size Update Size Developer sandboxes 10 MB 100 MB Developer Pro (Configuration only) 500 MB 1 GB sizeof(Production) sizeof(Production) Full sandboxes
    15. 15. DEVELOPER CONSOLE Integrated Code Search  Save Order Debug View  SOSL Search Support and Query History  Static Resource Editors (Javascript, CSS, XML support)  Continue…
    16. 16. Developer Console o Improved Visualforce Development in the Developer Console
    17. 17. VISUALFORCE  • New <apex:input> Component Example : <apex:input label="Email" value="{!cEmail}" type="email― html-pattern="^[a-zA-Z0-9._-]+@example.com$"/>
    18. 18. APEX   Statement Limit Elimination Scheduled Job Name and Type Available in Queries Example : 1) CronJobDetail ctd =[SELECT Id, Name, JobType FROM CronJobDetail WHERE Id = :job.CronJobDetail.Id]; 2) SELECT COUNT() FROM CronTrigger WHERE CronJobDetail.JobType = '7‗    Topic and TopicAssignment objects now support triggers New Methods are added to Database, Result, Schema, The new QuickAction describeQuickActions method returns an array of quick action describe result objects (QuickAction.DescribeQuickActionResult).
    19. 19. SOQL OFFSET Use In Sub-queries Example :  SELECT Name, Id ( SELECT Name FROM Opportunities LIMIT 10 OFFSET 2 ) FROM Account  Increased Number of Relationship Fields
    20. 20. Sales Cloud
    21. 21. SALESFORCE CONSOLE FOR SALE Here Salesforce rep can give more time selling & less time for searching the right the appropriate information.  In nutshell, the productivity is increased. 
    22. 22. NEW CHATTER MOBILE Using the new chatter organization representation‘s can edit the record from anywhere they are using their mobile devices.  Using the new chatter organization representation‘s can edit the record from anywhere they are.  They can create Task, Order or any business requirement using new chatter. 
    23. 23. COLLABORATIVE FORECASTING See Opportunity Splits in Sales Forecasts.  Change to Data Sources in Forecast Settings, will be based on opportunities, opportunity splits, or product families.  Price Book is available for Lookup relationship with Std & Custom objects. 
    24. 24. Service Cloud
    25. 25. MOBILE CASE FEED Agents can view all of the cases wherever (outside the office or in the field) they are.  They can also see the open case, it‘s history. 
    26. 26. ENTITLEMENT MANAGEMENT Create More Flexible Entitlement Processes with Recurring Milestones.  Monitor Case Activity with Milestone Feed Items  View Milestones on the Case Feed Page with the Milestone Tracker 
    27. 27. Data.com
    28. 28.  Social Key : You can now view all your Customer/Prospects social data.  List-based Clean : Now you can delete multiple records in list view just selecting and clicking the ―Clean Button‖.  Data.com • API : The Data.com API can also be used in Custom UI & Business Processes Ex : Turns our Ideas into Data Driver App like Automated Campaign Cleansing.
    29. 29. IN NUTSHELL - SALESOFORCE.COM WINTER‘14 RELEASE Mobility  Less Search More Work (More Sell)  More Productivity  Bad Data Cleansing  API Driven  HTML5 support  Increased resources limits  Increased Salesforce Performance  Less Deprecation with previous functionalities 
    30. 30. References : 1) Salesforce.com/newfeatures 2) http://www.youtube.com/SalesforceReleases
    31. 31. If the Cloud is where you want to be then Sky is the limit !

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