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Moving your Organization up the Knowledge Value Chain (Proposal for Lavacon 2015)

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In this presentation we will present a Knowledge Value Maturity Model which portrays the key tracks leading to increased business value and helps you build an incremental and actionable roadmap to optimize your content use at a world-class level.  

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Moving your Organization up the Knowledge Value Chain (Proposal for Lavacon 2015)

  1. 1. Moving Your Organization Up the Knowledge Value Chain Joe Gelb Suite Solutions
  2. 2. Just the Facts Title: Moving Your Organization Up the Knowledge Value Chain Author: Joe Gelb, President, Suite Solutions Track: Planning Type: Lecture/Breakout Session
  3. 3. About the Speaker Joe Gelb is the founder and president of Suite Solutions. For over fifteen years, Joe has overseen hundreds of successful single-source publishing, structured document migrations, and content management integration projects. At Suite Solutions, Joe and his team help companies implement, maintain, and capitalize on their XML-based content lifecycle by blending best practices with creative solutions to the unique needs of each organization.
  4. 4. What will attendees learn in our session? In this presentation we will present a Knowledge Value Maturity Model which portrays the key tracks leading to increased business value and helps you build an incremental and actionable roadmap to optimize your content use at a world-class level. We will walk you through a “day in the life” of a world-class organization that uses this model to leverage their structured content infrastructure for enhancing customer and partner interactions and reaping tangible business benefits.
  5. 5. The Knowledge Value Chain – Organization Maturity Model • 10 tracks leading to increase in business value • Useful: shows your position versus the industry and creates an actionable roadmap • Incremental: no need to do it all at once • Modular: pick and choose the tracks most valuable for you • Proven: based on actual experience with our customers
  6. 6. Some Sample Slides…
  7. 7. Our Focus Today o Distribution & Display o Collaboration & Community o Analytics & Business Insights
  8. 8. oStructured and XML-based oTopic-based oEasily distributed to multiple devices in multiple formats oTaxonomy is the glue that holds it together Intelligent Content is the Infrastructure: Migrate your content to be intelligent content
  9. 9. Intelligent Content Sophie: Documentation Manager Pieter: Field Technician (Partner) Lucas: Support Maria: Customer Marc: Marketing A Day in the Life of a World- Class Organization
  10. 10. oStart with a targeted application for a specific oShow “proof of concept” that can spread oProvides tangible benefits/profits for “selling” to the organization oDepartmental buy-in is a priority oJoin silos, don’t expect that you can break them oMoving forward: Governance from above and below Starting your move up the value chain: Tips
  11. 11. Vote for us to learn more! Joe Gelb, President, Suite Solutions

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