Presented by Joe Gelb, Suite Solutions, www.suite-sol.com
Dynamic XML publishing makes your content available anywhere, anytime, on any device, in the right format and in any language quickly and effectively. That's a great start, but your customers expect more. Your corporate sponsors do, too!
To maximize your investment in structured content and DITA XML, you need to facilitate quick and easy access to relevant information, enable and encourage audience participation, and build a customer-centered community of content around your products. You need a mobile-friendly social knowledgebase framework that is available whenever, wherever, and however your customers want.
During this presentation, you will learn how to use DITA to build and maintain a subjectscheme model for metadata and classification, enabling quick, goal-oriented, and contextually useful access to documentation, how-to articles, safety information, videos, data sheets, support, and marketing material.
You will also see examples of how a mobile-friendly social knowledge platform with native support for DITA enables community collaboration, allows customers to search, filter and manage relevant information quickly, and dynamically publish chosen content to PDF and ePub formats on-demand.
Presented with the easyDITA Ask the Expert Series: Original airdate 8/29/2012