DITA Quick Start: System Architecture of a Basic DITA Toolset

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Presenter: Joe Gelb, President, Suite Solutions
Abstract: In this webinar, you will learn about the software, integration and customization which enable you to effectively author, manage, localize, publish and share your DITA XML content. We will review how each tool fits into the content lifecycle and discuss options for an incremental DITA XML implementation using a basic toolset as the starting point.

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DITA Quick Start: System Architecture of a Basic DITA Toolset

  1. 1. System Architecture of a Basic DITA Toolset Joe Gelb October 29, 2013
  2. 2. Who is this guy? Joe Gelb • Founder and President of Suite Solutions Suite Solutions Our Vision: Enable you to engage your customers by providing quick access to relevant information: DITA provides the foundation • Help companies get it right the first time • XML-based Authoring/Publishing Solutions • Enterprise Intelligent Dynamic Content: SuiteShare Social KB • Consultancy, Systems Integration, Application Development • Cross-Industry Expertise • High Tech, Aerospace & Defense, Discrete Manufacturing • Healthcare, Government • Blue Chip Customer Base • Hundreds of Person Years of Experience on Staff
  3. 3. Main Topics • • Goal of this webinar DITA Maturity Model • Basic Architecture • Drill Down
  4. 4. Goal of this Webinar Primary Goal: Empower (not overwhelm) you with a fundamental understanding of the solution components and how they fit together • One size does NOT fit all: select tools based on requirements and budget • Few tools are really plug-and-play • Require some level of proficiency • Train or hire Internal staff • Acquire assistance from independent consultants and solution providers • Best solution: combination of both
  5. 5. DITA Maturity Model White Paper by Michael Priestly (IBM) and Amber Swope (formerly of Just Systems)
  6. 6. Level 1: Topics Achieve simple single-sourcing by migrating current XML content sources Toolset Requirements • Authoring • Publishing • Repository: File system
  7. 7. Level 1: Basic DITA Toolset XML Authoring File System Automated Publishing Web Help Help Manuals Mobile
  8. 8. Basic DITA Toolset • • • Authoring Publishing Repository
  9. 9. Authoring Tools • • • Typical Tools • XMetaL, oXygen, Arbortext Editor • FrameMaker: also supports PDF composition • MS Word-based tools: SimplyXML, Quark, Rocket Sled • Browser-based tools: easyDITA editor, SDL Xopus, XMetaL Xmax, oXYgen applet The more complex the content model, more you need an editor that clearly show tags and easily support specializations Marketing / sales / support writers: use browser-based or Word-based
  10. 10. Publishing Tools Multi-channel Publishing • PDF, XTHML / HTML / HTML5, Help / Webhelp • Mobile • ePub • jQuery Mobile (etc.) • Responsive webhelp • Content feed for apps • Enterprise systems • CRM (e.g. Salesforce) • Support portals • Collaboration tools (e.g. Jive)
  11. 11. Publishing Tools • DITA Open Toolkit • Custom style sheets for different transformation types (transtypes) • PDF rendering via XSL-FO, requiring an XSL-FO rendering engine  Antenna House  RenderX  Apache FOP • • • • • • Help compilation: HTML Help, Eclipse • RTF, Docbook, many other plug-ins • DITA 4 Publishers: Word, ePub, others Arbortext Publisher: PDF and HTML DITA Accelerator: SuiteHelp, ePub, InDesign, others WebWorks: HTML-based formats, PDF SDL XPP: PDF composition Other tools: XML Mind, dita2go
  12. 12. Publishing Tools • • Launch publishing via • Home-grown ANT scripts or other code (Java, etc) • Authoring tools that integrate the DITA Toolkit • CMS (Level 3+….) Document compare and change markup • DeltaXML • CMS-based tools (Level 3+…)
  13. 13. Level 1 Repository • • File system Other repository tools built for other data types provide version control, history, check-out / check-in • Source control: SVN, etc. • PLM and Engineering tools • Web CMS
  14. 14. Level 2: Scalable Reuse Achieve flexible reuse by architecting content using DITA topics and maps From “DITA Maturity Model”, Michael Priestly and Amber Swope
  15. 15. Level 2: Scalable Reuse Multi-channel publishing Toolset Requirements • Authoring • Publishing • Repository: CCMS • Dynamic Publishing From “DITA Maturity Model”, Michael Priestly and Amber Swope
  16. 16. Level 2: Typical DITA Toolset XML Authoring SME Review Bridge to LSPs CCMS Localization Management Component Content Management System Dynamic Docs Automated Publishing Web Help Help Manuals Mobile On-demand
  17. 17. Level 2 Repository: CCMS What it gives you • Component management • Manage publications / maps • Link management: Where used, maintain links as IDs • Integration with DITA Toolkit or other publishing tools • Workflow • Translation management • SME and editorial review • Revision management, branching
  18. 18. Level 2 Repository: CCMS What to look for • Basic CCM capabilities: link management • Ease of use • Core team spearheading the implementation • Other teams that may come up in the future • Budget • Cost of ownership: License + configuration • Maintenance for your user base • SAAS option • Integration with authoring tools • Integration with publishing tools: DITA-OT or home-grown system
  19. 19. Level 2 Repository: CCMS What to look for • Translation Management • Different levels of robustness and granularity • Support for standards like XLIFF • Auto translation • Integration with tools that your localization vendors use • SME Review • Hosted vs. on-premises deploy
  20. 20. Level 2: Dynamic Publishing What it gives you • Access to a variety of content types • Customer-centric: Access to contextually relevant information • Assembly of a variety of different content types on demand according to each individual’s requests • Quick rendering, packaging and delivery of the personalized product to the device, format and language of choice • Audience engagement: comments, add new content, build custom documents and publish Options • SuiteShare • SDL Live Content Reach • Mekon • Antidot • MindTouch
  21. 21. Level 3: Specialization and Customization Achieve quality and consistency by expanding DITA architecture to a full content model, which explicitly defines the content types required to meet different author and audience needs and specifies how to meet those needs using structured, typed content. Toolset Requirements: Same as Level 2 From “DITA Maturity Model”, Michael Priestly and Amber Swope
  22. 22. Level 4: Automation and Integration Achieve speed and efficiency by leveraging investments in semantics with automation of key processes, and unify the semantics across different specializations or authoring disciplines. From “DITA Maturity Model”, Michael Priestly and Amber Swope
  23. 23. Level 4: Advanced Toolset • • • • • • Content sharing and publishing across multiple groups: techdocs, training, support, marketing, sales Requirements User-friendly XML editors Integration with enterprise systems like CRM (Salesforce) and PLM Integration with enterprise workflow/BPM Publish to • InDesign (marketing) • WebCM • Support KB like Salesforce • Collaboration tools like Jive • LMS, SCORM • IETM
  24. 24. Level 4: Advanced Toolset • • • • Terminology management Simplified English Adherence to style guide and standards Options: Acrolinx, other
  25. 25. Keep in Touch! Let us know how we can help you. For additional information, contact: Joe Gelb solutions@suite-sol.com U.S. Office (609) 360-0650 EMEA Office +972-2-993-8054 www.suite-sol.com Follow us on Linked-In http://www.linkedin.com/company/527916

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