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Valtim Marketing manages call center programs (sales and support) throughout the globe. The challenges that VALTIM MARKETING faces every day have made SugarCRM technology a critical component of its value delivery system. At the core of VALTIM MARKETING’s technology universe is SugarCRM Professional. VALTIM MARKETING worked with Levementum (a technology service provider that focuses on call center operations) to rapidly implement SugarCRM to manage their operations, integrate to their telephony platform, allow for call recording and monitoring, and enable SOAP based integration with their client operations applications.
Come and learn how Valtim Marketing was able to drive efficiencies and enable scale through its technology implementation. Learn how the technology platform delivered by Levementum and SugarCRM allowed for:
• A customized CRM solution in a SAAS environment
• Integration to key external systems
• Integration with telephony solutions
• Revenue growth & customer satisfaction driven by their call center team