Online Crisis Management - tips from the BBC newsroom

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My presentation on Online Crisis Management given at the CIPR's 'Share This Live - Social Media Conference' on July 11, 2013.
http://www.cipr.co.uk/content/events-awards/social-media-conference-2013/view-programme

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  • Notes to accompany this presentation will be uploaded onto Slideshare/suellewellynPresentation prepared for CIPR Share This Social Media Conference 2013. All rights reserved Sue Llewellyn
  • Back in the old days, before Social Media when we journos relied on our little black books (see mine pictured) it was very much a case of “I’m here, you’re there let me tell you about it” Correspondents in the field reported the news and we at home sat and received it. We – and officials – were the gatekeepers of information. Press conferences were well managed, embargoes imposed and everything delivered at a pre appointed time and place. We were guardians of sacred facts but things started to change with the advent of social media.
  • Plane pic is Janis Krums – posted on TwitterPictures courtesy of BBC – Sent to in to UGC hub by members of the public. Tube tunnel: Alexander Chadwick, London
  • Photo credit: David Eun @Eunner
  • http://voices.suntimes.com/sports/sports-prose/live-video-papal-conclave-begins-at-vatican/http://assets.nydailynews.com/polopoly_fs/1.1288993.1363298970!/img/httpImage/image.jpg_gen/derivatives/landscape_635/split-vatican-0314.jpghttp://assets.nydailynews.com/polopoly_fs/1.1288993.1363298970!/img/httpImage/image.jpg_gen/derivatives/landscape_635/split-vatican-0314.jpghttp://www.washingtonpost.com/rf/image_606w/2010-2019/WashingtonPost/2013/03/14/Interactivity/Images/AP050404084291363301581.jpg?uuid=7rpq9Iz5EeKtynSrMdozmQ
  • Tesco image: http://funnypicturesplus.com/wp-content/uploads/2013/01/tesco-horse-meat-funny.jpgFindus: http://www.radiotimes.com/namedimage/The_best_Twitter_horse_meat_jokes___now_with_added_Shergar_lasagne.jpg?quality=85&mode=crop&width=620&height=374&404=tv&url=/uploads/images/original/24680.jpg
  • http://www.dorkly.com/picture/15406/situation-room-justice-league - photoshopped version from http://www.flickr.com/photos/whitehouse/5680724572/ - original photo Pete Sousa from White House Flickr Feed
  • info@ultrasocial.co.uk or @suellewellyn or find me on LinkedIn, Facebook, Google+, Pinterestetc
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