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Word of Mouth Publicity - Online Shopping Portals

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Word of Mouth Publicity - Online Shopping Portals

  1. 1. Online Shopping Portals Presented by,----- SUDIPTA SARKAR || PGDM – III || Roll No. – DM14C42
  2. 2.  Publicity is any non paid form of advertisement.  Publicity is the movement of information with the effect of increasing public awareness of a subject.  The subjects of publicity include people, goods and services, organizations and works of art or entertainment. … PUBLICITY … .. WORD OF MOUTH PUBLICITY..  Word-of-mouth marketing (WOMM), also called word of mouth advertising or publicity.  An unpaid form of promotion in which satisfied customers tell other people how much they like a product or service, business.
  3. 3. … HOW COMES WORD OF MOUTH PUBLICITY … 4P’s Advertising Public Relation Direct Marketing Sales Promotion Publicity Word of Mouth Publicity
  4. 4. TYPES OF WORD-OF-MOUTH PUBLICITY  Word-of-mouth publicity are two types: Positive word of mouth publicity Negative word of mouth publicity
  5. 5. … ZONE OF TOLERANCE … -ve word of mouth publicity +ve word of mouth publicity
  6. 6. … ONLINE SHOPING PORTALS …
  7. 7. … ONLINE SHOPING PORTALS …

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