Managing%20 cross%20cultural%20issues


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A presentation on Cultural influences in Srilanka

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Managing%20 cross%20cultural%20issues

  1. 1. Sri Lanka Sarjeevan Sainbhi (20104006) Sudeep Panicker (20104008) Rutwik Gandhe (20102001)
  2. 2.  Brief History Socio Political Environment Cultural Heritage Business Scenario Behavioral Aspects of People Tourism Scenario Educational standards.
  3. 3. Name till 1972 –CeylonCapitalSri Jayawardenapura-Kotteis the administrative &Colombo is the commercialcapital.Currency –Sri Lankan Rupee (LKR)
  4. 4.  Indo-Aryan emigration from India in the 5th century B.C. came to form the largest ethnic group on Sri Lanka today, the Sinhalese. Tamils, the second-largest ethnic group on the island, were originally from the Tamil region of India and emigrated between the 3rd century B.C. and A.D. 1200.
  5. 5. Meeting and Greeting “Namaste“ The Sinhalese may say "ayubowan“ Tamils would say "vanakkam“ In informal settings you may also hear "kuhomadu“ Complete name including surname Shake Hands
  6. 6. Gift Giving Etiquette: Avoid flowers - they are used in mourning Only give alcohol if you are sure the recipient drinks White or black are the colors of funerals and mourning. If the recipient is Muslim avoid pig products, alcohol or any foodstuffs that contain meat (unless "halal") Hindus should not be given gifts made of leather. Give and receive gifts with two hands.
  7. 7. Meeting and Greeting Shaking hands is the most common form of greeting. Handshakes are firm Greetings are given upon meeting and leaving. Men may shake hands with other men and women may shake hands with other women. As with most hierarchical cultures, Sri Lankans use titles. If someone does not have a professional title, use the honorific title "Sir" or "Madam".
  8. 8. Business Card Etiquette Business cards are usually exchanged after an initial handshake and greeting. Always present your business card with two hands. Treat peoples business cards with respect - so keep dont put them into pockets, draw on them or use them in any manner that may be disrespectful.
  9. 9. Business Meetings: Relationship-building conversations at the start of any meetings. The Sri Lankans will want to feel at ease with you and at least have a small bit of background about you before they will feel comfortable doing business or discussing business with you. Cont…
  10. 10.  Prior to a meeting it may be worthwhile sending some background information on your company, the attendees and an agenda for the meeting. Initial meetings will usually take place with middle ranking personnel who gather information to present to the decision maker Remember only the top level person at a company will usually make decisions.