Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Service level management

3,117 views

Published on

Everything you need to know about service level management in one simple slide

Published in: Technology
  • Login to see the comments

Service level management

  1. 1. Service LevelManagementStuart Rance, HP Strategist, March 2013 Email: stuart.rance@hp.com Twitter: @StuartRance
  2. 2. Service Level Management has Two Cycles Negotiate Report SLA Understand Agree Monitor Improve2 © Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
  3. 3. Thank you Email: stuart.rance@hp.com Twitter: @StuartRance© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

×