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1. Introduction to CRM - Cloudforce Auckland


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1. Introduction to CRM - Cloudforce Auckland

  1. 1. #cloudforce
  2. 2. Introduction to Salesforce CRMThe World’s #1 Sales App
  3. 3. Safe harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended July 31, 2012. This documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available., inc. assumes no obligation and does not intend to update these forward- looking statements.
  4. 4. Philip HenryMarketing DirectorStu JonesPrincipal Sales Engineer
  5. 5. World’s #1 Sales Application Close more deals to grow your business
  6. 6. Grow Your Business Along Every Major Metric +27% Sales Average Percentage Improvements Reported by Customers Source: Customer Relationship Survey conducted March, 2012, by an independent third-party, MarketTools Inc., on 5,500+ customers randomly selected. Response sizes per question vary.
  7. 7. Many Companies Struggle to Make Sales Targets Not Enough Not Enough Underperforming Limited Pipeline Time Selling Reps Insights Missed Target No lead routing No mobile access Inconsistent selling Lack of reporting process flexibility Poor data quality Hard to find information & experts No team selling No real-time visibility No social insights Time wasted on emails Limited automation Too many & approvals spreadsheets 79% 68% 72% 60%of marketing leads not of sales reps time increase in sales cycle of deals not pursued* spent not selling in past 5 years forecast correctly
  8. 8. Today’s Systems are Holding you Back Cloud . Mobile . Social Manual Disconnected SpreadsheetsProcesses Systems
  9. 9. Grow Your Revenue in the Sales Cloud Cloud . Mobile . Social +27% Sales Grow Increase Sales Improve Rep Complete Pipeline Productivity Performance Insight +32% +32% +25% +44% Improved lead Higher Higher win rate Improved forecast conversion productivity accuracySource: Customer Relationship Survey conducted March, 2012, by an independent third-party, MarketTools Inc., on 5,500+ customers randomly selected.
  10. 10. DemonstrationStu JonesPrincipal Sales Engineer
  11. 11. Thank You To Our Partners