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Agile Portugal 2016 - Celfinet & Strongstep

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Agile Portugal 2016 - Celfinet & Strongstep

In Biology, adaptation is the organism ability to evolve in order to be adapted and the dynamic capability of continuing to adapt to be fit and able to survive.
Organizations too need to follow the adaptation process and to be adapted to rapid changes in their business environments.
CELFINET has followed an adaption process, from pure consultancy services to software product development becoming agile for the fast pace mobile network operators business.

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Agile Portugal 2016 - Celfinet & Strongstep

  1. 1. › CELFINET © 2016 ADAPTING FAST LEARNING AND BECOMING FIT FOR LIVING IN COMPLEX TECHNOLOGICAL HABITATS JUNE 2016
  2. 2. › CELFINET © 2016 2 A TYPICAL MOBILE OPERATOR TECHNOLOGICAL HABITAT TECHNOLOGICAL HABITAT Long-Term Evolution: Simplify the Migration to 4G Networks, Cisco, 2013
  3. 3. › CELFINET © 2016 3 BIODIVERSITY: HETEROGENEOUS CUSTOMERS BIODIVERSITY http://community.netapp.com/t5/Technology/Cloud-Market-Insights-Convergence-in-Cloud/ba-p/83929, last accessed May 28th
  4. 4. › CELFINET © 2016 4 RESOURCES: HUNGRY CONSUMPTION RESOURCES CONSUMPTION RESOURCE CONSUMPTION • High interactivity of smartphones to operators • Signalling – unpaid traffic (but takes up resources); • Terminals and enhanced features (like Fast Dormancy); • 3rd party and OTT apps. The Economist Special Report “Beyond the PC” October 2011
  5. 5. › CELFINET © 2016 5 ENVIRONMENTAL CONSTRAINS: TOP SERVICES VS LOWER REVENUES RESOURCES SCARCITY EU27: Average Revenue Per User (ARPU) 2007-2010 Wireless Intelligence • Investments required in network capacity • Hardware expansion / software upgrades; • Widely spreaded technology layers; • Drops in revenues • Sharp decline in mobile voice revenue • Mobile data failing to compensate • Regulatory pressures • EU forcing call rates to lower
  6. 6. › CELFINET © 2016 6 COPING WITH ENVIRONMENT ENVIRONMENTAL CHANGES
  7. 7. › CELFINET © 2016 7 CELFINET CELFINET ORIGIN • FOUNDED IN 2003, AT THE TIME OF 3G ROLLOUT FOR A TIER 1 MOBILE OPERATOR IN PORTUGAL MISSION • EXCELLENCE IN CONSULTANCY SERVICES, COVERING PLANNING, DESIGN, ROLLOUT, ACCEPTANCE AND OPTIMIZATION SOFTWARE DEVELOPMENT • CONSULTANCY PROJECT SUPPORT • INTERNAL PROCESSES
  8. 8. › CELFINET © 2016 8SOFTWARE DEVELOPMENT UNTIL 2012 “KIND OF” SOFTWARE DEVELOPMENT 2012 Probe CWP / CWMP AUTOMATED DRIVE TEST REPORTING CEL REPORT
  9. 9. › CELFINET © 2016 9 AS IN THE GOOD OLD WATERFALL DAYS PERFORMANCE MANAGEMENT SYSTEM VISMON INTELLIGENCE Requirements Design Development Testing Maintenance 1 MS Excel Worksheet 250 pages spec document 3 months more than expected 150 acceptance tests! What is this?
  10. 10. › CELFINET © 2016 10 BUT CUSTOMER WAS OUT... CUSTOMER WAS OUT http://customerthink.com/do-you-feel-alone-in-advocating-for-your-customer/, last accessed May 28th 2016
  11. 11. › CELFINET © 2016 11 LET’S JUST COPY ‘N’ PASTE DRIVE TEST MANAGEMENT SYSTEM Requirements Design Development Testing Maintenance Everything, please... 500 pages spec document 6 months more Sure, will do Nevermind this...
  12. 12. › CELFINET © 2016 12 LIGHTS OUT... CUSTOMER WAS WELL IN! http://www.firstcovers.com/user/59689/the+light+at+the+end+of+the+tunnel.html, last accessed May 28th 2016
  13. 13. › CELFINET © 2016 13 GETTING EVEN MORE COMPLEX VISMON MANAGER CONFIGURATION MANAGEMENT SYSTEM OVER 35 DIFFERENT DATASOURCES OVER 60 GB OF INFORMATION OVER 30 000 FILES PROCESSED Just to start... Daily and Served by 9 a.m. !
  14. 14. › CELFINET © 2016 14 LET’S GO AGILE! EVERYBODY ELSE IS DOING IT SCRUM FRAMEWORK: BASICS THIS HOW THEORY STATES MICROSOFT ALM: THIS IS HOW WE IMPLEMENTED Definition of Scrum A framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value.
  15. 15. › CELFINET © 2016 15 SOME LIVED EXPERIENCES MAIN RESISTANCE FACTORS AND IMPEDIMENTS • CHANGE MINDSETS + HABITS = CHANGE PEOPLE • EFFECTIVE COMMUNICATION • COMMITMENT • DEAL WITH UNCERTAINITY • TEAMS IN DIFFERENT PLACES RESISTANCE TO CHANGE I give up!
  16. 16. › CELFINET © 2016 16 SOME LIVED EXPERIENCES MOANINGS
  17. 17. › CELFINET © 2016 17 QUALIFIED PARTNERS: STRONGSTEP STRONGSTEP
  18. 18. › CELFINET © 2016 18 AIM HIGHER, AIM FOR EXCELLENCE • PROCESSES SUSTAINING DELIVERY WITH LESS WASTE • BETTER COMMUNICATION BETWEEN PRODUCT DEVELOPMENT TEAMS • EFFECTIVELY ADOPTING SCRUM • GETTING A AN INTERNATIONALLY RECOGNIZED CERTIFICATION- CMMI FOCUS ON CUSTOMER FAR AND BEYOND
  19. 19. › CELFINET © 2016 19 PARTNERING STEP BY STEP… BACK TO BASICS
  20. 20. › CELFINET © 2016 20 IMPLEMENTATION LIGHT CMMI IMPLEMENTATION • Light Processes4 • Teams9 • Tools (TFS and Confluence)2
  21. 21. › CELFINET © 2016 21 CHANGING A CULTURE NEW CULTURE Sahota, M., 2012, An Agile Adoption and Transformation Survival guide: Working with Organizational Culture, Michael Sahota
  22. 22. › CELFINET © 2016 22 VISUALIZING + MONITORING = VISMON SUITE VISMON 2013 2014
  23. 23. › CELFINET © 2016 23 VISMON COMPONENTS - NEW SERVICES ENABLER VISMON ENABLED SERVICES
  24. 24. › CELFINET © 2016 24 NEW BUSINESS OPPORTUNITIES FROM SINGLE TO MULTI FROM SINGLE MOBILE NETWORK OPERATORS TO GROUPS OF OPERATORS DIVERSIFIED PRODUCT OFFER TARGETING DIFFERENT AUDIENCES WITHIN THE MOBILE OPERATOR: MANAGEMENT AND C LEVEL 2015 – SCALING
  25. 25. › CELFINET © 2016 25 WHOLE NEW MARKETS: GET CERTIFIED US MARKET IMPROVE PERFORMANCE THROUGH OPERATIONAL PROCESSES IMPROVEMENT GET MARKET COMPETITIVE ADVANTAGE GET INTERNATIONAL RECOGNITION 2016 – US MARKET
  26. 26. › CELFINET © 2016 26 NEW AND DIFFERENT CHALLENGES NEW ENVIRONMENTS Self-Organizing Networks (SON) 3GPP TS 32.500 Telecommunication management; Concepts and requirements M2M Mobile connected devices will grow 100 % to 12 billion in 2020 from 6 billion today GSMA and Machina Research 2011 BIG Data “Every day, we create 2.5 quintillion bytes of data — so much that 90% of the data in the world today has been created in the last two years alone” http://www-01.ibm.com/software/data/bigdata/what-is-big-data.html, last accessed May 28th
  27. 27. › CELFINET © 2016 27 A WHOLE NEW DIALECT NEW DIALECT
  28. 28. › CELFINET © 2016 28 PLEASANT HABITATS  GREETINGS!
  29. 29. › CELFINET © 2016 29 WE WHO WE ARE ALEXANDRINA LEMOS ALEMOS@STRONGSTEP.COM +351 91 058 71 87 WWW.STRONGSTEP.PT NUNO GUEDES NUNO.GUEDES@CELFINET.COM +351 914 189 939
  30. 30. › CELFINET © 2016 30 (APPLAUSE) THANKS AGAIN Thank You!!
  31. 31. › CELFINET © 2016 31 CONTACTS STRONGSTEP Strongstep - Innovation in software quality Email: geral@strongstep.pt Web: www.strongstep.pt Telefone: + 351 22 030 15 85 Strongstep UPTEC Parque de Ciência e Tecnologia da U. Porto Rua Alfredo Allen, 455/461 4200-135 Porto, Portugal Strongstep EUA Project Olympus CMU 4620 Henry St, Pittsburgh, PA 15213, United States Strongstep Lisboa Praça Duque da Terceira, Nr 24 – 3 1200-161 Lisbon
  32. 32. _ PORTUGAL HEADQUARTERS RUA JOÃO CHAGAS, 53, 2º ESQ 1495 - 764 CRUZ QUEBRADA - DAFUNDO LISBOA - PORTUGAL PHONE: +351 214 152 330 FAX: +351 214 152 339 R&D CENTER PARQUE DE CIÊNCIA E TECNOLOGIA DA UNIVERSIDADE DO PORTO (UPTEC) RUA ALFREDO ALLEN, Nº455/461 3ºPISO, SALA EC.3.01 4200-298 PORTO - PORTUGAL _ BRAZIL ALAMEDA ARAGUAIA, 2044 - TORRE II, CONJ. 1213 06455-000 - ALPHAVILLE BARUERI SÃO PAULO - BRASIL PHONE: +55 11 4195 0014 _ UK OXFORD HOUSE 12 - 20 OXFORD STREET NEWBURY RG14 1JB UNITED KINGDOM _ SPAIN AVDA ARCES, 1, A 4 - A 28042 MADRID - SPAIN _ MACAO AV. DA AMIZADE, 555, EDIF. LANDMARK, ROOM 1308 MACAU (CHINA) _ MOZAMBIQUE EDIFICIO MILLENIUM PARK, TORRE A AV. VLADIMIR LENINE, N.179, 6º DTO MAPUTO - MOÇAMBIQUE CELFINET › OUR OFFICES › info@celfinet.com › www.celfinet.com › Sponsorship NUNO GUEDES NUNO.GUEDES@CELFINET.COM +351 914 189 939

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