CX with ABACUS_Consumer_Process

Steve Towers, CEO and CPP Champion
Steve Towers, CEO and CPP ChampionCEO BP Group, Academy of Customer Experience Board, ISLSS Advisor, BPM Author & Keynote, PEX Judge, PMI, CX Authority at Process Excellence Network (PEX Network & BPGroup)
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www.cxra'ng.com   ©  CXRATING  2013   CUSTOMER   EXPERIENCE   MAPPING   WITH  ABACUS   An  Overview     of  CXMapping     using  the     ABACUS  toolkit     from  the  BP  Group  
1 of 23

CX with ABACUS_Consumer_Process

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BusinessTechnology

The compliment to the youtube video. This time you can download the PDF and browse at your leisure, avoiding the skuttery video. Cheers, Steve

Steve Towers, CEO and CPP Champion
Steve Towers, CEO and CPP ChampionCEO BP Group, Academy of Customer Experience Board, ISLSS Advisor, BPM Author & Keynote, PEX Judge, PMI, CX Authority at Process Excellence Network (PEX Network & BPGroup)

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CX with ABACUS_Consumer_Process

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  • 23. www.cxra'ng.com   ©  CXRATING  2013   CUSTOMER   EXPERIENCE   MAPPING   WITH  ABACUS   An  Overview     of  CXMapping     using  the     ABACUS  toolkit     from  the  BP  Group