Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

People make profits for slideshare april 2015

372 views

Published on

We need the right product or service, but we will only generate profits with the right people. Communicating with people, be they customers or staff, on a human level, will minimise costs and win more sales.

Published in: Sales
  • Be the first to comment

  • Be the first to like this

People make profits for slideshare april 2015

  1. 1. People Make Profits with Alan Fairweather
  2. 2. Dealing with people is tough
  3. 3. Why?
  4. 4. Because they are all - Different
  5. 5. You need a Plan
  6. 6. Human Business Plan Human Business
  7. 7. Always communicate on a Human level and a Business level
  8. 8. Human Business Plan Human Business
  9. 9. Whether they are customers 0r -
  10. 10. Whether they are staff
  11. 11. Human Responses •Listen Listen Listen •Use names •See it how they see it •Empathise
  12. 12. Human Responses •Show interest •Be Flexible •Show you Care •Sell feelings not facts
  13. 13. Why would you do this? • You’ll have happy and engaged staff • You’ll retain customers • You’ll generate word of mouth • You’ll win more sales
  14. 14. And you will generate more……
  15. 15. Never ever forget People Make Profits
  16. 16. Thank you!

×