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Webinar: What's Next in Storage for Managed Service Providers?

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The cloud has brought both risk and reward to MSPs. In today’s hybrid cloud world, MSPs must deliver consumption-based, private and public cloud offerings to their clients. This includes offering primary storage, offsite backup and DR that is high-performance, scalable and secure. Outsourcing primary storage along with backup and DR enables an MSP’s customers to reduce their on-premises footprint software licenses, connectivity and the problems that come with it. It also sets up the MSP to offer hybrid services like DR as a Service and the new opportunity of copy data management - stop making copies.

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Webinar: What's Next in Storage for Managed Service Providers?

  1. 1. What’s Next in Storage for Managed Service Providers? How to move beyond backup, to DRaaS, Copy Data Management and Primary Storage Webinar For audio playback and Q&A go to: http://bit.ly/NextMSPs
  2. 2. Logistics ● All audio is through your speaker, no dial-in ● Ask questions using the Ask a Question box ○ On-Demand Viewers please tweet us questions @storageswiss #NextMSPs ● At the end of the presentation, please provide feedback and rate today’s webinar
  3. 3. Our Speakers George Crump is the founder of Storage Switzerland, the leading storage analyst focused on the subjects of big data, solid state storage, virtualization, cloud computing and data protection. He is widely recognized for his articles, white papers, and videos on such current approaches as all-flash arrays, deduplication, SSDs, software-defined storage, backup appliances, and storage networking. He has over 25 years of experience designing storage solutions for data centers across the US. Marc Keating has served in senior sales and technical roles for more than two decades. Marc joined ClearSky Data from Dell, where he worked directly with key customers to solve their most complex challenges, and drew from those strategies and customer successes to coach sales teams around the world. He has been a featured speaker at conferences and training events around the world and continues these efforts as part of the ClearSky team.
  4. 4. Why is Backup The Top Storage Service • Success in backup requires focus (which most data centers can’t give) • It requires 5X plus the amount of production storage (which most data centers can’t afford nor keep up with) • Backup data has to go off-site anyway (providers are already “off-site”) • Outsourcing to a provider seems like a low risk (just a copy of production, not actual production)
  5. 5. After Backup, Expanded Cloud Use Means More Risk • The Next Step is Production Virtual Desktops Production Applications Etc… • Each come with availability and performance expectations
  6. 6. Providers Need to Look for More Low Risk • Leverage the copy (backup) of data you already have Disaster Recovery as a Service (DRaaS) Copy Data Management
  7. 7. Disaster Recovery as a Service • Instantiation of applications to run on the provider’s compute • May require transfer out of backup format into active state (costs RTO) • May need to increase capture events (RPO). More than once per night • Provider needs to make sure enough compute is available to meet demand (DR) • Saves customer from having to have its own DR site equipped with hardware
  8. 8. Copy Data Management • Providing working copies (via snapshots) for other processes test/dev, reporting, analytics, etc… • May require transfer out of backup format into active state • May need to increase capture events • Provider needs to make sure enough compute is available to run other processes Or provide access to secondary copies via connection (be careful of latency) • Saves customer from buying secondary storage and compute to run processes
  9. 9. One More Thing - The Provider as Production Storage • Gets the customer out of the storage game Makes backup, DRaaS and Copy Data Management easier • Integrated Services Introduces extreme latency concern Cloud cache may not be enough Assuming provider is regional, a high performance connection is affordable
  10. 10. Summary • Go beyond backup but stay in storage • Leverage the copy of data you already have • Move toward providing all storage services (including production) • Look for a single solution that can provide all of these capabilities
  11. 11. 10 ClearSky delivers on-demand, primary storage with offsite backup and DR as a single service. Enterprises pay for their data once and gain access to all their data, anywhere it’s needed – on prem or in the cloud.
  12. 12. 11 THINK ECONOMICS SCALABILITY PERFORMANCESECURITY ON PREMISESCLOUD RELIABILITY
  13. 13. 12 The ClearSky Way SERVERS PRIMARY & SECONDARY STORAGE Pay to store one copy of your data • For historical recovery points, only pay for the changes you make • Online restore with the click of a button
  14. 14. 13 Built-In Offsite Backup and DR SERVERS SERVERS DISASTER RECOVERY PRIMARY & SECONDARY STORAGE You tell us where your DR site is • We’ll connect you to our network • You access your data, both current and historical views, at no extra charge
  15. 15. 14 ClearSky Benefits Always-on enterprise grade encryption Guaranteed 99.999% uptime 99.999% Multi-site data access without replication DATA RECOVERY PRODUCTION Pay as you grow 60 GB 100 GB Fully managed, 24x7 customer support On-prem performance + cloud scalability
  16. 16. 15 $- $500,000 $1,000,000 $1,500,000 $2,000,000 $2,500,000 $3,000,000 Traditional Primary Storage + Backup + DR ClearSky Service Savings 53% 3 Year TCO – 100TB $2.75M $1.3M $3M $2M $1.5M $1M $500K $0 TCO Comparison $2.5M Storage Costs Backup Replication Power Costs Ongoing Operations Professional Svc
  17. 17. 16 ClearSky MSP Architecture iSCSI / Fiber Channel Object store Public or private (multiple Copies for Durability) On-Prem ClearSky Components Managed & Owned by ClearSky Direct Object Access EDGE CACHE All Flash Cache • Block  Object Translation • Secondary Cache • Multi-Tenancy capable Customer SAN & Compute Nodes DATA SERVICES CLEARSKY SECONDARY CACHE
  18. 18. 17 Use Case: Fed Hill Consulting The customer challenge Their end user customers wanted to only pay for the storage they consumed DRaaS is desired by the customers, but was complicated and expensive to deliver ClearSky solution Provide fully managed multi-tenant environment for MSP that delivers on-demand primary storage with integrated backup and DR MSP benefits Lower ownership and management costs Deliver value-added services (DRaaS) for extra margin $$ to end users
  19. 19. Thank you! Storage Switzerland http://www.storageswiss.com georgeacrump@storageswiss.com StorageSwiss on Twitter: http://twitter.com/storageswiss StorageSwiss on YouTube: http://www.youtube.com/user/storageswiss ClearSky http://www.clearskydata.com ClearSky on Twitter: https://twitter.com/ClearSkyData ClearSky on Facebook: https://www.facebook.com/clearskydata
  20. 20. What’s Next in Storage for Managed Service Providers? For complete Audio and Q&A please register for the On Demand Version at: http://bit.ly/NextMSPs

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