TRAINING PROGRAM ON CONFLICT RESOLUTION Training Program on Conflict Resolution.docx
1. TRAINING PROGRAM ON CONFLICT RESOLUTION Training Program on
Conflict Resolution
TRAINING PROGRAM ON CONFLICT RESOLUTIONTraining Program on Conflict
ResolutionOverviewDue to a recent increase in the number of cases involving interpersonal
and interdepartmental conflict in your organization, HR has made the decision to develop a
training program on conflict resolution.InstructionsPrepare a 10–12 slides PowerPoint
presentation with speaker notes that includes each of the elements listed and supported
credible sources of research:Develop a professional slide presentation with speaker
notes.Include a cover slide and a slide with references.Examine HR’s role in conflict
management and resolution.Identify the process that managers and employees should
follow to contact HR for cases involving conflict.Evaluate three strategies that HR will use to
resolve issues involving conflict.Determine the expected benefits or outcomes of having HR
involved in resolving interpersonal and interdepartmental conflicts.Go to the Strayer
University Online Library and locate at least three quality academic resources in this
assignment. Note: Wikipedia and similar Websites do not qualify as academic
resources.When complete, your training program should include:10–12 slides, excluding
the cover slide and references.Speaker notes for each slide, explaining your strategy and
choices.This course requires the use of Strayer Writing Standards. For assistance and
information, please refer to the Strayer Writing Standards link in the left-hand menu of your
course. Check with your professor for any additional instructions.The specific course
learning outcome associated with this assignment is:Develop a training program to address
the role of human resources in conflict management and resolution within health care
settings.