Inroduction mobile payments

Stijn Vander Plaetse
Stijn Vander Plaetsewhere my customers are
What is mobile payment ?
Mobile Payment

             =

         M-payment
        Micro payment
        Mobile transfer
     M-commerce payment
              ….

What is mobile payment ?
Just Payment
Identity checked transaction initiated from a
     personal device to settle remotely or
proximity based virtual and physical goods &
  services directly or indirectly via 3rd party
 billing provider, credit or financial institute.


What is mobile payment ?
* Study DMA and IAB

             In 2010
             6.1 trillion messages

             4 billion individuals

             SMS is growing by nearly
             30% each year

             SMS opening rates were
             above 92%. Versus <25%
             of brand emails*.

             65% were read within 5
             minutes and 85%<1hour



We did mobile payments
Operators take 35%

             Big driver of P2P in
             unbanked countries

             Multiple Bio € per annum




We did mobile payments
New Services: operator
billing centric




(Premium) SMS evolves
Services: credit or
(operator billing) centric




We do mobile payments
Services: mobile banking




                           'Scashen'
                           by



We do mobile payments
Person 2 Person, person 2 merchant

Integration with Couponing

Location Based comparison / payment

Webpayments


 We will do much more
Mobile Payments tomorrow
Models:




How? Improve current payment experience
Models:




How? Improve current payment experience
Models:


                Card.io


                1. Scanning of credit card
                   details
                2. Processed in the back-end
                3. Picture is deleted
                   afterwards



How? Improve current payment experience
Models:




  How? Create new payment experience
M-payment solutions basically are a combination of:

Settlement    : operator              X       bankaccount
Method        : “pre-paid”            X       post-paid
Technology    : SMS/Mobile data       X       NFC & QR

        Operator Bank account – post-paid Bank account – pre-paid




                                                                SMS/Mobile Data
                                                                NFC
How? Create new payment experience
How? Create new payment experience
Collaboration versus Competition:
      Between actors in same industry
            Between industries
            Local versus Global


Mobile Payments tomorrow
Profit decomposition of
payments for European Banks:
                     + 30,2 € Billion
                                             Huge benefits of cash
                                                displacement :
                                        • A 50% reduction of cash
                                        transactions will result in 10 € Bio
                                        annual savings for European banks
  -21,2 € Billion
                                        • And potentially billions in
  Cash payments      Non-cash payments new revenue streams
                    (credit/debit/transfer)

                                                        Source: McKinsey Payment Practice



            What’s at stake?
Operator Centric
  Benefit                                              Bank Centric




                                             Benefit
                   Risk                                     Risk
  Mobile Payment Provider                              Collaboration




                                             Benefit
Benefi
t




               Risk                                         Risk

            bank          Telco   Merchant      Customer           Mobile payment provider


Different models in the world
ISIS group : mid 2012
                                            focus proximity
                                            payment: AT&T
                                            Mobility, Verizon
                                            Wireless, and T-Mobile


                                                                                          JV fomr 2012 : ABN
                                                            Orange and MC, O2 and         Amro, ING , Rabobank,
                                                            Visa : launch mid 2011        KPN, Vodafone, T-
Startups and major                                          from 2012 olympics with       Mobile
internet players : m-
                                                            Oyster (2Mio users)
commerce and
proximity in 2011-                                                                                                Vodaphone, DT:
2012 with NFC                                                                                                     trials NFC, proximity
embedded                                                                                                          focus



                               Different activities :
                                                                                                                                              Telecom Austria
                               mainly Person 2                                                                                                announced NFC trials at
                               person remote                                                                                                  GSMA. Sms parking and
                               payments. Mio’s of                                                                                             ticketing omni-present
                               users

                                                                                                                     Trial NFC : Turkcell-YAPI Credi-
                                                                                                                     VISA : 40k merchants 1/2011
                                                                                                                     Avea-Garanti= mastercard 12/10
                                                                                                                     : 35k merchants , target 100k
                                                                                                                     users



                                                                                  Consortium Buys Atos
                        Agreement between : Orange,
                                                                                  Origin, Bouygues
                        Telefónica Movistar and
                                                                                  Telecom, Orange and SFR ter
                        Vodafone
                                                                                  :m-commerce focus+ NFC trial
                        No commercial joint actions
                                                                                  . Atos Origin, Bouygues
                                                                                  Telecom, Orange and SFR



      Different models in the world
Will it come?
Will it be big?
Will it impact
the business?
Square
                              •Processes : $2 billion in
Will it come?                 2011
                              •Signs up 800k merchants
Will it be big?               45% UK smartphone users
                              use mobile banking
Will it impact                Sms parking has +300.000
the business?                 in Belgium, 30% tickets of
                              the Lijn are sms

                              +60% transport tickets
                              sms


 Everybody should decide for him/herself; I did.
1 of 22

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Inroduction mobile payments

  • 1. What is mobile payment ?
  • 2. Mobile Payment = M-payment Micro payment Mobile transfer M-commerce payment …. What is mobile payment ?
  • 3. Just Payment Identity checked transaction initiated from a personal device to settle remotely or proximity based virtual and physical goods & services directly or indirectly via 3rd party billing provider, credit or financial institute. What is mobile payment ?
  • 4. * Study DMA and IAB In 2010 6.1 trillion messages 4 billion individuals SMS is growing by nearly 30% each year SMS opening rates were above 92%. Versus <25% of brand emails*. 65% were read within 5 minutes and 85%<1hour We did mobile payments
  • 5. Operators take 35% Big driver of P2P in unbanked countries Multiple Bio € per annum We did mobile payments
  • 6. New Services: operator billing centric (Premium) SMS evolves
  • 7. Services: credit or (operator billing) centric We do mobile payments
  • 8. Services: mobile banking 'Scashen' by We do mobile payments
  • 9. Person 2 Person, person 2 merchant Integration with Couponing Location Based comparison / payment Webpayments We will do much more
  • 11. Models: How? Improve current payment experience
  • 12. Models: How? Improve current payment experience
  • 13. Models: Card.io 1. Scanning of credit card details 2. Processed in the back-end 3. Picture is deleted afterwards How? Improve current payment experience
  • 14. Models: How? Create new payment experience
  • 15. M-payment solutions basically are a combination of: Settlement : operator X bankaccount Method : “pre-paid” X post-paid Technology : SMS/Mobile data X NFC & QR Operator Bank account – post-paid Bank account – pre-paid SMS/Mobile Data NFC How? Create new payment experience
  • 16. How? Create new payment experience
  • 17. Collaboration versus Competition: Between actors in same industry Between industries Local versus Global Mobile Payments tomorrow
  • 18. Profit decomposition of payments for European Banks: + 30,2 € Billion Huge benefits of cash displacement : • A 50% reduction of cash transactions will result in 10 € Bio annual savings for European banks -21,2 € Billion • And potentially billions in Cash payments Non-cash payments new revenue streams (credit/debit/transfer) Source: McKinsey Payment Practice What’s at stake?
  • 19. Operator Centric Benefit Bank Centric Benefit Risk Risk Mobile Payment Provider Collaboration Benefit Benefi t Risk Risk bank Telco Merchant Customer Mobile payment provider Different models in the world
  • 20. ISIS group : mid 2012 focus proximity payment: AT&T Mobility, Verizon Wireless, and T-Mobile JV fomr 2012 : ABN Orange and MC, O2 and Amro, ING , Rabobank, Visa : launch mid 2011 KPN, Vodafone, T- Startups and major from 2012 olympics with Mobile internet players : m- Oyster (2Mio users) commerce and proximity in 2011- Vodaphone, DT: 2012 with NFC trials NFC, proximity embedded focus Different activities : Telecom Austria mainly Person 2 announced NFC trials at person remote GSMA. Sms parking and payments. Mio’s of ticketing omni-present users Trial NFC : Turkcell-YAPI Credi- VISA : 40k merchants 1/2011 Avea-Garanti= mastercard 12/10 : 35k merchants , target 100k users Consortium Buys Atos Agreement between : Orange, Origin, Bouygues Telefónica Movistar and Telecom, Orange and SFR ter Vodafone :m-commerce focus+ NFC trial No commercial joint actions . Atos Origin, Bouygues Telecom, Orange and SFR Different models in the world
  • 21. Will it come? Will it be big? Will it impact the business?
  • 22. Square •Processes : $2 billion in Will it come? 2011 •Signs up 800k merchants Will it be big? 45% UK smartphone users use mobile banking Will it impact Sms parking has +300.000 the business? in Belgium, 30% tickets of the Lijn are sms +60% transport tickets sms Everybody should decide for him/herself; I did.