Why is cloud security, finance and operations the poor relation? While the techies are focused on containers and pipelines, who's watching for baddies, counting the pennies and keeping the lights on?
Finance, Security and Operations are all Somebody Else's Problem. Well I think they should be the concern of someone responsible to the business. To customers. And that is, I think, a new role called the Cloud Service Delivery Manager: and it's where ITSM Professionals get a chance to do something meaningful with cloud, the biggest megatrend in IT today.