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Top Tasks for Corporate Learning & Elearning Departments in 2014


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Review of key insights from Kineo's 2013 survey and the top tasks for corporate Learning & Elearning Departments in 2014

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Top Tasks for Corporate Learning & Elearning Departments in 2014

  1. 1. Learning Insights Key L&D Tasks For 2014
  2. 2. Review of key insights from 2013 survey - slides 3-34 Key tasks for L&D in 2014 starts on slide 35 Feel free to jump ahead 
  3. 3. Learning at the speed of need Learners, companies won’t wait...
  4. 4. 1 Learning is pervasive Learning is continuous, collaborative & connected. Lives outside a learning management system.
  5. 5. 5
  6. 6. Informal content expanding e.g. Google, ebooks, videos, podcasts, blog articles, slides, webinars, etc. Social learning expanding through online networks, that allow commenting, ratings, and sharing.
  7. 7. 2 Assessment is different in a pervasive learning world
  8. 8. Open Badges
  9. 9. 3 Design and delivery challenges
  10. 10. Workforces more global, more mobile Speed of change - legislation, products Technology - multiple devices
  11. 11. Need one version that responds not multiple versions
  12. 12. 4 Design higher empathy learning Adaptive and personalised learning approaches
  13. 13. High system Online Compliance Adaptive & personalised Contribute & collaborate Immersive & real Low empathy High empathy Coaching Resources Books Mentoring Low system
  14. 14. The web moving this way Amazon and Google are highly personalised based on your behaviour Amazon knows what sites you visited, what you looked at, prices you were offered, where your mouse hovered.....
  15. 15. Learning Sites We track and record learning, mostly so we can report on activity, progress, and completion Commercial Sites Track activity so can change what is provided to us on the next visit eg adverts, offers, content
  16. 16. 5 Line managers remain critical
  17. 17. Higher empathy approaches - Coaching Mentoring Feedback Reflection
  18. 18. 6 Never underestimate the power of learners to help each other and learn from each other
  19. 19. Users forming their own groups and seeking help from their networks
  20. 20. Social learning Users adopting new technologies - Facebook Groups - Webinars Users not waiting
  21. 21. 7 Danger Informal Learning Becomes Chaotic How can we guide learners? Provide resources not courses. Curate content.
  22. 22. 8 Internal staff development Recruit for attitude, motivation, …‘Will not skill’ Growth in Apprenticeships
  23. 23. 9 More for less
  24. 24. More for less Business case Focus on benefits
  25. 25. Utilise lower cost methods - Open source - Rapid tools
  26. 26. Totara & LMS Solution
  27. 27. 10 Where web technology goes, learning will follow
  28. 28. Google Now Provides what you need before you ask for it: - Weather - Travel, traffic - Company information - People information
  29. 29. If Google was building an LMS it would: Provide what you need before you ask for it Be instantly available on all devices Have voice search Provide personalised results Guide you to resources based on author authority & social signals Have content that seamlessly works across all devices Provide immersive content, adapted to your needs Assess and recognise learning wherever it takes place
  30. 30. What can you do? 1. Establish a culture of pervasive learning Curate, cultivate , celebrate – don’t control 2. Increase empathy in your learning experiences Show people you care – diagnostic, support, manager follow through 3. Let Google lead – but don’t fall too far behind How can you personalise results in your LMS and systems? Can you offer meaningful suggestions to learners?
  31. 31. What can you do? 4. Improve systems, reduce their cost technology Open source / authoring tools Spend on distribution as well as content (and it’s cheap) 5. Make it personal Starts with how we engage and reach Tailor message to channel and audience
  32. 32. What can you do? 6. Make assessment an experience not an event Think beyond the test, continuous and multi-channel Social participation as assessment? 7. Follow the money and prove the value ROI still key but include Google Analytics in your measure too 8. Empathise with and enable your line managers They are your empathy agents – are they looked after?
  33. 33. What can you do? 9. Be a consultant It’s up to us to drive change - one project at a time “We need to make from taking orders for more of the same to saying let’s do it differently” 10. Become an authority “Design and delivery is a commodity, expertise is a differentiator” Show your expertise – share inside and outside via Social Media Be relentless – be pervasive
  34. 34. Thank you Report and lots more available at twitter @steverayson @stephentwalsh