In this session we look at the connections between improv and ethnography. Improv is not "stand-up comedy." It's a series of games with rules that offer huge degrees of freedom within a set of constraints. In these games we bring out a lot of basic, quickly understood and communicated rules of culture that are implicit, not explicit. User research has interesting similarities with improv: Both are in-the-moment processes; we learn upon reflection; there's enormous unspoken collaboration and there is often an "aha" moment. You will learn more about improv, listening, creativity, ethnography, and how they all connect together.