Accuracy, Errors and
Verification
Craig Silverman
Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
“We were dim on Dewey from the start”
Sunday, October 31, 2010
Why Errors Occur
Sunday, October 31, 2010
Sunday, October 31, 2010
“It is often the best people who make the
worst mistakes—error is not the monopoly
of an unfortunate few...far from being
...
“Pound for pound, the
most mistake-packed
article I have ever
checked was written by a
Pulitzer Prize winner.”
-- Ariel Ha...
Errors Occur
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Errors Occur
Sunday, October 31, 2010
Frequency of Errors
Sunday, October 31, 2010
Sunday, October 31, 2010
Error Rate
•70+ years of research
•40%-60% of news stories contain an
error
•Subjective vs. Objective
•Meyer method = 25%
...
Common Errors
1.Misquotes
2.Incorrect headline
3.Numerical error
4.Misspelling
5.Incorrect job title
6.Incorrect name
7.In...
One Solution
Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
Sunday, October 31, 2010
WHO surgical safety
checklist helped reduce
inpatient deaths following
operations by 40 percent --
New England Journal of ...
Sunday, October 31, 2010
Why?
• Remove reliance on memory
• Prevent distraction
• Central collection point
• Introduce repeatable, measurable proce...
Using a Checklist
•A habit
•Enforced across organization, at all levels
•Tracked
•Coupled with teamwork/communication
(“Ju...
Tips
• Increase font size while reviewing work
• Ask to spell name/title
• Keep research in separate font, color from
your...
Sunday, October 31, 2010
Sunday, October 31, 2010
Verifying Real-Time/
Crowdsourced Info
• Track back RTs, etc. to source
• Look for clusters
• Location enabled?
• Evaluate...
www.RegretTheError.com
Craig@CraigSilverman.ca
Sunday, October 31, 2010
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Craig silverman slides

  1. 1. Accuracy, Errors and Verification Craig Silverman Sunday, October 31, 2010
  2. 2. Sunday, October 31, 2010
  3. 3. Sunday, October 31, 2010
  4. 4. Sunday, October 31, 2010
  5. 5. Sunday, October 31, 2010
  6. 6. “We were dim on Dewey from the start” Sunday, October 31, 2010
  7. 7. Why Errors Occur Sunday, October 31, 2010
  8. 8. Sunday, October 31, 2010
  9. 9. “It is often the best people who make the worst mistakes—error is not the monopoly of an unfortunate few...far from being random, mishaps tend to fall into recurrent patterns. The same set of circumstances can provoke similar errors, regardless of the people involved.” -- James Reason Sunday, October 31, 2010
  10. 10. “Pound for pound, the most mistake-packed article I have ever checked was written by a Pulitzer Prize winner.” -- Ariel Hart, Columbia Journalism Review Sunday, October 31, 2010
  11. 11. Errors Occur Sunday, October 31, 2010
  12. 12. Errors Occur Sunday, October 31, 2010
  13. 13. Errors Occur Sunday, October 31, 2010
  14. 14. Errors Occur Sunday, October 31, 2010
  15. 15. Errors Occur Sunday, October 31, 2010
  16. 16. Frequency of Errors Sunday, October 31, 2010
  17. 17. Sunday, October 31, 2010
  18. 18. Error Rate •70+ years of research •40%-60% of news stories contain an error •Subjective vs. Objective •Meyer method = 25% Sunday, October 31, 2010
  19. 19. Common Errors 1.Misquotes 2.Incorrect headline 3.Numerical error 4.Misspelling 5.Incorrect job title 6.Incorrect name 7.Incorrect location 8.Incorrect time 9.Incorrect date 10.Incorrect address 11.Incorrect age Sunday, October 31, 2010
  20. 20. One Solution Sunday, October 31, 2010
  21. 21. Sunday, October 31, 2010
  22. 22. Sunday, October 31, 2010
  23. 23. Sunday, October 31, 2010
  24. 24. WHO surgical safety checklist helped reduce inpatient deaths following operations by 40 percent -- New England Journal of Medicine Sunday, October 31, 2010
  25. 25. Sunday, October 31, 2010
  26. 26. Why? • Remove reliance on memory • Prevent distraction • Central collection point • Introduce repeatable, measurable process • Create discipline (“force”) necessary for high performance Sunday, October 31, 2010
  27. 27. Using a Checklist •A habit •Enforced across organization, at all levels •Tracked •Coupled with teamwork/communication (“Just ticking boxes is not the ultimate goal here. Embracing a culture of teamwork and discipline is.") Sunday, October 31, 2010
  28. 28. Tips • Increase font size while reviewing work • Ask to spell name/title • Keep research in separate font, color from your writing • Keep items TK or to check in yet another color • 5-minute rule Sunday, October 31, 2010
  29. 29. Sunday, October 31, 2010
  30. 30. Sunday, October 31, 2010
  31. 31. Verifying Real-Time/ Crowdsourced Info • Track back RTs, etc. to source • Look for clusters • Location enabled? • Evaluate the network • Evaluate the history • Links, photos? • Take it old school • Disclose, hedge, repeat • Be brave only in correction Sunday, October 31, 2010
  32. 32. www.RegretTheError.com Craig@CraigSilverman.ca Sunday, October 31, 2010

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