Stephen warrilow slideshow

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Stephen warrilow slideshow

  1. 1. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com Leading your people through change “In the current climate of deep uncertainty, people need leadership that addresses their deepest fears; that articulates a message that resonates with their emotional reality.” Daniel Goleman
  2. 2. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com “The human side… it’s the overwhelming issue” “I don’t regret saying anything [in the book]; it’s more what I left out. In particular, the human side is much harder than the technology side and much harder than the process side. It’s the overwhelming issue.” Michael Hammer Co-Author of “Re-engineering the Corporation”
  3. 3. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com Leadership that resonates with people “Emotions are contagious, and they are most contagious from the top down, from leaders to followers. In the current climate this is important because people cannot work effectively if they are experiencing emotional turbulence. Daniel Goleman “Primal Leadership”
  4. 4. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com HOW you lead - drives business performance How you lead… determines about 70% of the emotional climate in your organisation which in turn drives 20-30% of business performance.” Daniel Goleman
  5. 5. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com It’s all about people - and processes that work for people The single biggest reason for the astonishingly high 70% failure rate of ALL business change initiatives has been the over-emphasis on process rather than people. The failure of leadership to take full account of the impact of change on those people who are most impacted by it. Closely allied to that reason is the lack of process to directly address the human aspects of change.
  6. 6. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com 70% of all change initiatives fail to deliver the anticipated benefits... ...and that was before the current economic downturn Now… getting it is right is business critical!
  7. 7. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com 70% of all change initiatives fail to deliver the anticipated benefits WHY...? (1) The gap between the strategic vision and a successful programme implementation and the lack of a practical model and tools to bridge that gap (2) The “hidden and built in resistance to change”of corporate cultures and the lack of processes to address this (3) Failure to take full account of the impact of the changes on those people who are most affected by them
  8. 8. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com I provide specialist support for directors delivering significant change initiatives - specifically for:  Programme directors of established programmes  Divisional directors of corporates  Directors of mid-range corporates
  9. 9. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com So what’s my USP? Content + Curriculum + Experience  3 years research on thought leaders and leading practitioners and creation of 320 page informational website - accessed globally and used by thousands of business leaders, senior managers and post-grad business students  25 years cross-sector experience with 100 + companies as an independent resource to directors and senior management, in Corporate, SME and Owner Managed Business environments  Multi-disciplinary functional experience • Market / Customer / Competitor analysis • Programme management – support & recovery • Direct marketing • Organisational change & development • Sales management & training (B2B) • Troubleshooting & business risk assessment • Business consultancy & strategy review • Business process engineering & design • Business development (B2B) • I.T. impact assessment
  10. 10. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com Specialist support that:  Focuses on the areas outside of the scope of traditional programme and change management methodologies  Gets "under the radar", "behind the lines" - and does "whatever it takes" to ensure that you DO succeed and DONT become part of the 70% of failures: 1. Before you have an issue - to anticipate it 2. When you have an issue - to neutralise and resolve it 3. After you’ve had an issue - to make sure it doesn’t happen again
  11. 11. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com Typical entry scenarios  “We’ve done the strategic review, so… how do we do this and make it work...?”  “We know what we’re doing and we know what the issues are… we just need some extra flexible resource to help get it delivered on time…”  “We’re up and running, and...we’re up to our necks in alligators…”
  12. 12. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com Specifically - how can I add value to your change initiative ? • Define and create a programme to deliver your change initiative and the benefits • Address key areas outside of the scope of MSP, PRINCE and other traditional tools • Manage the politics and act as “guardian of your best interests” • Test your programme’s impacts on all key stakeholders - and remove resistance • Risk assess your programme and implement what has to be done to avoid failure • Ensure buy-in and motivation to change management requirements • Manage complex interfaces and relationships with key stakeholders and contractors • Identify and resolve the cultural gaps and issues - the hidden source of all resistance
  13. 13. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com A few of the organisations I have helped PROGRAMME DELIVERY BUSINESS DEVELOPMENT • Body Contours PTE • Devon County Council • Bull Information Systems • D & B Software Services • COLT Telecom • Farnell Electronics • DPDS Consulting Group • Flight Electronics • Eastern Group / TXU Europe • Forward Trust • FOCUS Consulting Group • Gestetner • Strachen & Henshaw (Weir Group) • ITT Industries • Stockport NHS Trust • Kent Enterprise Office • Oakland International • McDonnell Douglas • Mettler Toledo BUSINESS CONSULTANCY • Osram • Portsmouth City Council • Action Computer Supplies • Schlumberger Industries • Dun & Bradstreet • Southern Electric • BT • SPP Pumps • ICT Donnelly • Standard Chartered • M & S Financial Services • UCB Bank • Sun Banking Corporation • Telecom Eirean
  14. 14. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com Could you benefit from:?  Diagnosis of root cause issues?  Development via mentoring & training?  Delivery to realise the anticipated benefit?
  15. 15. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com Where are you hurting most?  What is the impact of this?  What is your best outcome?  Should we be talking…?
  16. 16. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com What people say about me… “...objective and extremely constructive… Stephen displayed absolute honesty, integrity and diplomacy…” Paul Ziolek Operations Director Oakland International Ltd “…Stephen displayed skill and confidence in designing and implementing the business, management and communication processes required to fast-track the programme delivery…” “…he fulfilled a key role in the relationship management of a major subcontractor to ensure that contractual delivery dates were met… a ‘delivery mentality ’ … Stephen is a considerable asset to the senior management of any large programme…” Terry Dewhurst Director, IT Transformation & Business Change lastminute.com “...effective in coming to a holistic and perceptive diagnosis of the key issues… I recommend Stephen as a resource for aiding improvements and analysing key issues that will lead to this…” Ann Barnes Director of Operations & Performance Stockport NHS Trust
  17. 17. Stephen Warrilow - Change Management Specialist www.strategies-for-managing-change.com Specialist support for directors delivering significant change initiatives  I look forward to hearing from you – +44 7860 215986 – stephenwarrilow@tiscali.co.uk – http://ww.linkedin.com/in/stephenwarrilow – www.strategies-for-managing-change.com Lynton Glenthorne Ltd, 2 Beach Mews, The Beach, Clevedon, Bristol, BS21 7QU Thank you for your time

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