Parts Inventory Planning
Managing inventory can be a daunting task for an enterprise with tens of thousands of parts in hundreds of
locations. The challenge is even greater when the locations are situated in different tiers or echelons of the
enterprise’s distribution network.
Syncron Inventory Management is built from the point of view of people who are planning in these multi-echelon
environments. As a result, our solution helps you:
Complementing existing ERP solutions, Inventory Management’s implementation is fast and affordable. By leveraging our
cloud-based solution, you eliminate the need to host, maintain, and monitor the technical environment.
Our software easily integrates and communicates with multiple ERP systems and IT systems. As a result, our customers
achieve substantial and immediate improvements to profitability and competitive position in as little as three months.
For more than a decade, Syncron has provided best-in-class inventory management software.
Improve Service. Reduce Stock. Grow Profit.
Produce an accurate forecast at all points in the supply chain
Plan across the entire supply chain to optimize and right-size inventory
Establish replenishment plans, inventory carrying costs, and target service levels
Lower administrative costs by performing day-to-day tasks efficiently
Address planning and optimization of repairable parts inventory
Analyze and simulate the impact of changes in demand, service or costs.
Syncron Inventory Management
An intuitive software to optimize your inventory.
Release Cash Increase Sales Improve Profits Reduce Losses
by reduced stock level
(25% or more)
through better availability
by reducing freight costs
from dead stock write-off
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Syncron places a special emphasis on inventory management at companies that sell through retail networks.
Our Dealer Inventory Management solution helps you build a better relationship with your dealers, so you can:
In addition, our return management functionality automates returns across your network – giving your dealers confidence in
your stock management.
Gain control and improve visibility with
Dealer Inventory Management
JCB constructs world-class parts
planning with SaaS solution
Control inventory and gain visibility of dealer sales
Improve forecasting across the entire network by incorporating feedback from your dealers
Increase service levels at your dealer locations
Incorporate information about new and critical parts at the dealer
Decrease write-offs from obsolete stock
Drive revenue with better forecasting
With its strategy to deliver world-class customer support, JCB has invested in a comprehensive global network of
dealers and regional service part depots that enables it to deliver parts more quickly to customers. To maximize
the performance of this network, JCB recognized it needed a global streamlined parts inventory management
process to ensure the highest parts availability with minimal inventory levels.
JCB selected Syncron’s Inventory Management solution to reduce the
implementation complexity and receive the maximum value from the
solution in the shortest possible time. Today, JCB achieves a 7.4 percent-
point higher customer service level for spare parts, ensuring customers
get the right part when they need it, wherever in the world they might be.
With more than 2,000 dealer locations worldwide providing parts and
service to JCB customers, the improved availability has significantly
contributed to greater customer satisfaction and loyalty.
With each regional warehouse and depot location linked into one common inventory system,
JCB today operates a streamlined and more efficient operation for parts inventory planning,
replenishment and optimization through Syncron Inventory Management.“Chris Buckler, General Manager World Parts Operations, JCB
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Increase Profits With
Service parts pricing is the new profit lever.
Today, most companies understand that a single cost-plus approach is not sufficient for the spare parts business. A pricing
strategy combining cost-plus, reference, kit, value-based and market-based pricing leads to margin increases. A combined
strategy also helps make prices more transparent to the customer.
The introduction of an advanced pricing tool helps organizations improve their pricing processes, optimize prices, and
ultimately drive service parts revenues up by 5 percent, while driving gross profits by 7 percent! With Syncron Global Price
Management, you can:
Improve Service. Reduce Stock. Grow Profit.
Hitachi Optimizes Market Pricing
to Boost Margins by Billions
Hitachi Construction Machinery (HCM) prices more than 1,000,000 parts
with 24,000 new parts introduced annually. HCM was not fully satisfied
with their pricing system as their process required increased support for
value based optimization, price management and distribution including
built-in approval handling and advanced analysis capabilities with the
option to simulate multiple price revision scenarios.
HCM selected Syncron Global Price Management to optimize its pricing
through science-based segmentation, pricing guidance, and advanced
analytics. The solution was implemented in a timely manner and on
budget, with no significant customization or add-on development required.
The solution provided HCM with one central system, consolidating all
pricing processes and providing global price visibility across the complex
supply chain. With Syncron Global Price Management, HCM has
gained a better understanding of the details behind pricing for
each part number, allowing them to develop strategies for market-
The yearly price revision workload has drastically
reduced by implementing Global Price Management.
We are able to get faster return financially from the
Kazuhiro Ishido, Marketing Group Manager, Hitachi
Eliminate manual effort, simplify and automate price execution
Identify underperforming products so you can take action
Analyze and respond faster to changing market conditions
Implement sophisticated, differentiated pricing policies, like value-based pricing
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When growing margins is the goal, value-based pricing is often your most powerful tool.
Value-based pricing sets price on the perceived benefit to the customer rather than on the cost of the product or historical
price. Where it is successfully used, value-based pricing can improve profits without impacting sales volume. Syncron helps
you determine when to use value-based pricing and what the customer is willing to pay.
In addition our software allows you to identify items, like proprietary or patented items, that can be priced more aggressively.
Price Management helps the analyst evaluate multiple price strategies – cost-plus, competitor prices, and value-based.
Syncron supports modeling, simulation, and strategic analysis so you can evaluate your business performance. Price
Management’s advanced graphical interface allows you to:
Service Parts Pricing:
The New Profit Lever
Spot and correct inconsistent pricing across product lines, customers, and sales channels
Analyze price levels to identify underperforming product segments, customers, or markets
Simulate the business impact of changes based on price elasticity
Manage and model volume and trade discounts
Every second company is engaged in a price war.
Pricing offers many opportunities for optimization.
There is very significant profit potential in the Aftermarket.“Dr. Peter Colman, Senior Director, Simon-Kucher & Partners
Leading manufacturers from around the globe are now optimizing their service parts
pricing to deliver dramatic improvements to their top and bottom lines.
Discounts and Charges
• Customer discounts
• Freight, packing & handling
• Manual adjustments
• Special deals
• Customer specific
• Local handling
An illustrative price waterfall
portrays the progression from list
price to pocket margin.
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Improve Service. Reduce Stock. Grow Profit.
At Syncron, customer success is always
priority number one.
We act as one global team and always stay close to our
customers, wherever they are. At Syncron, we take personal
responsibility to deliver superior results to our customers.
Syncron’s solution provided support for adoption by our
dealers. The software is built for the dealer network with
functionality that helps dealers focus on inventory with
significant demand changes.
Phil Conley, General Manager
Service Parts Process Transformation
Rapid, successful deployment of supply chain software requires not only sophisticated technology but also a deep
understanding of the process and how it can add value to the business. Using our implementation model, a strong
and proven methodology, together with consultants with deep industry knowledge, Syncron provides fast and
successful implementations for high and rapid ROI.
Our supply chain management consultants have undertaken a number of successful initiatives, including abc
inventory control systems, that have delivered real and sustainable results for our customers, such as:
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Syncron is the only aftermarket service provider that exclusively focuses on
service parts management and pricing for the world’s leading manufacturers.
The company's award-winning SaaS solutions enable companies around the
world to transform their aftermarket service operations by dramatically increasing
profitability, cash flow and customer loyalty. Syncron’s global customer base
includes a variety of market-leading companies across diverse industries. The
company is privately held, with its headquarters in Stockholm and additional
offices throughout Europe, the U.S. and Asia.
For more information, visit Syncron.com
We, together with Syncron, developed highly efficient forecasting, replenishment
and distribution processes to gain the best possible availability of spare parts and
repairable spare parts. We focus on keeping the maintenance of trains (old and
new) as efficient and productive as possible, so that constant rail traffic across the
whole rail network is guaranteed.
Dr. Felix Hafner, MRP Parts Purchasing
The yearly price revision workload has
drastically reduced by implementing
Global Price Management. We are
able to get faster return financially
from the new price.
Kazuhiro Ishido, Marketing Group Manager
It is a cost-effective solution for supply chain Integration,
collaboration and planning. Entire global operations can be
evaluated, planned and managed from a single workstation.
Mohammed Sadeq Abdallah,
National Parts Manager - GCPD
Al Masaood Automobiles
We know that our competitors have paid up to
twenty-five times more when trying to achieve
similar results with their ERP systems.
Jan Paulsson, Global MMI Manager
Volvo Construction Equipment
By having the ability to plan across our entire
supply chain to optimize and right-size inventory,
we are able to better serve our customers. We
respond faster to customer demands, lead times
have been minimized and repeat business is on
Wim Vercauteren, Vice President
Business Unit Spare Parts
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