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Business Of Collaboration

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As many organisations have discovered, implementing a technology solution by itself rarely results in more effective collaboration and knowledge sharing. Sustainable implementation of Enterprise Social Software systems requires:

1. Understanding of how and why successful knowledge-sharing communities and networks perform.
2. A system that implicitly acknowledges the constraints (time, process) and motivations (reciprocity, reward) that individuals experience within such networks.
3. A blended approach where technology seamlessly supports the behavioural characteristics that will encourage users to self-organize, collaborate and co-create.

Published in: Business, Health & Medicine
  • Hi Ali,
    thanks for the comments, and good question. I should have been more explicit on this point. By 'Social Network Fatigue' I meant the time and effort it takes to perpetually and continually develop a digital profile for each new social network that you join; to understand the virtual environment and the protocols for meaningful participation. It takes time and effort before you can really establish whether this (new network) is a place you want to be.
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  • Great presentation and some brilliant illustrations. I have a question on the term on Slide 42, regarding Social Network Fatigue. Is this resulting from jumping from one place to another? Or, from spending lots of time on the web? Or, another factor that I'm unaware of? In all cases, this is a smashing reading
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Business Of Collaboration

  1. 1. The Business of Collaboration Creating The Conditions For Success November 2011New Paradigms For Collaboration and Knowledge Sharing Steve Dale: steve.dale@collabor8now.com Twitter: @stephendale Twitter: @collabor8now
  2. 2. Is Collaboration thesame as Knowledge Sharing?
  3. 3. Friends Family Suppliers Work colleagues Customers Expert ExpertThe world we know The world we don’t know
  4. 4. Friends Family Suppliers Work colleagues Customers Expert ExpertThe world we know The world we don’t know
  5. 5. Your Social Graph Friends Family Suppliers Work colleagues Customers Expert ExpertThe world we know The world we don’t know
  6. 6. Who should I follow or connect to? What networks do I join?
  7. 7. Who should I follow or connect to? What networks do I join?Where do I find the conversations most relevant to ME?
  8. 8. This is the era of the socialnetwork, where anyone can have a voice and everyone wants to be heard
  9. 9. Photo courtesy of Will Lion http://www.flickr.com/photos/will-lion/2595497078/sizes/z/in/photostream/
  10. 10. The Social Network Paradox
  11. 11. The Social Network Paradox
  12. 12. I want relevantinformation to find me!
  13. 13. If only we could intelligently aggregateand integrate our socialgraph with our interest graph...
  14. 14. Local communities Adult social care HR Local communities Carbon Reduction Open/linked data IM & KM Adult social care HR Local communities Health Informatics Carbon Reduction IM & KM Health Informatics Smart Cities Smart Cities HR HR Smart CitiesSmart Cities Health Informatics HR IM & KM Adult social care Adult social care Local communities IM & KM Health Informatics Smart Cities Health Informatics Adult social care Smart Cities Open/linked data Open/linked data
  15. 15. Local communities Adult social care HR Local communities Carbon Reduction Open/linked data IM & KM Adult social care HR Local communities Health Informatics Carbon Reduction IM & KM Health Informatics Smart Cities Smart Cities HR HR Smart CitiesSmart Cities Health Informatics HR IM & KM Adult social care Adult social care Local communities IM & KM Health Informatics Smart Cities Health Informatics Adult social care Smart Cities Open/linked data Open/linked data
  16. 16. Aggregating and Categorising Local communities Adult social care HR Local communities Carbon Reduction Open/linked data IM & KM Adult social care HR Local communities Health Informatics Carbon Reduction IM & KM Health Informatics Smart Cities Smart Cities HR HR Smart CitiesSmart Cities Health Informatics HR IM & KM Adult social care Adult social care Local communities IM & KM Health Informatics Smart Cities Health Informatics Adult social care Smart Cities Open/linked data Open/linked data
  17. 17. Aggregating and Categorising Adult social care HR Carbon Reduction Adult social care HR Adult social care HR Carbon Reduction HR Adult social care HR Adult social care Health Informatics Health Informatics Health Informatics IM & KM Health Informatics Health Informatics IM & KM IM & KM IM & KM Smart Cities Local communitiesSmart Cities Local communities Smart CitiesSmart Cities Local communities Open/linked data Smart Cities Open/linked data Local communities Open/linked data
  18. 18. Aggregating and Categorising Adult social care HR Carbon Reduction Adult social care HR Adult social care HR Carbon Reduction HR Adult social care HR Adult social care Health Informatics Health Informatics Health Informatics IM & KM Health Informatics Health Informatics IM & KM IM & KM IM & KM So, as a doctor, I will probably Smart Cities be interested in the networks, groups and Local communitiesSmart Cities websites that are talking Local communities Smart Cities about health informaticsSmart Cities Local communities Open/linked data Smart Cities Open/linked data Local communities Open/linked data
  19. 19. ..and I want to see what is trending (hot topics)
  20. 20. ..and I want to see what is trending (hot topics)
  21. 21. I’ve tasted the future, and it’s not....
  22. 22. I’ve tasted the future, and it’s not.... http://www.flickr.com/photos/matthewpearson/311285574/ext
  23. 23. I’ve tasted the future, and it’s not....Apps! http://www.flickr.com/photos/matthewpearson/311285574/ext
  24. 24. Enterprise App Stores
  25. 25. Enterprise App Stores•Empowering the user for self-service
  26. 26. Enterprise App Stores•Empowering the user for self-service•Easy to use conduit of software, services and data
  27. 27. Enterprise App Stores•Empowering the user for self-service•Easy to use conduit of software, services and data•Model widely understood by developers and consumersof software
  28. 28. Enterprise App Stores•Empowering the user for self-service•Easy to use conduit of software, services and data•Model widely understood by developers and consumersof software•Recognition that one size doesn’t fit all (e.g. thelobotomised corporate PC)
  29. 29. Enterprise App Stores•Empowering the user for self-service•Easy to use conduit of software, services and data•Model widely understood by developers and consumersof software•Recognition that one size doesn’t fit all (e.g. thelobotomised corporate PC)•Life-cycles for apps potentially short: discarded when nolonger useful/relevant
  30. 30. Take -aways 18
  31. 31. Take -aways• More people suffering “Social Network Fatigue” - desire for one place to do business, 18
  32. 32. Take -aways• More people suffering “Social Network Fatigue” - desire for one place to do business,• Enterprise Social Software (ESS) solutions must integrate with legacy systems and business processes. 18
  33. 33. Take -aways• More people suffering “Social Network Fatigue” - desire for one place to do business,• Enterprise Social Software (ESS) solutions must integrate with legacy systems and business processes.• ESS must add value - more fluid knowledge flows, decision support etc. 18
  34. 34. Take -aways• More people suffering “Social Network Fatigue” - desire for one place to do business,• Enterprise Social Software (ESS) solutions must integrate with legacy systems and business processes.• ESS must add value - more fluid knowledge flows, decision support etc.• Mashups and Enterprise App Stores will become increasingly important for business agility 18
  35. 35. Take -aways• More people suffering “Social Network Fatigue” - desire for one place to do business,• Enterprise Social Software (ESS) solutions must integrate with legacy systems and business processes.• ESS must add value - more fluid knowledge flows, decision support etc.• Mashups and Enterprise App Stores will become increasingly important for business agility• Develop for mobile, think PC, not other way 18
  36. 36. Email: steve.dale@collabor8now.comTwitter: @stephendaleTwitter: @collabor8nowMore information: www.pfiks.comTelephone: +44207 016 8843

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